Mandy Rose Makeup & Hair Studio

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueMandy Rose Salon is the place to be! I got my makeup done with Mandy and I’m not only pleased with the makeup but the customer service as well. The salon is clean, organized, and respectful. Would recommended to anyone.Service: Makeup services

Mandy Rose Salon is the place to be! I got my makeup done with Mandy and I’m not only pleased with the makeup but the customer service as well. The salon is clean, organized, and respectful. Would recommended to anyone. Makeup services

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueAmazing makeup application by Yasmeen Sarafa and lasted all day long! Salon is so clean and takes all necessary precautions during these times. Overall a great experience!Service: Makeup services

Amazing makeup application by Yasmeen Sarafa and lasted all day long! Salon is so clean and takes all necessary precautions during these times. Overall a great experience! Makeup services

Positive: QualityI got my makeup done today with Brittany D and I loved it!! The makeup was beautiful and everyone there was super nice! I cannot wait to go there again and get my makeup done! :)))Service: Makeup services

I got my makeup done today with Brittany D and I loved it!! The makeup was beautiful and everyone there was super nice! I cannot wait to go there again and get my makeup done! :))) Makeup services

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueCaroline is the best! Always on time and delivers exactly what I want no matter how long it has been since the last time I’ve been in. She did an amazing job on my wedding make up that lasted all day/night long. The best of the best! xo

Caroline is the best! Always on time and delivers exactly what I want no matter how long it has been since the last time I’ve been in. She did an amazing job on my wedding make up that lasted all day/night long. The best of the best! xo

Critical: Professionalism, QualityI booked makeup services for myself and my bridesmaids with Mandy for my December wedding. As we requested Mandy travel to us the morning of, upon booking, I was asked to pay a $200 travel fee, which I happily did. I was never emailed any kind of contract or client agreement, but I was not anticipating a problem. When the Governor restricted indoor dining once again, we decided to cancel our existing plans and elope. This left me with no reason to have a makeup artist booked for any kind of services that day. I reached out to the salon to let them know of the cancellation and request a refund of my travel fee. I was then told that while they do not offer refunds, they would be offering me a $200 credit to the salon. I have absolutely zero problem with the notion of a non-refundable fee. Where I do have issue is the fact that I was never informed of this verbally, a contract was not presented to me, nor were any other policies which the studio may adhere to. Furthermore, it was described to me as a “travel fee,” which she was no longer required to do. When I brought this to their attention, I was told their manager would be reaching out to get my card info to process the refund. It has now been two weeks and I did not receive a phone call, nor was there any other attempt to reach me. I think it is also worth noting that had I been completely happy with the results of my makeup trial, I likely would have been more willing to accept a salon credit. My skin does tend to be on the oilier side and within a couple hours, I already felt like my face was melting. My skin had not been primed, and there was what felt like a pound of foundation caked on my face. Frankly, it aged me by about 10 years. I do not often write negative reviews, but in the current situation, where I know I am not the only bride that was going through what many are currently dealing with, I think it’s worth putting it out there, as this business does not put these details into writing. All of my vendors were small businesses. All of my vendors required a deposit, and all of my vendors put in writing that this deposit was non-refundable. I was required to sign these contracts. Had I known before hand that they would fail to make light of a policy, and then turn around and try to capitalize from our unfortunate circumstance, I certainly would have been deterred from booking in the first place.Service: Makeup servicesI booked makeup services for myself and my bridesmaids with Mandy for my December wedding. As we requested Mandy travel to us the morning of, upon booking, I was asked to pay a $200 travel fee, which I happily did. I was never emailed any …More

I booked makeup services for myself and my bridesmaids with Mandy for my December wedding. As we requested Mandy travel to us the morning of, upon booking, I was asked to pay a $200 travel fee, which I happily did. I was never emailed any kind of contract or client agreement, but I was not anticipating a problem. When the Governor restricted indoor dining once again, we decided to cancel our existing plans and elope. This left me with no reason to have a makeup artist booked for any kind of services that day. I reached out to the salon to let them know of the cancellation and request a refund of my travel fee. I was then told that while they do not offer refunds, they would be offering me a $200 credit to the salon. I have absolutely zero problem with the notion of a non-refundable fee. Where I do have issue is the fact that I was never informed of this verbally, a contract was not presented to me, nor were any other policies which the studio may adhere to. Furthermore, it was described to me as a “travel fee,” which she was no longer required to do. When I brought this to their attention, I was told their manager would be reaching out to get my card info to process the refund. It has now been two weeks and I did not receive a phone call, nor was there any other attempt to reach me. I think it is also worth noting that had I been completely happy with the results of my makeup trial, I likely would have been more willing to accept a salon credit. My skin does tend to be on the oilier side and within a couple hours, I already felt like my face was melting. My skin had not been primed, and there was what felt like a pound of foundation caked on my face. Frankly, it aged me by about 10 years. I do not often write negative reviews, but in the current situation, where I know I am not the only bride that was going through what many are currently dealing with, I think it’s worth putting it out there, as this business does not put these details into writing. All of my vendors were small businesses. All of my vendors required a deposit, and all of my vendors put in writing that this deposit was non-refundable. I was required to sign these contracts. Had I known before hand that they would fail to make light of a policy, and then turn around and try to capitalize from our unfortunate circumstance, I certainly would have been deterred from booking in the first place.

Positive: QualityJust got a set of makeup brushes from there… they are amazing and truly something to brag about. The price was amazing! Try them and you will thank me.

Just got a set of makeup brushes from there… they are amazing and truly something to brag about. The price was amazing! Try them and you will thank me.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueThis salon is amazing and is run so well! Yasmeen S did my makeup and I absolutely loved it!Service: Makeup services

This salon is amazing and is run so well! Yasmeen S did my makeup and I absolutely loved it! Makeup services