TL Nails & Spa

Critical: Cleanliness, Quality, ValueMy friend and I visited this salon 5/12/2021. We both had an appointment for pedicures & manicures. She opted for gel mani and I wanted to be bold and get an acrylic mani for the first time. I had 3 nail technicians working on me back and forth during the appointment. The pedicure was okay, my nail tech #2 was very light touch and did a clean job painting, but there wasn’t much emphasis on cuticle and callus care. My biggest regret was getting the acrylic manicure. The 1st nail tech did not prep my nails, no cuticle clean-up, did not cut my natural nail, nothing. She went straight to putting the acrylics on which I found odd. Then she began filing the sides of the acrylic so aggressively she actually cut into the sides of my cuticle on one nail. She kept apologizing but it did make the rest of the experience uncomfortable. 1st nail tech kept leaving to service two other customers (even though 2 techs were available) so 3rd technician came over. She was very kind and agreed to do a design on my nail. I’m actually very proud of her work because it was not easy! 1st technician came back to finish my nails but she only applied a clear coat and told me to wash up. But there was still a heavy amount of residue from filing under my nails. Polish was uneven as well. I don’t believe this manicure I received was worth the $57. My friend was done early and when she went to pay, the owner argued that she needed to go get cash to pay, he wouldn’t accept her debit card. When I went up to pay he said the same thing, so I pointed at the form at the register that says debit card is accepted but tips must be in cash. As I was using my debit card, he continued to scold me about next time not coming back with our cards, only using cash next time.It’s the morning after and my nails are already chipping and there are a few scratches. In total, my friend and I decided we won’t be coming back.My friend and I visited this salon 5/12/2021. We both had an appointment for pedicures & manicures. She opted for gel mani and I wanted to be bold and get an acrylic mani for the first time. I had 3 nail technicians working on me back and …More

My friend and I visited this salon 5/12/2021. We both had an appointment for pedicures & manicures. She opted for gel mani and I wanted to be bold and get an acrylic mani for the first time. I had 3 nail technicians working on me back and forth during the appointment. The pedicure was okay, my nail tech #2 was very light touch and did a clean job painting, but there wasn’t much emphasis on cuticle and callus care. My biggest regret was getting the acrylic manicure. The 1st nail tech did not prep my nails, no cuticle clean-up, did not cut my natural nail, nothing. She went straight to putting the acrylics on which I found odd. Then she began filing the sides of the acrylic so aggressively she actually cut into the sides of my cuticle on one nail. She kept apologizing but it did make the rest of the experience uncomfortable. 1st nail tech kept leaving to service two other customers (even though 2 techs were available) so 3rd technician came over. She was very kind and agreed to do a design on my nail. I’m actually very proud of her work because it was not easy! 1st technician came back to finish my nails but she only applied a clear coat and told me to wash up. But there was still a heavy amount of residue from filing under my nails. Polish was uneven as well. I don’t believe this manicure I received was worth the $57. My friend was done early and when she went to pay, the owner argued that she needed to go get cash to pay, he wouldn’t accept her debit card. When I went up to pay he said the same thing, so I pointed at the form at the register that says debit card is accepted but tips must be in cash. As I was using my debit card, he continued to scold me about next time not coming back with our cards, only using cash next time.

Positive: Cleanliness, ProfessionalismKim is an artist! We showed Kim a photo and she matched it perfectly! They were clean, kind and fun to spend some time with while my daughter and I got our nails done for the very first time. Thank You!

Kim is an artist! We showed Kim a photo and she matched it perfectly! They were clean, kind and fun to spend some time with while my daughter and I got our nails done for the very first time. Thank You!