First Spa Nail Salon

Critical: ProfessionalismI went to the salon with my mother and it was the most unprofessional experience I’ve had at a salon. We came in and asked about a deluxe package with a manicure and pedicure with gel due to the longevity of the polish. They had us pick a color.Their price lists 42 for their deluxe mani/pedi package. The booklet I had scribbled out the price as 52. When we inquired if this was the price for gel we were informed it was not, that for that package it is 65 and then after talking to their friends the price changed to 70 and then 75. I found this weird but I wondered if it was a COVID pricing change or whatever. I’ve never seen more than a 5 dollar difference for gel but I brushed it off even though it left us with an uneasy feeling.They started everything which was fine, not great, but it was when we got the manicure when things really solidified my feeling about the experience.If you have ever gotten a gel polish, you know they add a UV light in between coats to harden the polish. They did not do that, despite using the gel polish I had chosen.I went to sit down at the UV light as part of the process, but they ushered me to the backroom to get my eyebrows done. They completed that and then ushered me out. I asked if my nails would be okay and they insisted it was fine. My mom paid and was confused by the whole thing.My mom and I went to the car when she saw her nails were already dented. She went in and asked them to repair it since gel nails are usually pretty durable. The technician gave her attitude about it before applying the polish and ushering her out.The next day both of our nails are chipping. Gel polish is also known as no chip. My mom goes in and asks if they can fix it since they are chipping. She claims she can’t do anything because it is regular nail polish. Of course, at this point we had already paid for what was supposed to be a gel manicure and pedicure.My mother asked about the price discrepancy and the tech said the difference was for the price of polish. Just to add polish. Manicures and pedicures include polish. This response doesn’t make sense.So at this point, we had paid for services not rendered and the woman gets increasingly more combative. My mother asks for a refund for the difference since we did not recieve gel or to actually recieve the gel we paid for. She refuses and essentially tells us to pay more.Long story short, they are dishonest, rude and I do NOT reccommend.Services: Pedicure, Gel manicures, ManicureI went to the salon with my mother and it was the most unprofessional experience I’ve had at a salon. We came in and asked about a deluxe package with a manicure and pedicure with gel due to the longevity of the polish. They had us pick a …More

I went to the salon with my mother and it was the most unprofessional experience I’ve had at a salon. We came in and asked about a deluxe package with a manicure and pedicure with gel due to the longevity of the polish. They had us pick a color.

Critical: PunctualityThey are doing not bad job, but you need to take day off to be served. Within an hour since scheduled appointment time i was just asked if I picked up color. 2 walk in were taken while I patiently was waiting just because they knew them. After I stood up and was leaving nobody even asked me why or tried to fix situation.

They are doing not bad job, but you need to take day off to be served. Within an hour since scheduled appointment time i was just asked if I picked up color. 2 walk in were taken while I patiently was waiting just because they knew them. After I stood up and was leaving nobody even asked me why or tried to fix situation.

Critical: ProfessionalismI agree with the other people here. There charge what they want and if you ask they kick you out. Angie just snatched my card from my hand and said “bye bye get out” didn’t even let me grab my phone and it was a bad experience for my mom and daughter never againServices: Pedicure, Gel manicures, Manicure

I agree with the other people here. There charge what they want and if you ask they kick you out. Angie just snatched my card from my hand and said “bye bye get out” didn’t even let me grab my phone and it was a bad experience for my mom and daughter never again Pedicure, Gel manicures, Manicure