Hand and Stone Massage and Facial Spa

  4.0 – 142 reviews   • Massage therapist

Hand & Stone specializes in the very highest quality massage and facial services at affordable prices. We strive to make the soothing wonder of the massage experience accessible to more people. That turns a massage or facial into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointment.

Hand and Stone Massage and Facial Spa 07712

Appointments: handandstone.com

Hours

Thursday9 AM–9 PM
Friday9 AM–9 PM
Saturday9 AM–6 PM
Sunday10 AM–6 PM
Monday9 AM–9 PM
Tuesday9 AM–9 PM
Wednesday9 AM–9 PM

Services

Facial Spa
Acne facial
Anti-aging facial
Basic facial
Deep cleansing facial
LED skin phototherapy treatments
Classic Facial
Detox Facial
Express Facial
LED Skin Phototherapy
Rejuvenating Facial
Sensitive Skin Facial
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Address and Contact Information

Address: 2329 NJ-66, Ocean Township, NJ 07712

Phone: (732) 962-6373

Website: https://www.handandstoneoceantownship.com/

Photo Gallery

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Reviews

Adam Triano
Ripped us off by continuing to charge card. Wouldn’t recommend.
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Jam Jay
Ya know? Hate to have to agree with the several negative reviews and 1 stars given over the course of the year. I kid you not… every single time I come here – which is NOT often – it’s a bad experience. My latest visit, stopped in 5:30 (closing time is 9).. front door locked. Young lady at the counter unlocked it. I asked if they were closed. She gave a matter of fact “no”. I stopped in to gift a service; she let me know this would be my last for the year due to policy. Fair enough. I asked for the gift card (I’m aware they have them and give them out – guess not this branch). The transfer fee they don’t take care of ahead of time (again, news to me. Other branch handled at time of transfer). She offered nothing materially for me to be able to give the recipient the actual gift. How tacky. I took whatever was there to make my own thing. Other branch (purposely not naming) has much better, consistently good customer service. At the other branch I felt like I was being given a gift for gifting a service.. that’s how much more pleasant the service and experience was. To be fair, the young lady did mention franchises may operate differently. Makes sense.. but different doesn’t have to mean lesser quality. Subjective, I know. Bottom line, customer service can improve here.. especially if several reviewers are saying the same thing.
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Linda Nelson
The massages have been great. However, I recently had to cancel my membership. After trying several times I finally received an email saying they had canceled. I was told I could continue using the “packages” I had already paid for. Today when I was leaving I was told I was at the end of my 90 day period. When I asked what that meant I was told I only had 90 days after canceling to use then. I was never informed of that. I have 5 left which means they screwed me out of $400 +. What a ripoff
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Michael Vernick
The Massages were good so i decided to buy a monthly membership. I wasn’t using them as much as I thought so I tried to cancel. I spoke with a receptionist first, then spoke with a manager to cancel and THEY KEPT CHARGING ME even after giving 30 days notice. I still have not gotten confirmation that my membership is canceled so I had to call my credit card company to contest the latest charge. Horrible business practices.
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Shannon Garrabrant
These chains are nothing but stress. All they care about is pushing a membership on you. They should all be out of business. Cancelling is a nightmare. I learned my lesson about this place a long time ago. IF YOU ARE READING REVIEWS ANDARE THINKING ABOUT COMING HERE BECAUSE YOU WANT A RELAXING MASSAGE… THINK AGAIN.
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Susan R
I honestly got the best facial I’ve ever had at Hand and Stone from AlexaIt was so great because I felt the clinical part with deep cleansing and extraction was great and then the relaxing spa part of the facial was equally as greatDefinitely will be back againThanks Alexa!
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Kristine G
I had the same experience. Signed up on 8/17. Cancelled on 9/2 because i found a service offered in other boxes branch. Was told last charge was 9/16. Today i woke up with a charge. I emailed them. We shall see if they resolve this issue. This is not right.
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Zak Kapela
Been a member for years and always have a great experience. Massage Therapists are great! I always feel great afterwards. Thanks
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Cathy Herring
I have been getting facials with Nick for over a year now. I used to have problematic skin with dry patches and redness. Not anymore! My skin looks and feels great!
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Rayeanne Marburger
AWFUL AWFUL AWFUL… NEVER GOING HERE AGAIN.The manager was rude and disrespectful. They don’t take covid serious. They allowed an worker to work while her boyfriend had covid. Never again. Don’t waste your time or money with this business.
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