Warwick Nails Plus

Critical: Professionalism, Punctuality, QualityI usually never write reviews but my overall experience was so bad that I don’t want anyone else to experience anything like it.My appointment was for 3:30pm, came in at 3:26pm and sat waiting for so long that I had to go back outside to put another quarter in my meter. They apologized for the wait and I’m pretty patient and understanding because I work in customer service but I wasn’t seen until 4:11pm that I was seen. 41 mins is a bit excessive of a wait time, but I remained patient.I had came in with acrylics already on, wanting them removed and a new set. I had explained that over the phone when making the appointment. The man doing my nails — I believe his name was Jason, the owner — didn’t understand and thought they were my real nails but I was quick to correct him. After he removed the coloring he clipped the length and began ripping them off with the nail clippers and not gently either. I have a high pain tolerance but one finger had me jumping twice to the point he grabbed my entire hand and apologized.When he couldn’t fully remove them, he used a literal artificial nail to scrape off my old ones. Why he didn’t use a file or any other nail maintenance tool, I can’t tell you.It’s also worth mentioning that the man doing my nails was extremely inattentive towards me. He kept looking up at what everyone else was doing, not really paying attention to my nails he was supposed to be working on. It came to the point I actually looked over my shoulder twice to see what was going on.Also — he kept using a file to clean off the surface’s acrylic dust. The same file he was using on my nails and previous customer’s nails.After he was done prying my previous acrylics off, there was still left over glue on my nails but he began applying tips. They were very crooked, which I pointed out politely. It was at this point I was done and wanted to go elsewhere. I politely asked him to remove the tips he put on because I was uncomfortable with this place and wanted to go elsewhere. He did, but made comments the entire time while doing so saying that “this was a first.” Another employee even came over to try and talk me into staying but I didn’t want to.Glue was still left on my nails after leaving and I was charged $25 for him to remove my old set of acrylics when most places charge $10-$15. Not only that, I paid cash so I should’ve received their 2.5% discount but didn’t, so I was, what felt like, scammed twice.Finally, no surfaces were wiped down and sanitized in between clients.Please beware of this salon’s services.Service: Acrylic nailsI usually never write reviews but my overall experience was so bad that I don’t want anyone else to experience anything like it. …More

I usually never write reviews but my overall experience was so bad that I don’t want anyone else to experience anything like it.

Critical: QualityI went in for my first time to get an acrylic filled with gel polish (which I get normally) because my usual place was booked and I was going away on vacation. I had heard great reviews from friends. When I had went for my appointment they were extremely friendly and very helpful and while I was there I really enjoyed the environment and the people. But after only having my nails done for four days the gel polish peeled up from my nails. I was and still am very disappointed because I had really like the place when I had went and was looking forward to going back.Services: Acrylic nails, Gel manicuresI went in for my first time to get an acrylic filled with gel polish (which I get normally) because my usual place was booked and I was going away on vacation. I had heard great reviews from friends. When I had went for my appointment they …More

I went in for my first time to get an acrylic filled with gel polish (which I get normally) because my usual place was booked and I was going away on vacation. I had heard great reviews from friends. When I had went for my appointment they were extremely friendly and very helpful and while I was there I really enjoyed the environment and the people. But after only having my nails done for four days the gel polish peeled up from my nails. I was and still am very disappointed because I had really like the place when I had went and was looking forward to going back.