4.4 – 103 reviews • Hair salon
Ginger Bay is St. Louis’ premier Aveda Salon and Spa for men and women for the past 29 years. With locations in Kirkwood and Town & Country, we provide a full menu of services, including hair cuts, hair color, hair extensions, facials, waxing, peels, Hydrafacial, lash extensions, massages, manicures, pedicures and make-up services. Gift cards can be purchased online 24/7 and both locations are open 7 days a week. We are environmentally friendly and we give back to the community annually. Our team is provided full benefits, training and flexible scheduling. Ginger Bay is the winner of the Top 200 Award from Salon Today for the past 19 years and a member of Intercoiffure and the Professional Beauty Association.
Located In: Town and Country Crossing
Appointments: meevo.com
Hours
Saturday | 8 AM–5 PM |
Sunday | 10 AM–4 PM |
Monday | 8 AM–4 PM |
Tuesday | 8 AM–9 PM |
Wednesday | 8 AM–9 PM |
Thursday | 8 AM–9 PM |
Friday | 8 AM–9 PM |
Services
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Address and Contact Information
Address:
1184 Town and Country Crossing Dr, Town and Country, MO 63017
Phone: (636) 333-1800
Website: http://www.gingerbay.com/
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Ginger Bay Salon and Spa
Get award-winning services for hair, skin, and body at Ginger Bay Salon & Spa. Our professional stylists and estheticians will help you look and feel your …
Reviews
Peggy Schmeiderer
I decided to try this salon for a desperately needed haircut with Mackenzie and she was wonderful. She listened to everything I wanted and delivered! I was so happy I scheduled a root touch up with her the following week and it turned out perfectly matched. I will be going back in January for a foil with her and frankly can’t wait.
… moreLinda
I had full-foil service and my hair did not turn out right nothing like picture shown to the stylist. Blonde highlights turned grey and the low lights were dull and barley show. Contacted Gingerbay and talked to the stylist took her a week to return a call to me. Then spoke to manager and I was told they could put a different toner on and that’s it. They refused to add any foils to front where there were none. They stated “I could return in 6 weeks if I wanted another full foil and full pay”. I have never had a stylist or salon refuse to correct their work. I will never go back to this salon nor will I recommend it any of my friends. Stay away from this place they will just take your money and not stand by their work!!!!
… moreKelsey Rundle
Was scheduled for a Saturday appointment at 11:30- flying out of town the next day at 5am. When I arrived, was told it was scheduled for Sunday and that they couldn’t do anything about it. Customer service definitely didn’t align with what I would expect when I’m willing to pay a premium for a haircut. Mistakes happen, but I would have expected a better response than essentially, “Sorry, not our problem.”
… moreLeann Schuering
Positive: Cleanliness, Professionalism, Punctuality, QualityI always look forward to my appointments at Ginger Bay Town & Country. The staff is welcoming and considerate. The space is quiet and refreshing. My stylist, Elliott, is always patient as we work together to get my [somewhat complicated] cut just right. I have fine hair cut in a long pixie with undercut, and precision is key! Aveda products are my favorite, so that part is a no brainer. They have a nice boutique selection of other products for sale as well (skincare, accessories, etc.) And of current note: they are doing an excellent job managing the COVID-19 protocols in a warm and friendly way. I feel very safe. I highly recommend Ginger Bay Town & Country!I always look forward to my appointments at Ginger Bay Town & Country. The staff is welcoming and considerate. The space is quiet and refreshing. My stylist, Elliott, is always patient as we work together to get my [somewhat complicated] …More
I always look forward to my appointments at Ginger Bay Town & Country. The staff is welcoming and considerate. The space is quiet and refreshing. My stylist, Elliott, is always patient as we work together to get my [somewhat complicated] cut just right. I have fine hair cut in a long pixie with undercut, and precision is key! Aveda products are my favorite, so that part is a no brainer. They have a nice boutique selection of other products for sale as well (skincare, accessories, etc.) And of current note: they are doing an excellent job managing the COVID-19 protocols in a warm and friendly way. I feel very safe. I highly recommend Ginger Bay Town & Country!
… moreVineel Chebrolu
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueThis is the first time someone cut my hair exactly the way I wanted it to look. Christina is my stylist and she is excellent at what she does. I’m a guy and I have frizzy curly hair and she worked on my poorly managed hair with utmost care and gave me the exact hairstyle I asked for. I really loved the experience and the salon is so clean and professional. You get your money’s value. I will be recommending this place to my friends and family.Thank you christina for the amazing experience.Service: HaircutThis is the first time someone cut my hair exactly the way I wanted it to look. Christina is my stylist and she is excellent at what she does. I’m a guy and I have frizzy curly hair and she worked on my poorly managed hair with utmost care …More
This is the first time someone cut my hair exactly the way I wanted it to look. Christina is my stylist and she is excellent at what she does. I’m a guy and I have frizzy curly hair and she worked on my poorly managed hair with utmost care and gave me the exact hairstyle I asked for. I really loved the experience and the salon is so clean and professional. You get your money’s value. I will be recommending this place to my friends and family.
… moreYvette Bozdech
You pay extra here, but if you schedule with a senior stylist, it’s totally worth it. Great customer service. “Color Bar” for a glass of wine if you’ve had a tough day. You gotta go! Plus, the interior of the salon is beautiful!
… moreLindsay Polley
The environment is so relaxing and inviting. They are keeping to high standards during the pandemic without loosing it’s esthetics. Yes, they are pricier, however the quality is second to none! They don’t push products, but have them available and are knowledgeable. I highly recommend it!
… moreLauren Davis
Critical: Professionalism, Quality, ValueElliot is one of the most rude stylists I have ever encountered. I was asked which was more important, color or cut, because she only had time for one even though I’ve had my appointment scheduled for weeks. After making the decision of color, she then proceeded to tell me that the type of coloring would take too much time as well. I ended up getting an all over color (over my highlights) making my hair color look washed out and dull. Anyone who schedules a stylist in STL knows you can’t get into anyone last minute so getting it fixed before my professional pic day is impossible. It’s obvious I won’t go to her again but no one else should engage with her attitude and lack of skills either.Services: Haircut, Hair coloringElliot is one of the most rude stylists I have ever encountered. I was asked which was more important, color or cut, because she only had time for one even though I’ve had my appointment scheduled for weeks. After making the decision of …More
Elliot is one of the most rude stylists I have ever encountered. I was asked which was more important, color or cut, because she only had time for one even though I’ve had my appointment scheduled for weeks. After making the decision of color, she then proceeded to tell me that the type of coloring would take too much time as well. I ended up getting an all over color (over my highlights) making my hair color look washed out and dull. Anyone who schedules a stylist in STL knows you can’t get into anyone last minute so getting it fixed before my professional pic day is impossible. It’s obvious I won’t go to her again but no one else should engage with her attitude and lack of skills either.
… moreColleen and Nenad Moody
Wow! I’m really impressed with the salon management and Cheyenne who I had the pleasure of meeting today. Their dedication to customer satisfaction really showed and it makes me want to continue giving them my business.
… moreBrittany Cook
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI had my first coloring appointment with heer and she was fantastic! I was super nervous about a big change and she made me feel super comfortable. She is Super professional and did exactly what I wanted! The whole atmosphere was great! I highly recommend her!Service: Hair coloring
I had my first coloring appointment with heer and she was fantastic! I was super nervous about a big change and she made me feel super comfortable. She is Super professional and did exactly what I wanted! The whole atmosphere was great! I highly recommend her! Hair coloring
… more … View more
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