The Hair District Collective at Excelsior & Grand

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI have been in search of a stylist that can handle my thick, blonde hair. I’ve often ended up with the opposite of what I want: yellow and brassy. Then I was referred to Sue by a mutual aquaintance. Her coloring skills are an art that unmatched. Her haircuts are on point. She always gets me booked and in the comfortable atmosphere of her salon and takes excellent care of her client (me 🙂 ).Her attention to listening to what I want – and delivering it – is exactly what a person wants when finding a “forever” stylist! The Hair District is lucky to have her as a stylist, and so am I. It is clear she is up to date on all the current trends and hair procedures as well!!Services: Balayage, Haircut, WaxingI have been in search of a stylist that can handle my thick, blonde hair. I’ve often ended up with the opposite of what I want: yellow and brassy. Then I was referred to Sue by a mutual aquaintance. Her coloring skills are an art that …More

I have been in search of a stylist that can handle my thick, blonde hair. I’ve often ended up with the opposite of what I want: yellow and brassy. Then I was referred to Sue by a mutual aquaintance. Her coloring skills are an art that unmatched. Her haircuts are on point. She always gets me booked and in the comfortable atmosphere of her salon and takes excellent care of her client (me 🙂 ).

Positive: Cleanliness, Professionalism, Punctuality, QualityKrystle Symons has been doing my hair for over 15 years. She is an expert in her trade! Great conversation and her attention to detail is unmatched. I love visiting her at the hair district because it is clean and spa-like. It’s also centrally located by shops and restaurants. I’ve visited her for highlights, low lights, my wedding up-do, brow waxing, Brazilian Blowout, deep conditioning treatments and more. She has also helped me find dependable people and products for my other beauty needs. Thank you Krystle and the hair district!Services: Body waxing, HairstylingKrystle Symons has been doing my hair for over 15 years. She is an expert in her trade! Great conversation and her attention to detail is unmatched. I love visiting her at the hair district because it is clean and spa-like. It’s also …More

Krystle Symons has been doing my hair for over 15 years. She is an expert in her trade! Great conversation and her attention to detail is unmatched. I love visiting her at the hair district because it is clean and spa-like. It’s also centrally located by shops and restaurants. I’ve visited her for highlights, low lights, my wedding up-do, brow waxing, Brazilian Blowout, deep conditioning treatments and more. She has also helped me find dependable people and products for my other beauty needs. Thank you Krystle and the hair district!

Critical: Professionalism, QualityFantastic first experience, but a horrible second experience. My most recent experience will definitely make me reconsider ever visiting again.My friend and I got our hair done by Suzanne. I had initially wanted to do a full head of bleach with a beige color afterward. When I had pitched this idea to Suzanne, she rejected it and said she could not do it. Which, to me, was completely alright. She encouraged me to do a balayage and I hesitantly agreed since I still wanted to get my hair done. The first mistake she made was not asking if I had any previous color left on my hair. I think she saw my bleached peak-a-boo dye and just assumed that it didn’t have any color. Throughout our session, she kept slipping in comments about how there was no one she knew that could get me to the color I wanted initially and that it was impossible. Although I understand that Asian hair is hard to lift to a blonde color, I know that it is completely possible. I was even fine with coming back for another color lifting session but it seems like Suzanne was not keen about that idea or it near crossed her mind. At the end of my session, I was utterly devastated and disappointed with the results I got. My hair was THREE different colors. The top of my hair was a light blonde, the back was brassy, and my hair underneath still had many streaks of silver from my previous dye. She tried to pass it off as fine and even said that it looked good. She didn’t even want to try to fix my disaster of a hair again and quickly moved on to my friend’s hair. Now, although I was frustrated at this point, I was willing to just get it over with. That is until she talked bad about me to my friend behind my back. The complete unprofessionalism and audacity she had to do that should make her feel ashamed. She told my friend to talk some “sense” into me as I had no clue what I was talking about coming in and demanding that kind of hair. I have had my hair dyed numerous times by professionals and they have all succeeded in getting my hair to the color I wanted. If at any point in time, she told me that she could do nothing for me and that I should go to someone else, I would have gladly appreciated it. Instead, not only did she do a bad job on my hair, she talked about me behind my back. Although a refund cannot be issued, I hope that no one will ever experience what I had.Fantastic first experience, but a horrible second experience. My most recent experience will definitely make me reconsider ever visiting again. …More

Fantastic first experience, but a horrible second experience. My most recent experience will definitely make me reconsider ever visiting again.