JCPenney Salon

Positive: Cleanliness, ProfessionalismMy stylist was Heather Cunnngham. I received a silk press on 4c/4a/4b coils. I’m very pleased with the results. I also chopped off 4 inches of dead ends. I have collar bone length hair again but at least it’s healthy. I am sure it looks better too, the hair is bouncy, light, shiny with a beautiful scent! Love it!

My stylist was Heather Cunnngham. I received a silk press on 4c/4a/4b coils. I’m very pleased with the results. I also chopped off 4 inches of dead ends. I have collar bone length hair again but at least it’s healthy. I am sure it looks better too, the hair is bouncy, light, shiny with a beautiful scent! Love it!

Critical: QualityMy regular barber was unavailable to cut my hair due to an illness so I figured JC Penney would be a good choice. Boy, was I wrong. I was needing a haircut for a wedding the next day and told the “stylist” this and asked for a simple zero fade with the top being finger length with scissors. This was met with several questions about what guard I wanted and what the longest one that would be ok. I told her several times I wanted a zero fade so no guard. I thought she finally understood. She didn’t. Half of my fade was zero guard then the upper part of my sides was half an inch longer. I asked her to fix it. She “did”. After asking her to fix several other areas because it still looked terrible I was asked if I wanted her to do the areas around my ears and my neck line. Silly me, after 37 years of haircuts I thought that was just part of it. I told her he’s then asked for a shampoo because I could still see lots of uneven hairs. After the shampoo I pointed out several areas that were incredibly uneven. She again “fixed” them. I finally gave up on any hope of her fixing this. I paid, reluctantly, for this monstrosity of a haircut. I was resigned to going home and shaving my head before I decided to go to another barber shop. The stylist there told me this was the worst fade she’s seen in 30 years of cutting hair. Thankfully she was able to fix the haircut. Not only did I have the most embarrassing haircut I could imagine from your “salon” I also ended up having to pay for a second haircut on the same day.Service: HaircutMy regular barber was unavailable to cut my hair due to an illness so I figured JC Penney would be a good choice. Boy, was I wrong. I was needing a haircut for a wedding the next day and told the “stylist” this and asked for a simple zero …More

My regular barber was unavailable to cut my hair due to an illness so I figured JC Penney would be a good choice. Boy, was I wrong. I was needing a haircut for a wedding the next day and told the “stylist” this and asked for a simple zero fade with the top being finger length with scissors. This was met with several questions about what guard I wanted and what the longest one that would be ok. I told her several times I wanted a zero fade so no guard. I thought she finally understood. She didn’t. Half of my fade was zero guard then the upper part of my sides was half an inch longer. I asked her to fix it. She “did”. After asking her to fix several other areas because it still looked terrible I was asked if I wanted her to do the areas around my ears and my neck line. Silly me, after 37 years of haircuts I thought that was just part of it. I told her he’s then asked for a shampoo because I could still see lots of uneven hairs. After the shampoo I pointed out several areas that were incredibly uneven. She again “fixed” them. I finally gave up on any hope of her fixing this. I paid, reluctantly, for this monstrosity of a haircut. I was resigned to going home and shaving my head before I decided to go to another barber shop. The stylist there told me this was the worst fade she’s seen in 30 years of cutting hair. Thankfully she was able to fix the haircut. Not only did I have the most embarrassing haircut I could imagine from your “salon” I also ended up having to pay for a second haircut on the same day.