Elements By the Sea

Positive: Communication, Professionalism, QualityIt had been three hours since my 80 min massage with Kate. She is a wonderful masseuse. She had great pressure and is very thorough… Not many rub your scalp so thoroughly it was wonderful. There wasn’t one time during the massage where I wished she would do something different. If I lived closer, I would see her regularly. She is awesome. The spa overall is small and quiet and.. Did I mention Kate It had been three hours since my 80 min massage with Kate. She is a wonderful masseuse. She had great pressure and is very thorough… Not many rub your scalp so thoroughly it was wonderful. There wasn’t one time during the massage where …More

It had been three hours since my 80 min massage with Kate. She is a wonderful masseuse. She had great pressure and is very thorough… Not many rub your scalp so thoroughly it was wonderful. There wasn’t one time during the massage where I wished she would do something different. If I lived closer, I would see her regularly. She is awesome. The spa overall is small and quiet and.. Did I mention Kate

Positive: Communication, Professionalism, QualityCelebrated our 1st wedding anniversary today with a couple’s package which included full body scrubs, time in the steam shower and massages. Patty and Ray were fantastic and we highly recommend both them and the spa itself. I’m afraid I can’t recall the name or the gal who rang us out at the end but she too was wonderful. Five stars indeed!!!!!Celebrated our 1st wedding anniversary today with a couple’s package which included full body scrubs, time in the steam shower and massages. Patty and Ray were fantastic and we highly recommend both them and the spa itself. I’m afraid I …More

Celebrated our 1st wedding anniversary today with a couple’s package which included full body scrubs, time in the steam shower and massages. Patty and Ray were fantastic and we highly recommend both them and the spa itself. I’m afraid I can’t recall the name or the gal who rang us out at the end but she too was wonderful. Five stars indeed!!!!!

Critical: QualityI got my boyfriend and I Swedish massages for his birthday. Because of COVID they only had one masseuse, so we had to go back to back. Unfortunately, I don’t remember the therapist’s name, but we both felt better going into the massage than coming out. First was the over use of essential oils. Essential oils kind of irritate both of us, and we didn’t know she was going to use them. She asked if we were allergic to anything, which we aren’t, but didn’t ask if essential oils were okay to use. People have sensitive scent pallets even if they aren’t allergic. Second, when my boyfriend told her to focus on his shoulders and lower back, she literally went ham on 2 large knots he has on his shoulders. To the point where he was cringing in pain, and she just kept going even after he said that it hurt. Even after the massage his lower back was giving him loads of problems. I’m still sore from my massage, and she didn’t even go that hard on me, just an over all one.It was super expensive for still being uncomfortable.I got my boyfriend and I Swedish massages for his birthday. Because of COVID they only had one masseuse, so we had to go back to back. Unfortunately, I don’t remember the therapist’s name, but we both felt better going into the massage than …More

I got my boyfriend and I Swedish massages for his birthday. Because of COVID they only had one masseuse, so we had to go back to back. Unfortunately, I don’t remember the therapist’s name, but we both felt better going into the massage than coming out. First was the over use of essential oils. Essential oils kind of irritate both of us, and we didn’t know she was going to use them. She asked if we were allergic to anything, which we aren’t, but didn’t ask if essential oils were okay to use. People have sensitive scent pallets even if they aren’t allergic. Second, when my boyfriend told her to focus on his shoulders and lower back, she literally went ham on 2 large knots he has on his shoulders. To the point where he was cringing in pain, and she just kept going even after he said that it hurt. Even after the massage his lower back was giving him loads of problems. I’m still sore from my massage, and she didn’t even go that hard on me, just an over all one.

Positive: Professionalism, QualityMy husband and I stayed at The Hallmark for our wedding anniversary and decided to get a package at the spa. It was fantastic. Ray and Karen were our treatment providers and made the experience so special and extra relaxing.

My husband and I stayed at The Hallmark for our wedding anniversary and decided to get a package at the spa. It was fantastic. Ray and Karen were our treatment providers and made the experience so special and extra relaxing.