Great Clips

Critical: Professionalism, QualityI took my son (12) to get his long, curly hair cut. I basically requested to take some length off, but we still wanted it curly. I even shows a pic as an example. The hair dresser was not super friendly, but was hurting my son while combining his hair. I guess you get what you pay for. When we left, the back was SHORT and UNEVEN. And she cut his sideburns down to nothing. Please train your staff on how to cut curly hair. We ended up buzzing his head when we got home as he was in tears if how bad the cut was.Services: Curly hair, HaircutI took my son (12) to get his long, curly hair cut. I basically requested to take some length off, but we still wanted it curly. I even shows a pic as an example. The hair dresser was not super friendly, but was hurting my son while …More

I took my son (12) to get his long, curly hair cut. I basically requested to take some length off, but we still wanted it curly. I even shows a pic as an example. The hair dresser was not super friendly, but was hurting my son while combining his hair. I guess you get what you pay for. When we left, the back was SHORT and UNEVEN. And she cut his sideburns down to nothing. Please train your staff on how to cut curly hair. We ended up buzzing his head when we got home as he was in tears if how bad the cut was.

Critical: ProfessionalismBrought my three year old in for a haircut today. First off I am not super picky nor demanding and super realistic that cutting a three year olds hair is not fun…however…our stylist was SUPER rude! At first when he was flinching she rolled her eyes and kept looking at her watch. She didn’t even try to be friendly to him in the process. She made a comment the he better be still or she would cut her finger and would go to the hospital…like blaming a three year old for that would make a difference! If you can’t be nice to children, then let some one else take the cut that can be. We will not be back and I don’t recommend this location for anyone taking in a child.Brought my three year old in for a haircut today. First off I am not super picky nor demanding and super realistic that cutting a three year olds hair is not fun…however…our stylist was SUPER rude! At first when he was flinching she …More

Brought my three year old in for a haircut today. First off I am not super picky nor demanding and super realistic that cutting a three year olds hair is not fun…however…our stylist was SUPER rude! At first when he was flinching she rolled her eyes and kept looking at her watch. She didn’t even try to be friendly to him in the process. She made a comment the he better be still or she would cut her finger and would go to the hospital…like blaming a three year old for that would make a difference! If you can’t be nice to children, then let some one else take the cut that can be. We will not be back and I don’t recommend this location for anyone taking in a child.

Critical: Professionalism, PunctualityI am very understanding about waiting since this is a Pandemic, but that doesn’t give businesses the right to provide inaccurate information and if they do they should have the awareness to correct this when it occurs. I couldn’t sign in online because it was down. I tried calling several times but it goes straight to a voicemail that is full. I went to the location and was told it wouldn’t be long that there was about 3 or 4 people ahead of me. I waited for about 20 minutes then an employee came out to verify my name and told me it was going to be about 30 more minutes. When I asked where I was on the list she said there was 13 people ahead of me. When I asked why because I was just told 3 or 4 people were ahead of me and I’ve already seen more then that called in, she replied because the online checkin came back up. I understand it’s challenging times, but transparency and honesty are still attributes that are essential to running a business. I’m happy for you for your newfound spike in business, but I would advise against alienating your already established clientele for the sake of a quick dollar. I would have chosen another alternative and not wasted my time if this business would have been honest and transparent. I am an essential worker and time is tight for me right now. I understand I’m just one customer and you can afford to lose that. I just hope this feedback helps you do better in the future as these type of behaviors have a detrimental impact on retaining loyal customers.I am very understanding about waiting since this is a Pandemic, but that doesn’t give businesses the right to provide inaccurate information and if they do they should have the awareness to correct this when it occurs. I couldn’t sign in …More

I am very understanding about waiting since this is a Pandemic, but that doesn’t give businesses the right to provide inaccurate information and if they do they should have the awareness to correct this when it occurs. I couldn’t sign in online because it was down. I tried calling several times but it goes straight to a voicemail that is full. I went to the location and was told it wouldn’t be long that there was about 3 or 4 people ahead of me. I waited for about 20 minutes then an employee came out to verify my name and told me it was going to be about 30 more minutes. When I asked where I was on the list she said there was 13 people ahead of me. When I asked why because I was just told 3 or 4 people were ahead of me and I’ve already seen more then that called in, she replied because the online checkin came back up. I understand it’s challenging times, but transparency and honesty are still attributes that are essential to running a business. I’m happy for you for your newfound spike in business, but I would advise against alienating your already established clientele for the sake of a quick dollar. I would have chosen another alternative and not wasted my time if this business would have been honest and transparent. I am an essential worker and time is tight for me right now. I understand I’m just one customer and you can afford to lose that. I just hope this feedback helps you do better in the future as these type of behaviors have a detrimental impact on retaining loyal customers.