Facets of Touch

Critical: ProfessionalismI’ve been to this nail shop 3 times. Once back in June, then the beginning of September and then September 24, 2021 which is actually my birthday. I at first love this shop to the fact I had to told my uncle about this place and he came and get his service done for his birthday. Then I came and my fiancée and I came and get ours done for our birthday which it all went downhill due to Jennifer Frazier. She should not be a Manager because she doesn’t listen well and have a smart mouth. She appears to be very nice but I see that is an act. I was so surprise by here and stated I will not be returning and will let my people I refer there to no longer come as well. As a black person I try to support a black business and this is the thanks I get. An incident that should not happen and then it happen on my birthday made it really bad an experience for me. I know if the Owner would had been there it wouldn’t had happen. Latonya was awesome enough to try to smooth it out between Jennifer and I. I told her if I would had known she had a great customer service person I would had choose her as my nail technician even though I was trying to get the Owner to service me but wasn’t there due to personal reasons. It is 11/18 and I haven’t been back and won’t be until the owner get to the button of my matter if she care of enough and she was one of the main reason I love this place in the first. If not I will be taking my business somewhere else that will appreciate me and my money. I will not be paying for any bad service. I will be letting be posting my comment about this so no one else won’t ever have to go through this. People pretend well especially I see when their boss is not around and that’s not good for business. It took me a while to post this matter due to being busy.Services: Manicure, Acrylic nails, PedicureI’ve been to this nail shop 3 times. Once back in June, then the beginning of September and then September 24, 2021 which is actually my birthday. I at first love this shop to the fact I had to told my uncle about this place and he came …More

I’ve been to this nail shop 3 times. Once back in June, then the beginning of September and then September 24, 2021 which is actually my birthday. I at first love this shop to the fact I had to told my uncle about this place and he came and get his service done for his birthday. Then I came and my fiancée and I came and get ours done for our birthday which it all went downhill due to Jennifer Frazier. She should not be a Manager because she doesn’t listen well and have a smart mouth. She appears to be very nice but I see that is an act. I was so surprise by here and stated I will not be returning and will let my people I refer there to no longer come as well. As a black person I try to support a black business and this is the thanks I get. An incident that should not happen and then it happen on my birthday made it really bad an experience for me. I know if the Owner would had been there it wouldn’t had happen. Latonya was awesome enough to try to smooth it out between Jennifer and I. I told her if I would had known she had a great customer service person I would had choose her as my nail technician even though I was trying to get the Owner to service me but wasn’t there due to personal reasons. It is 11/18 and I haven’t been back and won’t be until the owner get to the button of my matter if she care of enough and she was one of the main reason I love this place in the first. If not I will be taking my business somewhere else that will appreciate me and my money. I will not be paying for any bad service. I will be letting be posting my comment about this so no one else won’t ever have to go through this. People pretend well especially I see when their boss is not around and that’s not good for business. It took me a while to post this matter due to being busy.

Positive: Cleanliness, Professionalism, Quality, Valueokay, when i tell you this is beyond the best nail salon i have ever gone to in my entire life, i mean it. jeanette and kristine are the sweetest souls you will ever find. they are amazing and so passionate about their job here <3 you have to book an appointment, at the moment i don’t think they’re taking walk-ins, which i had no idea about but they were flexible and decided to give me a manicure after all. they’re supplies have such good quality, and oouh they’re scrubs smell amazing but that’s not all lol ! they’re nail art is beautiful and they take their time ! girl, do not hesitate to come here, book your appointment asap ! come here !Service: Manicureokay, when i tell you this is beyond the best nail salon i have ever gone to in my entire life, i mean it. jeanette and kristine are the sweetest souls you will ever find. they are amazing and so passionate about their job here <3 you have …More

okay, when i tell you this is beyond the best nail salon i have ever gone to in my entire life, i mean it. jeanette and kristine are the sweetest souls you will ever find. they are amazing and so passionate about their job here <3 you have to book an appointment, at the moment i don’t think they’re taking walk-ins, which i had no idea about but they were flexible and decided to give me a manicure after all. they’re supplies have such good quality, and oouh they’re scrubs smell amazing but that’s not all lol ! they’re nail art is beautiful and they take their time ! girl, do not hesitate to come here, book your appointment asap ! come here !

Critical: Professionalism, PunctualityI had a 4:45pm appointment for a Mani & Pedi made last week for today. I arrive at 4:43pm I immediately get put in the pedicure bowl by the manager/owner. I’m sitting there in the pedicure bowl and realize it’s 5:15pm. I have been sitting here for 32 minutes with no service no one asking. My water is now cold and my person has not came over once. I take my feet out bowl wipe them off put on my shoes and only then does my person come over and say she can still do my pedicure I say “No thank you”, she ask if I want to reschedule I say “No thank you”. Now I’m back looking for a reliable nail tech who takes appointment time seriously. As time is money and self care is supposed to be stress free.I had a 4:45pm appointment for a Mani & Pedi made last week for today. I arrive at 4:43pm I immediately get put in the pedicure bowl by the manager/owner. I’m sitting there in the pedicure bowl and realize it’s 5:15pm. I have been sitting …More

I had a 4:45pm appointment for a Mani & Pedi made last week for today. I arrive at 4:43pm I immediately get put in the pedicure bowl by the manager/owner. I’m sitting there in the pedicure bowl and realize it’s 5:15pm. I have been sitting here for 32 minutes with no service no one asking. My water is now cold and my person has not came over once. I take my feet out bowl wipe them off put on my shoes and only then does my person come over and say she can still do my pedicure I say “No thank you”, she ask if I want to reschedule I say “No thank you”. Now I’m back looking for a reliable nail tech who takes appointment time seriously. As time is money and self care is supposed to be stress free.

Positive: Cleanliness, QualityTruly enjoyed the pedicure experience. Staff was knowledgeable, pleasant and accommodating. My only hesitation to return was the choice of music selection. Relaxing music would be more appropriate perhaps smooth jazz, classical, elevator type of music. Otherwise if you don’t care about the music, I highly recommend this place!Service: Pedicure

Truly enjoyed the pedicure experience. Staff was knowledgeable, pleasant and accommodating. My only hesitation to return was the choice of music selection. Relaxing music would be more appropriate perhaps smooth jazz, classical, elevator type of music. Otherwise if you don’t care about the music, I highly recommend this place! Pedicure