Address and Contact Information
Address: 3379 N College Ave #2, Fayetteville, AR 72703
Phone: (479) 301-2229
Website: http://secretmedspa.com/
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Reviews
Rhonda Kelly
First of all Maggie is very sweet and very kind and does a great job. The person answering the phone however needs a little additional training in customer service. I called to let them know my flight back into XNA had been delayed and therefore I wouldn’t be able to get there.
… moreKelly Foster
Having a spa day or spa service is a time for me to unwind and feel pampered. If you feel the same, do not go to It’s a Secret. I have never felt more ignored and unappreciated for my business at a spa before. I purchased packages for myself and 2 other family members. At each appointment we were told that they didn’t have enough time to finish the services that we originally scheduled. Our 30 minute spa facials ended up being 10 min or less of face wash, toner, and moisturizer. I will never return nor refer anyone else to It’s a Secret.
… moreMeena Tran
I made a membership at this place a year ago but due to my mom being sick with cancer I had not been able to come since I was taking care of her. Last month, I came and asked them if they could retain the months I have not used and they told me they would give me a call back. The girl who works there told me they had a similar case and they ended up keeping it for that lady. I had my service there and they did not charge me anything that day. They told me they would call… well… THEY DID NOT CALL. Today, I called and came by to ask about my membership… They said it was suspended! The manager tried to explain what membership means and asked if I wanted to cancel the membership… I understood how membership works but 8 months worth of service that they did not give…and they didn’t even bothered to give me a call? I did not think such a big cooperate would handle this so poorly… Was that such a large amount of money that was worth losing a customer? Really? Lost a customer due to lack of communication and poor judgment!
… moreReview Aficionados
I got a “halo facial” recently and could not be happier with the results AND customer service. Tyler has such an angelic smile and personality; I immediately felt extremely comfortable and well taken care of by her. As for the treatment: 10/10. I can see a dramatic difference in my skin. I haven’t been this excited since I learned how to speak Braille. Thank you IASMS!!
… moreVicky Myers
I had under eyes filler injection done there did not satisfied with the results so I ask if they can fix it.
… moreDenise Janssen (DJ)
Highly recommend for any skin, lip, etc treatments. The staff is extremely knowledgeable. They will answer any questions you may have without making you feel like you are talking up their time. They also run amazing ‘sales’ a lot. Check them out on Facebook and Instagram!
… moreHannah Hamill
Had my first facial & laser hair with Ashley yesterday and had such a great time! I’m already looking forward to my next visit.
… moreKimberly Sayavongsa
Waited 30 minutes for an appointment and never even got in.
… more