Massage Heights Ames

Critical: QualityI had one good massage therapy session out of 3 so far, the most recent visit I could not schedule with my preferred therapist so I asked for the best comparable replacement. It was a session that did not do anything for me except $90 down the drain. My advice to All is that if you find a good therapist, stick with them and not take the recommendation of staff as it may be biased to fill appointments. I still tipped $15 just to be polite of course, although it was a sub standard experience. I do place some blame on myself as I agreed to the recommendation of replacement :(They are professional and polite staff to be fair in my review.I had one good massage therapy session out of 3 so far, the most recent visit I could not schedule with my preferred therapist so I asked for the best comparable replacement. It was a session that did not do anything for me except $90 down …More

I had one good massage therapy session out of 3 so far, the most recent visit I could not schedule with my preferred therapist so I asked for the best comparable replacement. It was a session that did not do anything for me except $90 down the drain. My advice to All is that if you find a good therapist, stick with them and not take the recommendation of staff as it may be biased to fill appointments. I still tipped $15 just to be polite of course, although it was a sub standard experience. I do place some blame on myself as I agreed to the recommendation of replacement 🙁

Critical: Communication, ProfessionalismThere was a misscommunication for the appointment. However, they just grabbed the money (a bd gift) and didn’t want to reschedule. If the point of therapy is to become stress free, this is a wrong place to go. Now I am really stressed out. It wasn’t because the appointment was misplaced, it was the way they handled it: very RUDE!!! I was very polite and didn’t argue about the lost service. However, they made me feel guilty if as I have done something horrible and then, they just angrily bang the phone on me??? The worse manner of this magnitude from this type of business where the job supposedto be about relaxation??? I strongly DO NOT recommend it.There was a misscommunication for the appointment. However, they just grabbed the money (a bd gift) and didn’t want to reschedule. If the point of therapy is to become stress free, this is a wrong place to go. Now I am really stressed out. …More

There was a misscommunication for the appointment. However, they just grabbed the money (a bd gift) and didn’t want to reschedule. If the point of therapy is to become stress free, this is a wrong place to go. Now I am really stressed out. It wasn’t because the appointment was misplaced, it was the way they handled it: very RUDE!!! I was very polite and didn’t argue about the lost service. However, they made me feel guilty if as I have done something horrible and then, they just angrily bang the phone on me??? The worse manner of this magnitude from this type of business where the job supposed

Positive: Communication, Professionalism, QualityFirst time being here and it was amazing. I had the pleasure to receive a Deep Tissue Massage by Kate. 20 mins later and I am still feeling on cloud 9. It’s been a very stressful few weeks and going in I didn’t believe a massage was going to help. Flash forward to the middle of the massage and Could feel the stress And pressure melt away by the amazing job Kate was doing. Highly recommend you go and get one yourself.JoelFirst time being here and it was amazing. I had the pleasure to receive a Deep Tissue Massage by Kate. 20 mins later and I am still feeling on cloud 9. It’s been a very stressful few weeks and going in I didn’t believe a massage was going …More

First time being here and it was amazing. I had the pleasure to receive a Deep Tissue Massage by Kate. 20 mins later and I am still feeling on cloud 9. It’s been a very stressful few weeks and going in I didn’t believe a massage was going to help. Flash forward to the middle of the massage and Could feel the stress And pressure melt away by the amazing job Kate was doing. Highly recommend you go and get one yourself.

Positive: Communication, Professionalism, QualityThe masseuse, Laura, does a phenomenal job. She can provide as much or little pressure at my request. Her level of communication is just right for me. I rarely have to request pressure changes as she just automatically does what I like. I melt. I sincerely appreciate her!

The masseuse, Laura, does a phenomenal job. She can provide as much or little pressure at my request. Her level of communication is just right for me. I rarely have to request pressure changes as she just automatically does what I like. I melt. I sincerely appreciate her!

Critical: Communication, QualityI have had many enjoyable experiences at Massage Heights, BUT Friday was NOT one of them. I always ask to be placed with a massage therapist that specializes in gentle massage because of my auto immune disorder and Lupus.Anything beyond that can cause a flare that can last months. This time I was stuck in a room that was more torture chamber than retreat. I have NEVER had such a painful experience with a massage in all my life. I was VERY clear that I had to have a gentle massage. It was so deep and so painful that I cried and got nauseated. I asked repeatedly for the therapist to ease up. I left crying and so sad that I spent my money on something that caused me such pain. I’ve ended up in bed all weekend , taking pain meds because my body hurts so badly after this experience. I even considered the ER last night I was hurting so badly. So, so disappointed.I have had many enjoyable experiences at Massage Heights, BUT Friday was NOT one of them. I always ask to be placed with a massage therapist that specializes in gentle massage because of my auto immune disorder and Lupus.Anything beyond …More

I have had many enjoyable experiences at Massage Heights, BUT Friday was NOT one of them. I always ask to be placed with a massage therapist that specializes in gentle massage because of my auto immune disorder and Lupus.Anything beyond that can cause a flare that can last months. This time I was stuck in a room that was more torture chamber than retreat. I have NEVER had such a painful experience with a massage in all my life. I was VERY clear that I had to have a gentle massage. It was so deep and so painful that I cried and got nauseated. I asked repeatedly for the therapist to ease up. I left crying and so sad that I spent my money on something that caused me such pain. I’ve ended up in bed all weekend , taking pain meds because my body hurts so badly after this experience. I even considered the ER last night I was hurting so badly. So, so disappointed.