Susan Matthew Salon Spa

Critical: ValueI asked for curtain bangs and she was completely rushing and didn’t make them even. She didn’t even condition my hair and didn’t even blow it dry all the way. I asked her to style them after she cut them but she didn’t do anything to them or put in any product. She never asked me how I like my hair parted and barley even brushed it because she was rushing so much. Do not recommend going there if your looking to get any types of bangs.I asked for curtain bangs and she was completely rushing and didn’t make them even. She didn’t even condition my hair and didn’t even blow it dry all the way. I asked her to style them after she cut them but she didn’t do anything to them …More

I asked for curtain bangs and she was completely rushing and didn’t make them even. She didn’t even condition my hair and didn’t even blow it dry all the way. I asked her to style them after she cut them but she didn’t do anything to them or put in any product. She never asked me how I like my hair parted and barley even brushed it because she was rushing so much. Do not recommend going there if your looking to get any types of bangs.

Critical: Professionalism, Quality, ValueI came in looking to color my hair peach, showed the stylists picture and everything, and the girl colored my hair a shade I didn’t ask for anyway (a hot pink). I was charged an extra 50 dollar for a “fun” color ( they don’t tell you this upfront btw) and she had to soap box my hair which damaged it just to correct the bad coloring she did. My friend had a very similar experience and paid over 200 for it, to which the stylist said oh just come back again and ill fix it for you for another 180!!! When calling to complain the owner literally said “well I get more compliment than complaints” and hung up (talk about unprofessional lol). Anyway, if you want to spend tons of money for a not great service then this is your place. If not, I’d suggest some of the other salons in the area.I came in looking to color my hair peach, showed the stylists picture and everything, and the girl colored my hair a shade I didn’t ask for anyway (a hot pink). I was charged an extra 50 dollar for a “fun” color ( they don’t tell you this …More

I came in looking to color my hair peach, showed the stylists picture and everything, and the girl colored my hair a shade I didn’t ask for anyway (a hot pink). I was charged an extra 50 dollar for a “fun” color ( they don’t tell you this upfront btw) and she had to soap box my hair which damaged it just to correct the bad coloring she did. My friend had a very similar experience and paid over 200 for it, to which the stylist said oh just come back again and ill fix it for you for another 180!!! When calling to complain the owner literally said “well I get more compliment than complaints” and hung up (talk about unprofessional lol). Anyway, if you want to spend tons of money for a not great service then this is your place. If not, I’d suggest some of the other salons in the area.