Salon Di Marco & Day Spa

Critical: Professionalism, Quality, ValueI have never been more upset with a haircut. I got a cut Christmas Eve and has not stopped crying since. You can always take length off, but you cannot add it back. I said to air on the side of caution because I was going from a medium length to a short length. I never have ever had such a harsh, blunt haircut that I in fact did not ask for. I will leave the two pictures I showed as an example of length. I was told that my haircut was the same length as the pictures, when in reality my hair is barely below my chin. I will have to spend a lot of money to get my self confidence back to add more hair until mine can grow out which will take months. The LEAST they could have done would be refund me for my cut. I expected better than this. The way I was treated, being told it was my fault for the way my hair was cut is absolutely unacceptable.I have had several second opinions by stylists and they too agree this is unacceptable. Your job as a stylist is to make sure you are doing your best to achieve what your client wants. Not be lazy or deviate to something you THINK they want.Now I have to pay hundreds of dollars just to feel comfortable in my skin again. Every other stylist I have seen for a consult has said they would not allow this at their salon and they would pay for a client to have extensions put in if a stylist of theirs did this.As you can see, my hair looks nothing like either of these. I was told it touches my shoulders, and it’s clearly evident that it does no such thing.I have never been more upset with a haircut. I got a cut Christmas Eve and has not stopped crying since. You can always take length off, but you cannot add it back. I said to air on the side of caution because I was going from a medium …More

I have never been more upset with a haircut. I got a cut Christmas Eve and has not stopped crying since. You can always take length off, but you cannot add it back. I said to air on the side of caution because I was going from a medium length to a short length. I never have ever had such a harsh, blunt haircut that I in fact did not ask for. I will leave the two pictures I showed as an example of length. I was told that my haircut was the same length as the pictures, when in reality my hair is barely below my chin. I will have to spend a lot of money to get my self confidence back to add more hair until mine can grow out which will take months. The LEAST they could have done would be refund me for my cut. I expected better than this. The way I was treated, being told it was my fault for the way my hair was cut is absolutely unacceptable.

Positive: Cleanliness, Professionalism, Punctuality, QualityAlways a great experience going to Salon Di Marco! Had a much needed massage with Leslie, and an amazing pedicure and gel manicure with Marysa. Wonderful all around, could not be happier with the service or cleanliness. Thank you ladies for a great day! And thank you Marysa for the manicure suggestion, it turned out better than I could have hoped.Services: Pedicure, Gel manicuresAlways a great experience going to Salon Di Marco! Had a much needed massage with Leslie, and an amazing pedicure and gel manicure with Marysa. Wonderful all around, could not be happier with the service or cleanliness. Thank you ladies for …More

Always a great experience going to Salon Di Marco! Had a much needed massage with Leslie, and an amazing pedicure and gel manicure with Marysa. Wonderful all around, could not be happier with the service or cleanliness. Thank you ladies for a great day! And thank you Marysa for the manicure suggestion, it turned out better than I could have hoped.