Water Nails

Critical: Cleanliness, Professionalism, Punctuality, QualityI waited for 45 minutes dipping my feet in water. I made an appointment and after 50 minsutes, the owner Tony said that they are short staffed and he got angry and raised his voice on me when they were at great fault. I will never ever recommend this place to anyone and neither am I coming here ever again. They seat very customer in but the service they provide is very frustrating and upsetting. I am walking out of here feeling waste of time, very poor service and overly unprofessional. And They are doing childcare at the same time too. Unfit to run business honestly.Service: PedicureI waited for 45 minutes dipping my feet in water. I made an appointment and after 50 minsutes, the owner Tony said that they are short staffed and he got angry and raised his voice on me when they were at great fault. I will never ever …More

I waited for 45 minutes dipping my feet in water. I made an appointment and after 50 minsutes, the owner Tony said that they are short staffed and he got angry and raised his voice on me when they were at great fault. I will never ever recommend this place to anyone and neither am I coming here ever again. They seat very customer in but the service they provide is very frustrating and upsetting. I am walking out of here feeling waste of time, very poor service and overly unprofessional. And They are doing childcare at the same time too. Unfit to run business honestly.

Critical: ProfessionalismNot professional whatsoever! I showed up at 9:10 for a pedicure another two people walk in 20 minutes later w/o an appointment and are seated immediately. The owner asked me to wait another 30 minutes for someone else to come when I should’ve been sat first. Don’t know if he didn’t want to service me due to the color of my skin or if this business lacks professionalism, either way save your money and go somewhere else! I wish I could give them zero stars!Service: PedicureNot professional whatsoever! I showed up at 9:10 for a pedicure another two people walk in 20 minutes later w/o an appointment and are seated immediately. The owner asked me to wait another 30 minutes for someone else to come when I …More

Not professional whatsoever! I showed up at 9:10 for a pedicure another two people walk in 20 minutes later w/o an appointment and are seated immediately. The owner asked me to wait another 30 minutes for someone else to come when I should’ve been sat first. Don’t know if he didn’t want to service me due to the color of my skin or if this business lacks professionalism, either way save your money and go somewhere else! I wish I could give them zero stars!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueThis was my first time at Water Nails, I was able to schedule an appointment easily online. The establishment is very clean and pretty, I love the colors of the interior. The woman who did my pedicure was kind, asked me questions during the process and did a wonderful job! Definitely coming back!Service: Pedicure

This was my first time at Water Nails, I was able to schedule an appointment easily online. The establishment is very clean and pretty, I love the colors of the interior. The woman who did my pedicure was kind, asked me questions during the process and did a wonderful job! Definitely coming back! Pedicure

Critical: QualityWriting this review after going to this place for a second time, because I really wanted to give them a chance since they’re SO close to where I live and it’s honestly so easy for me to get my nails done that way. BUT I’m definitely not going back after this, they did a HORRIBLE job with my nails. I had a photo that I showed the person who was going to do my nails (who I believe is also the owner) he said he could do it and all was good. I went ahead and chose the colors I wanted for that design.. he went and got the colors and proceeded with applying the first color.. I noticed it was a little different from what I selected and had shimmer to it which I definitely did not choose..I asked and he smirked and said we didn’t have the other color. I was obviously annoyed with that answer and just didn’t understand why he couldn’t tell me they didn’t have the color I chose and tried to be sneaky and go ahead and choose a color for me?! I asked for a different color he went and got it and again went on with doing my nails, the first one looked fine and matched somewhat to what I wanted.. but omg after that one nail it just went down from there. I have no idea what happened but he did the complete opposite of what I showed him, I showed him that picture 100 times and even had it open on my phone on the table so he could see.. I tried to interrupt and tell him but only received annoyed looks from him.. I honestly didn’t want to deal with a confrontation etc because I just hate confronting people. Not only were my gel nails already lifting within a day of getting my nails done but they looked so awful with the design he attempted to make. The first time I did my nails here, I liked the color etc but they were also lifting within a few days.. I didn’t mind it and let it go because I thought maybe it’s a one off thing and the overall look was great. I don’t know how their other services are and this review is only for the gel nails.. please don’t waste your money and go here for your nails. I had to go to another nail place and they were able to fix my nails and were so shook with what he did to my nails. After my appointment I received a text to ask how my appointment went to which I responded honestly and mentioned how unhappy I was and the details of it. I never received even a text back to say we’re sorry or if there’s anything we can do to fix it etc. like someone else said here, they’re not really interested in building a clientele, it’s only about getting as many customers as possible.Service: Gel manicuresWriting this review after going to this place for a second time, because I really wanted to give them a chance since they’re SO close to where I live and it’s honestly so easy for me to get my nails done that way. BUT I’m definitely not …More

Writing this review after going to this place for a second time, because I really wanted to give them a chance since they’re SO close to where I live and it’s honestly so easy for me to get my nails done that way. BUT I’m definitely not going back after this, they did a HORRIBLE job with my nails. I had a photo that I showed the person who was going to do my nails (who I believe is also the owner) he said he could do it and all was good. I went ahead and chose the colors I wanted for that design.. he went and got the colors and proceeded with applying the first color.. I noticed it was a little different from what I selected and had shimmer to it which I definitely did not choose..I asked and he smirked and said we didn’t have the other color. I was obviously annoyed with that answer and just didn’t understand why he couldn’t tell me they didn’t have the color I chose and tried to be sneaky and go ahead and choose a color for me?! I asked for a different color he went and got it and again went on with doing my nails, the first one looked fine and matched somewhat to what I wanted.. but omg after that one nail it just went down from there. I have no idea what happened but he did the complete opposite of what I showed him, I showed him that picture 100 times and even had it open on my phone on the table so he could see.. I tried to interrupt and tell him but only received annoyed looks from him.. I honestly didn’t want to deal with a confrontation etc because I just hate confronting people. Not only were my gel nails already lifting within a day of getting my nails done but they looked so awful with the design he attempted to make. The first time I did my nails here, I liked the color etc but they were also lifting within a few days.. I didn’t mind it and let it go because I thought maybe it’s a one off thing and the overall look was great. I don’t know how their other services are and this review is only for the gel nails.. please don’t waste your money and go here for your nails. I had to go to another nail place and they were able to fix my nails and were so shook with what he did to my nails. After my appointment I received a text to ask how my appointment went to which I responded honestly and mentioned how unhappy I was and the details of it. I never received even a text back to say we’re sorry or if there’s anything we can do to fix it etc. like someone else said here, they’re not really interested in building a clientele, it’s only about getting as many customers as possible.

Positive: Cleanliness, Professionalism, Quality, ValueThis place is very nice! Tony the owner is great and makes you feel welcome. He did an awesome job with my full set and fill. The pedicures are wonderful too. They use all the scrubs and lotions to pamper your feet.

This place is very nice! Tony the owner is great and makes you feel welcome. He did an awesome job with my full set and fill. The pedicures are wonderful too. They use all the scrubs and lotions to pamper your feet.