HBAR Wellness Center

Critical: Communication, Professionalism, QualityMy gut told me not to book from the first conversation with the owner. I booked this appointment for my wife and I was immediately disappointed at the overall lack of cleanliness of the facility and the ill-mannered attitude that followed. The owner, Tanae P. went ballistic when I told her that we were uncomfortable with the requirement of taking photos of my wife before or after the massage. However, canceling this appointment was a culmination of my overall feel and poor experience at this location that made me uncomfortable and the decision to cancel. My credit card information was provided online and I agreed to the cancellation fee $100. However, Tanae insisted that I paid cash or allow her to swipe my credit card and scolded me for not thoroughly reading the requirements of taking photos. I refuse to allow her to swipe my credit card and told her to bill my credit card which was provided online. I I wasn’t comfortable with the idea possibly receiving a double invoice. I told Tanae that we were leaving and that she could bill my credit card. What followed seem like a nightmare is this woman became enraged, ran to the front entry door locked it oh, and blocked her entry from leaving. Trying to conversation with Tanae has she held my wife and I hostage in this dirty hot location was too much to handle oh, and I was forced to call the police! Before the police arrived I towed Tanae that I would swipe my credit card just so that I can get out of this horrid situation and location. She didn’t refused telling us we could not leave because I had called the police and she was fearful that I would post a negative review of this horrid experience!!l CALLING THE POLICE WAS MY LAST RESORT TO DEESCALATE AN OUT-OF-CONTROL OWNER! AVOID THIS PLACE AND Tanae LIKE THE PLAGUE!!! HORRIBLEMy gut told me not to book from the first conversation with the owner. I booked this appointment for my wife and I was immediately disappointed at the overall lack of cleanliness of the facility and the ill-mannered attitude that followed. …More

My gut told me not to book from the first conversation with the owner. I booked this appointment for my wife and I was immediately disappointed at the overall lack of cleanliness of the facility and the ill-mannered attitude that followed. The owner, Tanae P. went ballistic when I told her that we were uncomfortable with the requirement of taking photos of my wife before or after the massage. However, canceling this appointment was a culmination of my overall feel and poor experience at this location that made me uncomfortable and the decision to cancel. My credit card information was provided online and I agreed to the cancellation fee $100. However, Tanae insisted that I paid cash or allow her to swipe my credit card and scolded me for not thoroughly reading the requirements of taking photos. I refuse to allow her to swipe my credit card and told her to bill my credit card which was provided online. I I wasn’t comfortable with the idea possibly receiving a double invoice. I told Tanae that we were leaving and that she could bill my credit card. What followed seem like a nightmare is this woman became enraged, ran to the front entry door locked it oh, and blocked her entry from leaving. Trying to conversation with Tanae has she held my wife and I hostage in this dirty hot location was too much to handle oh, and I was forced to call the police! Before the police arrived I towed Tanae that I would swipe my credit card just so that I can get out of this horrid situation and location. She didn’t refused telling us we could not leave because I had called the police and she was fearful that I would post a negative review of this horrid experience!!l CALLING THE POLICE WAS MY LAST RESORT TO DEESCALATE AN OUT-OF-CONTROL OWNER! AVOID THIS PLACE AND Tanae LIKE THE PLAGUE!!! HORRIBLE

Positive: Communication, Professionalism, QualityTanae is EXCELLENT. I recently had a lot of surgical work done and need post op lymphatic massages to help with the awful swelling. The massages have helped so much with recovery and feel awesome.

Tanae is EXCELLENT. I recently had a lot of surgical work done and need post op lymphatic massages to help with the awful swelling. The massages have helped so much with recovery and feel awesome.

Positive: Communication, Professionalism, QualityI love this place.. my body is healing l just right with her amaze help. Very thankful for finding her.. highly recommend

I love this place.. my body is healing l just right with her amaze help. Very thankful for finding her.. highly recommend

Positive: Communication, Professionalism, QualityI love the owner you can tell she loves what she does. She was able to walk me through the whole process and I love my results.

I love the owner you can tell she loves what she does. She was able to walk me through the whole process and I love my results.

Positive: Communication, Professionalism, QualityVery clean and serene environment. Great customer service. The lymphatic massages are amazing.

Very clean and serene environment. Great customer service. The lymphatic massages are amazing.