Lakeshore Dermatology – Grand Rapids

  2.5 – 26 reviews   • Skin care clinic

Lakeshore Dermatology - Grand Rapids 49544

Hours

Thursday8 AM–4:30 PM
Friday8 AM–12 PM
SaturdayClosed
SundayClosed
Monday
(Washington’s Birthday)
8 AM–4:30 PM
Hours might differ
Tuesday8 AM–4:30 PM
Wednesday8 AM–4:30 PM

Address and Contact Information

Address: 650 3 Mile Rd NW Suite 100, Grand Rapids, MI 49544

Phone: (616) 784-9300

Website: https://lsderm.com/

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Reviews

Cody Harding
We set an appointment to have a section of skin removed after a biopsy showed possible skin cancer at my primary doctors office. My primary referred me to lakeshore. I drove from Byron Center to north GR during business hours on a Tuesday and when I arrived they explained that they don’t take my insurance and that I would have to pay out of pocket. They had my information given to them from my primary doctors office, why was this just discovered after taking valuable time out of my day to drive up to your office for no reason. I will say the office did look very nice, however I’m glad this happened before I became a patient, because if the process to see new patients is this flawed then I can only imagine the other flawed processes that are in place for existing patients.
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Joe Novaco
The nurses seemed disengaged, the doctor spent all of 2 minutes in the room with me and was looking at the door after the first 30 seconds, and they never sent my prescription to the pharmacy even after I called to ask that they send it.
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Amanda Pierce
My son’s dr moved to Helen devos. We tried to follow her there but that office said we don’t have her sched and don’t know when we will, you should see someone else. We weren’t informed of this move and had to resch his follow up. We saw someone else in this office, she took him off all his meds except 1. He needs a refill and both the pharmacy and I can’t get a response. His dr at Helen devos won’t see us. Finally after leaving a not nice msg they respond and say we need an appt. We were told he doesn’t need anymore appts unless he’s having problems. On top of this, you will end up waiting a long time past your appt and they don’t care to tell you what’s going on. 1 day my 5 yr old and I waited 45 mins after his appt, and we had shown up about 15 mins early. As I’m waiting behind another woman canceling kuz she waited and had to leave, they finally came and got us. Don’t waste your time here. They don’t care.
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Charlie
The office staff were very friendly. Two of the medical assistants were very nice. Dr VanIttersum was very kind and professional. He ‘froze off’ some seborrheic keratoses & removed a couple skin tabs. He was very patient & thorough. I would recommend them.
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Jill Roedema
I had a yearly all over check with Dr Bossenbroek. She was very fast and spent hardly any time with me. As I was getting dressed afterwards I realized that she didn’t check my scalp. I have very thin hair. I also realized that she didn’t check the spots I was concerned about on my upper lip. I told the nurse that I need her to come back and check these things. Dr. Bossenbroek came back in the room and blamed it on not having enough coffee yet. No once did she say that she was sorry. Turned out that the spot on my upper lip was precancer and had to be burned off. Only yo realize a couple of days later when the scab came off that she didn’t even get if all. I had to go back a second time and of course charged me $105 for that visit too. I will never return.
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Kate Palmateer
Had a great first visit for my boys. We were taken back on time and seen by the doctor promptly. The doctor was kind and fun to my young boys. The needed treatment was done at this visit and they took the time to explain the procedure to me and my boys and took extra care to make sure they were comfortable throughout. I would recommend.
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Trey Arthur
Great staff all around, from the front desk to the doctors. I haven’t had any problems like the other people in the reviews, and I’ve heard good things from others. I can tell they’ve been improving, and look forward to returning here if I have any more issues.
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Monte Walsh
The ladies who greet you at the front desk are personable and professional, but it goes downhill pretty fast after that.
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Jennifer Nava-Orozco
Worst dermatology place I have ever been too. I had to go multiple times due to errors of the nurse they don’t know what they are doing. One day I got a call asking me to come back and I had just got home I don’t even live around there. Just ridiculous. Stay away.
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Michael McAlpine
Staff was friendly, however, the number of visits and billing was excessive. To diagnose contact dermatitis, it took 3 visits and a biopsy which was billed for separately. With insurance, that cost $200.00. This is excessive to diagnose something that can treated with an over the counter cream.
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