Perfect 10 Nails & Spa

Positive: Cleanliness, Professionalism, ValueThe staff were so so nice and able to get my mom and I in for same day appointment. Everything was clean and distanced making use feel safe with all the covid precautions. Above all I absolutely love the way my nails turned out!!!! I’ve never had nail art before and was really nervous about asking and wasn’t exactly sure how to go about it but they were so so nice and made them look amazing!!! I will definitely be going back!!! Thank you all so much!!Service: ManicureThe staff were so so nice and able to get my mom and I in for same day appointment. Everything was clean and distanced making use feel safe with all the covid precautions. Above all I absolutely love the way my nails turned out!!!! I’ve …More

The staff were so so nice and able to get my mom and I in for same day appointment. Everything was clean and distanced making use feel safe with all the covid precautions. Above all I absolutely love the way my nails turned out!!!! I’ve never had nail art before and was really nervous about asking and wasn’t exactly sure how to go about it but they were so so nice and made them look amazing!!! I will definitely be going back!!! Thank you all so much!!

Critical: ProfessionalismI must say that I loved my nails when I was going to Susan. She was personable and talented with her work and I liked it. However trying to get ahold of them was nearly impossible. They don’t take phone calls, and their voicemail is always full so there was no possibility of leaving a message to get a call back. You can only message them through IG or FB to schedule or reschedule an appointment. And even then it takes a while to hear back. Very inconvenient. Then the cherry on top was when I informed Susan I wouldn’t be able to come for a couple of months. My son was going to school for the first time so I wasn’t sure about finances. When I messaged her on IG she said she’d be happy when I came back. But when I messaged her only THREE days later to tell her it turned out I could keep coming back, she never responded. I sent a couple of messages to make an appointment after that and got no response. Then all of a sudden the shop makes a post that they’re no longer taking new clients. I messaged on FB to ask her if she was considering me a new client and to let me know either way. Still no response. Then I found out from another client of hers that they were moving locations and that they only kept a certain amount of clients. That’s not professional at all to me and I lost all respect for her business. Maybe for her choice clients she treats them differently and therefore by all means go. But I regret continuously trying to contact the shop. There I was begging to give them business when I WAS a client, or so I thought. In my opinion that’s not how you treat those supporting your business. All it takes is communication and that would’ve shown respect. That didn’t happen. I now go to a shop that’s just as good and who treats ALL their clients respectfully. For that reason I wouldn’t tell anyone to go. To me work ethic is just as important as nice nails.I must say that I loved my nails when I was going to Susan. She was personable and talented with her work and I liked it. However trying to get ahold of them was nearly impossible. They don’t take phone calls, and their voicemail is always …More

I must say that I loved my nails when I was going to Susan. She was personable and talented with her work and I liked it. However trying to get ahold of them was nearly impossible. They don’t take phone calls, and their voicemail is always full so there was no possibility of leaving a message to get a call back. You can only message them through IG or FB to schedule or reschedule an appointment. And even then it takes a while to hear back. Very inconvenient. Then the cherry on top was when I informed Susan I wouldn’t be able to come for a couple of months. My son was going to school for the first time so I wasn’t sure about finances. When I messaged her on IG she said she’d be happy when I came back. But when I messaged her only THREE days later to tell her it turned out I could keep coming back, she never responded. I sent a couple of messages to make an appointment after that and got no response. Then all of a sudden the shop makes a post that they’re no longer taking new clients. I messaged on FB to ask her if she was considering me a new client and to let me know either way. Still no response. Then I found out from another client of hers that they were moving locations and that they only kept a certain amount of clients. That’s not professional at all to me and I lost all respect for her business. Maybe for her choice clients she treats them differently and therefore by all means go. But I regret continuously trying to contact the shop. There I was begging to give them business when I WAS a client, or so I thought. In my opinion that’s not how you treat those supporting your business. All it takes is communication and that would’ve shown respect. That didn’t happen. I now go to a shop that’s just as good and who treats ALL their clients respectfully. For that reason I wouldn’t tell anyone to go. To me work ethic is just as important as nice nails.

Critical: Professionalism, ValueI was recommended to go here by a friend that gets her nails done by the owner. I have called MULTIPLE times and no one will answer. I have left MULTIPLE voicemails and no one will call me back. I also follow them on Instagram and have messaged them multiple times on there and they will not answer. Horrible customer service. Don’t waste your time.I was recommended to go here by a friend that gets her nails done by the owner. I have called MULTIPLE times and no one will answer. I have left MULTIPLE voicemails and no one will call me back. I also follow them on Instagram and have …More

I was recommended to go here by a friend that gets her nails done by the owner. I have called MULTIPLE times and no one will answer. I have left MULTIPLE voicemails and no one will call me back. I also follow them on Instagram and have messaged them multiple times on there and they will not answer. Horrible customer service. Don’t waste your time.