Venus Nails

Critical: Professionalism, Quality, ValueI called and made an appointment for a pink and white fill-in and cut-down. The gentlemen that started on my nails stated several times that I “startled him” or “scared him” by moving my fingers and hands slightly as he was filing down my nails. I was sitting quietly and barely moving so I have no clue what he was talking about but I thought that was a very odd thing for him to say. Then a lady took over and immediately complained that I had not asked for a “cut-down” prior to the gentleman filing my nails for so long and said it would now take much longer. I corrected her that I had stated that I wanted a “pink and white fill-in and cut-down” both when I called to make the appointment, and when I first sat down with the gentlemen who started on my nails. She acted liked it was a bother to do my nails. She also did not get the “coffin” shape right either, it’s more of a “square-round.”. She also charged me $5 more than the price stated on the brochure by the cash register in their shop. She charged me $40 for a pink and white fill-in and cut-down which is extremely high considering my regular nail shop in Huntsville, (who has nice employees and does quality work), only charges me $45 for a full, brand new set. I was so ready to get out of this environment at that point that I just paid the price she asked me to pay and left. I did not feel like arguing with her over $5. They also were openly talking badly amongst themselves about two clients who had walked in for service not long before closing time..They agreed to take them but then talked down to them about coming in close to 5 PM. I’m sorry but I will not be back here unless it is a last resort. There are too many other quality nail salons that will do a better job and actually appreciate having work in the beauty industry in the middle of a global pandemic.I called and made an appointment for a pink and white fill-in and cut-down. The gentlemen that started on my nails stated several times that I “startled him” or “scared him” by moving my fingers and hands slightly as he was filing down my …More

I called and made an appointment for a pink and white fill-in and cut-down. The gentlemen that started on my nails stated several times that I “startled him” or “scared him” by moving my fingers and hands slightly as he was filing down my nails. I was sitting quietly and barely moving so I have no clue what he was talking about but I thought that was a very odd thing for him to say. Then a lady took over and immediately complained that I had not asked for a “cut-down” prior to the gentleman filing my nails for so long and said it would now take much longer. I corrected her that I had stated that I wanted a “pink and white fill-in and cut-down” both when I called to make the appointment, and when I first sat down with the gentlemen who started on my nails. She acted liked it was a bother to do my nails. She also did not get the “coffin” shape right either, it’s more of a “square-round.”. She also charged me $5 more than the price stated on the brochure by the cash register in their shop. She charged me $40 for a pink and white fill-in and cut-down which is extremely high considering my regular nail shop in Huntsville, (who has nice employees and does quality work), only charges me $45 for a full, brand new set. I was so ready to get out of this environment at that point that I just paid the price she asked me to pay and left. I did not feel like arguing with her over $5. They also were openly talking badly amongst themselves about two clients who had walked in for service not long before closing time..They agreed to take them but then talked down to them about coming in close to 5 PM. I’m sorry but I will not be back here unless it is a last resort. There are too many other quality nail salons that will do a better job and actually appreciate having work in the beauty industry in the middle of a global pandemic.

Critical: Professionalism, Quality, ValueThis was my first and last visit. They don’t listen to direction. Was very rude upon arrival. When I would ask her to fix the shape she would roll her eyes and jerk my hand around. And when stating that I did not like the work and ask her to fix them she told me to leave. I will never go back.Service: Acrylic nails

This was my first and last visit. They don’t listen to direction. Was very rude upon arrival. When I would ask her to fix the shape she would roll her eyes and jerk my hand around. And when stating that I did not like the work and ask her to fix them she told me to leave. I will never go back. Acrylic nails