Salon 29:11

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueSalon 2911 is always clean, welcoming, and relaxing. They’re taking health precautions seriously and it felt very safe to be there.Ryann is an awesome stylist and always gives me a great haircut and style! She is responsive and helpful and has great advice for my various hair concerns. :)I’ve referred family and friends here and all have had great experiences!Services: Hairstyling, Hair coloringSalon 2911 is always clean, welcoming, and relaxing. They’re taking health precautions seriously and it felt very safe to be there. …More

Salon 2911 is always clean, welcoming, and relaxing. They’re taking health precautions seriously and it felt very safe to be there.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueGot a haircut + blow dry from Ryann- it’s my second time going to her and I am so happy with my hair! Definitely ask for her when you visit this salon. She’s also lovely to chat with!The salon owner is also super sweet and helpful. Overall highly recommend!Service: HairstylingGot a haircut + blow dry from Ryann- it’s my second time going to her and I am so happy with my hair! Definitely ask for her when you visit this salon. She’s also lovely to chat with! …More

Got a haircut + blow dry from Ryann- it’s my second time going to her and I am so happy with my hair! Definitely ask for her when you visit this salon. She’s also lovely to chat with!

Critical: Professionalism, Punctuality, ValueMy experience.I went to the salon twice, both times the owner Tami was 1/2 hour late. FYI The salon is lovely, clean, people seem to be nice that work there.I was interested in extensions, I have fine, unruly, hair and was hoping to do something to help it look a bit fuller, neater, etc. I asked specifically for wavy hair which I thought would work best. Wavy hair is not possible with the brand they use. Tammy said “oh yes that can be done”. The extensions are stick straight. My understanding is wavy hair is not typical for extensions. I was told by Tami they would get wavier, this is not true.I was told the bonded extensions will not damage your hair and they are easy to remove, both of these statements are also not true. Please do your own research. Call the manufacturer.The extensions were extremely painful for several weeks. I asked to have them removed. Tami told me it would be very bad to remove them as the hair was tightly bonded. I couldn’t sleep at night. Tami told me she was a professional and wasn’t sure what the problem was. She them told me I was texting her too much which was probably about 8 or so texts as I was besides myself with worry and the pain made me extremely nervous. She said she would give me a calming shampoo. Several hours later I went by and she said she had sold the shampoo and there was nothing wrong with the extensions. She was a professional. HmmMost people do not notice any difference with my hair and so the pain, money, and anguish certainly out way any benefit.My colorist looked at the extensions and told me she was concerned about several of the extensions, she and another stylist looked at them and thought they were twisted incorrectly. She texted Tami on my phone and Tami texted my stylist back saying I was a difficult customer and she would no longer be able to deal with me, so much for compassion. I told my stylist, “I told you she would be nasty”. She did not know I was at another salon.She will probably be very nasty in response to this and it is not my intension to throw anyone under the bus but I am still not comfortable with the extensions. I am terrified as to the aftermath of taking the extensions out. I find the extensions for me to be very underwhelming, not really enough thickness or waviness to make a difference. Had I known more information beforehand I would have realized this was not the best option for me and I believe they were also put in too tightly.The color on some of the extensions has also faded to a funky color, not all of it but some has faded over the several months.Do not take my word for it, do your research first! I know times are tough but one needs to understand customer service is important finding the right solution is a better long term solution.It was super painful for me.Service: Hair extensionsMy experience.I went to the salon twice, both times the owner Tami was 1/2 hour late. FYI The salon is lovely, clean, people seem to be nice that work there. …More

My experience.