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Hours
| Monday | 9 AM–4 PM |
| Tuesday | 9 AM–7 PM |
| Wednesday | 9 AM–8 PM |
| Thursday | 9 AM–8 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–4 PM |
| Sunday | Closed |
Services
… View moreAddress and Contact Information
Address: 100 Piney Narrows Rd Suite I, Chester, MD 21619
Phone: (410) 604-1500
Website: https://www.swancovespa.com/
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Reviews
Leslie Quirion
This is my second facial with Melissa. So relaxing and fun. This was a birthday treat for me and my friend. The staff is very welcoming. Shelby greeted us at the door, took me right back, and offered coffee and water. Melissa was right on time and so talented and friendly. Kelli, the owner, came out to see how our treatment went and even offered us wine since it was my birthday. Thanks for a great day!
… moreJulia Thompson
This is my 4th visit to Swan Cove and I am still loving my experiences. The establishment is clean and bright. The front desk is well-staffed and the ladies greet you in a professional manner. It does not take long before your stylist comes to take you back and begin your process, assessing your hair, determining your needs, and getting you ready for service. My stylists have been professional, knowledgeable, and real masters at making me look and feel beautiful. They took the time to listen to my concerns in addressing some color and texture issues I was having, and I think my hair looks amazing.
… morePatricia Newgent
If I could give my experience 0 stars I would. Where to start. First, the morning of my appointment I received a phone call and was told the stylist who I originally booked based on recommendation would not be in and that my appointment would be moved to 1 pm with Ashley. When I met Ashley I had a gut feeling this would not be a good fit but I did not want to be judgmental and I was leaving for vacation on Tuesday and badly needed my grays covered. I explained that I wanted to refresh my hair color root to ends and that the color was close to a cinnamon shade. I showed a picture of me with the hair color and also a model with the same color. I also asked if it was possible to leave a few pieces of hair Uncolored to allow for a bit of contrast. My previous stylist (who unfortunately retired) always did this to give a bit of contrast. There was never an additional charge so I did not even think to ask. Nor did Ashley think to volunteer there would be. Ashley argued with me about the color and selected a swatch that I knew was too dark. I told her so and that I needed a warm color- cinnamon. She took it upon herself to disagree and said that color made me look washed out This is when I should have grown a spine and left, but I did not. The color came out way too dark, made my skin look sallow, and the undyed hair was random, very stripy and did not compliment the ashy brown. The end result was I looked like my torti cat- dark brown and orange. I told her I was not happy with the color and she replied let’s see what people think. I then got the shock of my life when I was told I owed 307 dollars when I expected to pay 157.00 for a cut and color. Evidently leaving some of the hair undyed was considered a 212 dollar technique. Stupid me was in such shock, and not wanting to cause a scene paid it. However, on the ride home and after looking in the mirror for a few hours and crying, I called the salon and asked that I be issued a partial refund. I was told that the owner of the salon would contact me on Friday. I waited all day Friday and no phone call. I then called at 5 pm knowing the salon closed at 6 and was told the owner did not come in because of traffic and would call me Saturday. I waited until 3 pm on Saturday and then called the salon and was once again told the owner did not come in. Now, my vacation is ruined, I am out 307 dollars and I feel an overwhelming sense of helplessness. In 42 years of getting my hair done I have never received such unprofessional, discourteous service. I am sure there may be excellent stylists at this establishment but unfortunately I was not given one. Also, the owner is extremely unprofessional for not making an attempt to call when she was well aware of how upset I was because Shelby, I assume salon manager, spoke to her by phone about my situation. I hope I can help others with this review. Asks lots of questions, ask for a definitive price EVEN if you think you do not need to, steer clear of a hairstylist who refuses to listen. And if your spidey sense goes off listen to it and get out of the chair!
… moreKaren Huff
I went in to get my hair colored but ended up with a hair cut and a 250.00 bill Haircut
… morebeth ruberry
Everytime I go here to have my hair cut and highlighted I always have a great experience. The staff is super polite and personable and the shop is clean and nicely maintained. Jessie is a master at what she does and I would recommend her for any type of client.
… moreChristine Tierney-Rodgers
Positive: ProfessionalismAshley, amazing message as always; thank you
Ashley, amazing message as always; thank you
Stephanie Treadwell
Wonderful staff as well as excellent services! 10/10 Kids’ cuts, Massage therapy, Blowouts, Haircut, Hair highlighting, Curly hair, Manicure, Facial, Eyelash extensions, Pedicure, Skin treatments, Blowdry, Body waxing, Hairstyling, Hair coloring, Updos
… moreAshley Armstrong
So I went and got my haircut at tangles and something else I dont even remember and they did a horrible job. And this place made my haircut look way better! Also they were so nice! I appreciated that they let me have a haircut without an appointment. Thank you so much!
… moreTamra Windsor
Small place but staff was amazing. Ask for Melissa her facials are top notch
… moreDana Peters
I thoroughly enjoyed my pedicure. Your techs are great. I do however find your prices slightly unreasonable as they are more than twice as much as other salons in the area.
… more