T T Nails & Spa

Critical: Professionalism, Quality, ValueI came into this nail shop looking for a quality pedicure, as the reviews were good. Well, I started my pedicure at 11:59 and it would’ve been over at 12:30 had I not had to correct the employee twice about removing my callus that was very obvious. That wasn’t an issue and she apologized for it, however I still have it on my heel which has never been an issue before. Their scrapers are dull. As we were finishing up my very basic and quick pedicure I noticed that on one toe the cuticle was curved and looked totally different. By this time the employee had switched to doing someone’s nails and left me with someone new. She didn’t understand what I meant and proceeded to remove the polish, which is not what I asked for. This was done twice before the initial employee came over and attempted to fix the cuticle, but it appeared she had an attitude about her poor performance. To top off this unpleasant visit I was charged $60 for a barely 30 minute pedicure that had multiple errors. I was so shocked I asked the staff what was it for. She stated gel and pedicure. I have never paid that much for a basic pedicure and gel at any location, high-end or average salons. I definitely won’t be retuning.I came into this nail shop looking for a quality pedicure, as the reviews were good. Well, I started my pedicure at 11:59 and it would’ve been over at 12:30 had I not had to correct the employee twice about removing my callus that was very …More

I came into this nail shop looking for a quality pedicure, as the reviews were good. Well, I started my pedicure at 11:59 and it would’ve been over at 12:30 had I not had to correct the employee twice about removing my callus that was very obvious. That wasn’t an issue and she apologized for it, however I still have it on my heel which has never been an issue before. Their scrapers are dull. As we were finishing up my very basic and quick pedicure I noticed that on one toe the cuticle was curved and looked totally different. By this time the employee had switched to doing someone’s nails and left me with someone new. She didn’t understand what I meant and proceeded to remove the polish, which is not what I asked for. This was done twice before the initial employee came over and attempted to fix the cuticle, but it appeared she had an attitude about her poor performance. To top off this unpleasant visit I was charged $60 for a barely 30 minute pedicure that had multiple errors. I was so shocked I asked the staff what was it for. She stated gel and pedicure. I have never paid that much for a basic pedicure and gel at any location, high-end or average salons. I definitely won’t be retuning.

Critical: Cleanliness, Professionalism, Quality, ValueI first came to this salon at the end of October. I did dipping powder charged $35. I was very pleased at the quality and price. I came back again in November this time I was charged $40 but didn’t complain as I was pleased with the service.(had the older guy) I went again on Dec 11th(younger guy who spent more time on his phone then my hands) . For dipping and was charged 46. I asked why the change in price and was told bc 2 nails were “accent nails”. (shimmery dip only not jewles or design) On Saturday I returned for 1 of the nails chipping and lifting and it was fixed at no charge.. Did a pedicure (basic and only lasted maybe 30 mins) (with younger lady) charged $63.. On Monday the 20th I returned with 7 if the 10 nails lifted completely off and still in shape! I was charged $45!! For new dip AND NOW THEY CHARGE EXTRA TO REMOVE DIPPING POWDER.. I DEF WILL NOT RETURN. this place seems to vary as it suits them from time to time.. The quality hasn’t been as good as my 1st 2 times and the girl burned me with the drill and nicked my cuticle which is now infected!! Guess that is secondary to them not appearing to sterilize the instruments used bc they are carried around in a dusty basket and not opened from autoclave paper like other salons. I guess I will go back to driving 30 mins to my previous salon instead of 5.. When I told the manager all of them fell off but 3 and had I waited those would have come off at home and her reply was “yes you could remove at home”. Wow. The guy there even said they all lifted and cracked bc the dip was applied too thin. Very poor customer service that day.. When 2 days prior she stated they warranty their work and fix it.. The dip was a week old! Very very disappointingServices: Dip powder, PedicureI first came to this salon at the end of October. I did dipping powder charged $35. I was very pleased at the quality and price. I came back again in November this time I was charged $40 but didn’t complain as I was pleased with the …More

I first came to this salon at the end of October. I did dipping powder charged $35. I was very pleased at the quality and price. I came back again in November this time I was charged $40 but didn’t complain as I was pleased with the service.(had the older guy) I went again on Dec 11th(younger guy who spent more time on his phone then my hands) . For dipping and was charged 46. I asked why the change in price and was told bc 2 nails were “accent nails”. (shimmery dip only not jewles or design) On Saturday I returned for 1 of the nails chipping and lifting and it was fixed at no charge.. Did a pedicure (basic and only lasted maybe 30 mins) (with younger lady) charged $63.. On Monday the 20th I returned with 7 if the 10 nails lifted completely off and still in shape! I was charged $45!! For new dip AND NOW THEY CHARGE EXTRA TO REMOVE DIPPING POWDER.. I DEF WILL NOT RETURN. this place seems to vary as it suits them from time to time.. The quality hasn’t been as good as my 1st 2 times and the girl burned me with the drill and nicked my cuticle which is now infected!! Guess that is secondary to them not appearing to sterilize the instruments used bc they are carried around in a dusty basket and not opened from autoclave paper like other salons. I guess I will go back to driving 30 mins to my previous salon instead of 5.. When I told the manager all of them fell off but 3 and had I waited those would have come off at home and her reply was “yes you could remove at home”. Wow. The guy there even said they all lifted and cracked bc the dip was applied too thin. Very poor customer service that day.. When 2 days prior she stated they warranty their work and fix it.. The dip was a week old! Very very disappointing