Extreme Tan

Positive: Cleanliness, QualityAwesome tanning salon… The owner is very down to earth, accommodating, and has a good memory! Lol.. First time back this season and remembers my preferences every year. Definitely recommended!! New bulbs on a regular basis also.Service: Tanning

Awesome tanning salon… The owner is very down to earth, accommodating, and has a good memory! Lol.. First time back this season and remembers my preferences every year. Definitely recommended!! New bulbs on a regular basis also. Tanning

Critical: Professionalism, QualityI went in originally looking for a monthly plan. There was a 60.00 plan, I asked if it was a contract and was told it wasn’t a contract but my credit card would be deducted monthly, the young lady helping me was not knowledgeable about the plan and said only an owner could do that one. There was a regular customer sitting on the floor behind the counter that was very friendly and said they don’t do contracts and I explained that before I sign up for anything I want to make sure in case I move. I then asked the associate if I paid the 12.00 today would i get a credit towards the plan since the owner wasn’t in. She didn’t know but the woman sitting said “he’s a nice guy in sure he will”. I go in another day, owner isn’t there so I pay another 12.00.The 3rd time I go in the owner is there. I explain my visits and ask if he can put 24.00 credit towards the membership since the employees couldn’t do it on their own. He says no and goes on to say I used the service didn’t i? I was very taken aback by his response. I go yes, but Its costing me 24.00 extra because your associate #1 wasn’t knowledgeable #2 couldn’t sign anyone up for that plan? He then proceeds to tell me that it was a contract and I didn’t know what plan I wanted so why should he credit. I am standing there in just total shock that an owner would speak to a customer in this manner. His employee was not knowledgeable, if she were there would have been no need to speak with him and this would have been prevented.He is then telling me he doesn’t have the capabilities to give me the 24.00 towards a plan which anyone who’s ever been in management or is a business owner knows this isn’t true.This looks like a scam to get people to pay the daily so they make more money. I’ll be reporting this to the better business bureau.I’ve written many positive reviews and have never written a bad review ever.Beware and do not pay the daily rate.OWNER RESPONSE IS A LIE!One person at a time came in and I stepped aside for him to help them.I’m not a loud person at all and they never heard the conversation as I waited out of courtesy for them to leave.I was also neverr told no to a membership, I left because there is no way I would do business with someone so unprofessional .Your response and use of caps speaks volumes to your professionalismService: TanningI went in originally looking for a monthly plan. There was a 60.00 plan, I asked if it was a contract and was told it wasn’t a contract but my credit card would be deducted monthly, the young lady helping me was not knowledgeable about the …More

I went in originally looking for a monthly plan. There was a 60.00 plan, I asked if it was a contract and was told it wasn’t a contract but my credit card would be deducted monthly, the young lady helping me was not knowledgeable about the plan and said only an owner could do that one. There was a regular customer sitting on the floor behind the counter that was very friendly and said they don’t do contracts and I explained that before I sign up for anything I want to make sure in case I move. I then asked the associate if I paid the 12.00 today would i get a credit towards the plan since the owner wasn’t in. She didn’t know but the woman sitting said “he’s a nice guy in sure he will”. I go in another day, owner isn’t there so I pay another 12.00.