Pineapple Day Spa

Critical: QualityI just got home and realized my whole nail isn’t even painted!! The girl was very nice and I know she tried to deliver a pleasant experience, but it didn’t happen. For 45 bucks I thought this would be amazing. No real massage, no removal of dead skin, just a very light massage, barley noticeable. You get this as the teenage girls gossip behind the counter. Usually I feel so relaxed after getting my nails done, this was just a super waste of money and time. Go somewhere else.I just got home and realized my whole nail isn’t even painted!! The girl was very nice and I know she tried to deliver a pleasant experience, but it didn’t happen. For 45 bucks I thought this would be amazing. No real massage, no removal of …More

I just got home and realized my whole nail isn’t even painted!! The girl was very nice and I know she tried to deliver a pleasant experience, but it didn’t happen. For 45 bucks I thought this would be amazing. No real massage, no removal of dead skin, just a very light massage, barley noticeable. You get this as the teenage girls gossip behind the counter. Usually I feel so relaxed after getting my nails done, this was just a super waste of money and time. Go somewhere else.

Critical: Communication, Professionalism, QualityMy girl had her eyebrows done, left swollen and bleeding.She went for a pedicure and was not even spoken to during process. She goes often for a pedicure and won’t go back. It seems the young girls care more about gossip then work.They give out improper info, sad . And to top it off, she decided to go back for another pedicure and try again…….and nope no more…..sad that the turn over of people is so great. My girl told me that its not the same as it was. Won’t recommend to anyone. Honestly thete are places out there that care a lot more and respect the customers and that is where I will take her.My girl had her eyebrows done, left swollen and bleeding.She went for a pedicure and was not even spoken to during process. She goes often for a pedicure and won’t go back. It seems the young girls care more about …More

My girl had her eyebrows done, left swollen and bleeding.

Positive: Communication, Professionalism, QualityI got my hair and makeup done for my elopement ceremony just a couple weeks ago! The team at Pineapple Day Spa was incredible. I loved my hair and makeup, and even went a few days in advance for an eyebrow wax. Communication was clear, I LOVE how my hair and makeup turned out, and the atmosphere in there is just wonderful.

I got my hair and makeup done for my elopement ceremony just a couple weeks ago! The team at Pineapple Day Spa was incredible. I loved my hair and makeup, and even went a few days in advance for an eyebrow wax. Communication was clear, I LOVE how my hair and makeup turned out, and the atmosphere in there is just wonderful.

Critical: Communication, QualityI have gone to this salon before for nails and even for my hair once a couple years ago. I wasn’t really old enough to realize that something was off, or I did but I assumed I was wrong because they were the professionals, not me. This year I decided I wanted to dye my naturally dark brown hair a cooler blonde. I didn’t think there would be an issue because a friend of mine has the same color hair and changes it up all the time, never having to go back for multiple sessions, however she goes to a different salon. First problem occurred when I went in for my hair appointment and was told that I didn’t have an appointment. Apparently the woman I talked to on the phone never booked it and the earliest I could do was TWO WEEKS later. Fine whatever, I knew it wasn’t necessarily the business’s fault. I came in on my next appointment and had to sit outside for 20 minutes while my stylist was chatting with her coworkers inside. When she finally came out to get me, I tried telling her what I wanted but she was CONSTANTLY interrupting me and not listening. I showed her a picture of what I wanted and she goes “so you want an ombré” and I replied “no I want to go fully blonde” and she goes “well that’s an ombré so” (it wasn’t) then proceeded to do an ombré on my hair. I am young and shy so I didn’t argue (even though I definitely should have). She told me that my hair was the darkest color on the spectrum making it jet black which my hair absolutely is not, it is no less than a 2 and even that’s a stretch. Whatever I didn’t really care. The entire time she was telling me how “nicely my color was lifting” so I expected it to be very light like I’d wanted and I was getting my hopes up. Well three hours pass and it’s time to take out the foils when the power goes out. It was a very windy day and the entire town lost power (not their fault I know). They have a generator so it comes back and she rinsed my hair. The whole time telling me how pretty it was and how happy I was going to be. She said that since the power went out she couldn’t blow dry my hair because it would apparently make the generator blow out but she had no idea what it would really do. I didn’t have a problem with it because she obviously can’t control the weather. However, since I would be going home with wet, unstyled hair I would get at least $30-40 off. Nope. I got $10 and that was only because my stylist helped me a little because she said she would get FIRED if she did more. $225 later, with tip, I walk home in this huge wind storm with soaking wet hair only to find out my hair was not at all blonde, only a lighter shade of brown. Don’t even get me started on when I went back for my second session. I’m never going back and don’t recommend to anyone else either.I have gone to this salon before for nails and even for my hair once a couple years ago. I wasn’t really old enough to realize that something was off, or I did but I assumed I was wrong because they were the professionals, not me. This year …More

I have gone to this salon before for nails and even for my hair once a couple years ago. I wasn’t really old enough to realize that something was off, or I did but I assumed I was wrong because they were the professionals, not me. This year I decided I wanted to dye my naturally dark brown hair a cooler blonde. I didn’t think there would be an issue because a friend of mine has the same color hair and changes it up all the time, never having to go back for multiple sessions, however she goes to a different salon. First problem occurred when I went in for my hair appointment and was told that I didn’t have an appointment. Apparently the woman I talked to on the phone never booked it and the earliest I could do was TWO WEEKS later. Fine whatever, I knew it wasn’t necessarily the business’s fault. I came in on my next appointment and had to sit outside for 20 minutes while my stylist was chatting with her coworkers inside. When she finally came out to get me, I tried telling her what I wanted but she was CONSTANTLY interrupting me and not listening. I showed her a picture of what I wanted and she goes “so you want an ombré” and I replied “no I want to go fully blonde” and she goes “well that’s an ombré so” (it wasn’t) then proceeded to do an ombré on my hair. I am young and shy so I didn’t argue (even though I definitely should have). She told me that my hair was the darkest color on the spectrum making it jet black which my hair absolutely is not, it is no less than a 2 and even that’s a stretch. Whatever I didn’t really care. The entire time she was telling me how “nicely my color was lifting” so I expected it to be very light like I’d wanted and I was getting my hopes up. Well three hours pass and it’s time to take out the foils when the power goes out. It was a very windy day and the entire town lost power (not their fault I know). They have a generator so it comes back and she rinsed my hair. The whole time telling me how pretty it was and how happy I was going to be. She said that since the power went out she couldn’t blow dry my hair because it would apparently make the generator blow out but she had no idea what it would really do. I didn’t have a problem with it because she obviously can’t control the weather. However, since I would be going home with wet, unstyled hair I would get at least $30-40 off. Nope. I got $10 and that was only because my stylist helped me a little because she said she would get FIRED if she did more. $225 later, with tip, I walk home in this huge wind storm with soaking wet hair only to find out my hair was not at all blonde, only a lighter shade of brown. Don’t even get me started on when I went back for my second session. I’m never going back and don’t recommend to anyone else either.