Mark David
I can barely write this review with how completely and utterly relaxed and pampered I feel. The massage was beyond the best I’ve ever had, but there is also complimentary wine/tea/beer/water with lemon or orange. The couples waiting area had a romantic fireplace with relaxing music and lighting. The bathroom came equipped with a steam room and shower with waterfall. Im not sure how I was ever able to get along without knowing this place existed. I only wish I could give more stars.
… moreBrianne VanGorder
I had been to this spa half a dozen times before the encounter that led me to leave a 3-star review. I also reached out to the spa twice about my poor experience and did not get a response, either. The spa is easily one of the most luxe ones locally, and you definitely get what you pay for. However, my last treatment was to try lash tinting and not a massage, so I did not know there were different rules for “cheaper” treatments. I got an email confirmation explaining I should show up early to use the locker room and get comfortable. Since I was coming straight from work, I showed up 45 min early thinking I could get comfortable and relax before my treatment. At check-in, they questioned why I came so early and I explained I was planning to relax in the facilities, to which they explained that my treatment did not give me access to the facilities. I was confused since I had been there multiple times and had never been told there are specific treatments to use the facilities, but also I had an email telling me I can use them for this treatment. They also declared that the email was from corporate they don’t honor it. I felt incredible uncomfortable by the interaction and made to feel like I was “less than”. I asked if the quiet room was off limits as well, and they did concede I could sit in there. So this whole time, they could have said my treatment did not allow me to use the locker room, but I could sit in the quiet room to relax. Even though, I still had an email saying I could use them. For being an upscale spa, this was a very off-putting interaction and I considered just leaving because I was pretty uncomfortable. This is a spa I have both recommended to multiple people and have bought gift cards for friends at. I was hoping they would have reached out to me by now, but I can see they stand by their interaction which is why I felt it was worth warning others via a review.
… moreDeborah R
It was my first wax. I was beyond nervous. Stacey made me feel at ease and made the process easy. I love the atmosphere from the moment I walked in until I walked out. The spa is beautiful and I had a wonderful time. Highly recommend this spa and I will be back.
… moreDanette Bonebrake
I am a repeat customer at The Woodhouse Spa. Lots of services offered. Their staff is always pleasant. Beautiful new locker rooms, steam showers and both wet and dry saunas. The best Spa in this state. 5 stars.
… moreBrenda Henry
The Woodhouse Day spa no longer served beer and wine. While , that’s not the main reason for going, it’s definitely icing on the cake. Who buys a luxury cake without icing? Also, as you walk in the door, they tell you that you could bring your own; a call would have been nice!
… moremonica vasquez
My massage therapist was very inexperienced (I hope) the massage consisted mainly of rubbing my shoulders and arms and rustling my hair. No pressure or massaging. Barely touched my feet though that was in the package I bought. Maybe a minute total on the feet. Definitely will not go back. Not worth the 275
… moreSarah Luce
Love!! It is a bit expensive but if you have the opportunity to treat yourself or a loved one the experience is so very rewarding! From the area to get ready, the heated shower floor, sauna, and place to get ready and cleaned up after a massage, just perfect!
… moreMichael Casey
Great facility and wonderful customer service! Will continue to visit. Just opened the new men’s changing room. So awesome!
… moreRobert
Wife & I got a Christmas Eve couples package for massage, facial, mani/pedi. Massage decent, facial ehhh & pedi happened but not the mani? No one told us it wouldn’t be happening or asked us anything. My opinion, they were close to closing on Christmas Eve & deliberately took the mani off so they could close on time, then lied & said we never booked it. Every coordinator that walked us through services kept telling us mani/pedi, so we know both were on our list. This was obviously an attempt to close on “their time” not the customers & the mani would have kept them a little later than closing. DO YOUR JOB!! Next time don’t book the services if you won’t have time on a holiday day weekend to do what was expected. We wouldn’t care if someone told us we only had time for one or the other before hand, we would have taken the mani, not the damn pedi for Christ sake!! Instead they all played it off like “ohhh we only have you down for a pedi, sorry” & treated us like we we’re idiots who don’t know what we booked!!! Seems to us they’re lazy, poorly trained or both! Don’t go to any business willing to go to those lengths to leave work on-time. A $675 lesson & I’ll NEVER BE BACK. I urge you all to reconsider this place!
… moreEddie Goble
Fort Wayne’s premier spa! Woodhouse is not like your average spa appointment. You are treated to luxury and kind service, and not rushed. I absolutely recommend this location for relaxation and pampering. You won’t regret it.
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