Concept Day Spa

Critical: QualityThe place itself is nice but the way they did my hair was pretty bad. I went in with a groupon and I felt like the lady didn’t know what she was doing. I got highlights and a haircut, I showed multiple times exactly what I wanted. Once my hair was finished it looked like I didn’t do ANYTHING to it. The haircut also was nothing that I asked for. I wanted it to be layered and the lady just did a straight cut. She didn’t really use a proper technique. I had to go to a different salon to fix my hair which is absolutely ridiculous. And the style was also terrible, I could of blow dried my hair better myself… I’m just disappointed. The lady was super sweet but I won’t be going back.Service: HairstylingThe place itself is nice but the way they did my hair was pretty bad. I went in with a groupon and I felt like the lady didn’t know what she was doing. I got highlights and a haircut, I showed multiple times exactly what I wanted. Once my …More

The place itself is nice but the way they did my hair was pretty bad. I went in with a groupon and I felt like the lady didn’t know what she was doing. I got highlights and a haircut, I showed multiple times exactly what I wanted. Once my hair was finished it looked like I didn’t do ANYTHING to it. The haircut also was nothing that I asked for. I wanted it to be layered and the lady just did a straight cut. She didn’t really use a proper technique. I had to go to a different salon to fix my hair which is absolutely ridiculous. And the style was also terrible, I could of blow dried my hair better myself… I’m just disappointed. The lady was super sweet but I won’t be going back.

Positive: Cleanliness, Professionalism, QualityThis place is very fashionable with its Marilyn Monroe portrait on the wall. The shampoo girl was gentle with my scalp and made sure the water wasn’t too hot. I had Yana cut my hair. She did a pretty good job. Knows her stuff. I cannot say this place is versatile, I think they mostly work with Eastern European clients, although they do speak English proficiently. I wish the prices were a little lower, I ended up racking up $70+ for a haircut including tips. They should have a flat rate for haircuts, but it really depends on the length of your hair. Wish I had spent only $50, but I am not disappointed with the level of attention from the hairstylist Yana. She put a lot of thought into my hairstyle.This place is very fashionable with its Marilyn Monroe portrait on the wall. The shampoo girl was gentle with my scalp and made sure the water wasn’t too hot. I had Yana cut my hair. She did a pretty good job. Knows her stuff. I cannot say …More

This place is very fashionable with its Marilyn Monroe portrait on the wall. The shampoo girl was gentle with my scalp and made sure the water wasn’t too hot. I had Yana cut my hair. She did a pretty good job. Knows her stuff. I cannot say this place is versatile, I think they mostly work with Eastern European clients, although they do speak English proficiently. I wish the prices were a little lower, I ended up racking up $70+ for a haircut including tips. They should have a flat rate for haircuts, but it really depends on the length of your hair. Wish I had spent only $50, but I am not disappointed with the level of attention from the hairstylist Yana. She put a lot of thought into my hairstyle.

Critical: Professionalism, QualityI have had bad experiences with hair dressers before but this salon really amazed me. I went in for a root touch up and trim that I purchased from Groupon, the hairdresser Maryam, was super friendly and suggested I touch up my balayage as well. I agreed and I specifically said I wanted my roots to be dark brown and wanted the highlights to be natural, I ended up with greenish/ grey highlights and a light brown base. I told her I had picked out a shade exactly like my eyebrows (my natural hair color) and she wiped her finger on my eyebrow and implied I was wearing makeup lolololol. Keep in mind I also assisted her by folding up the foils for her. She offered a color correction but I had to come back to the salon within 3 days, but this was after 15 minutes of her and another hair dresser telling me my hair color was in fact the color I chose. Oh and they also tried to charge me for toner? I was under the impression that toner was included whenever you pay for highlights? Anyway, I hope this is helpful.I have had bad experiences with hair dressers before but this salon really amazed me. I went in for a root touch up and trim that I purchased from Groupon, the hairdresser Maryam, was super friendly and suggested I touch up my balayage as …More

I have had bad experiences with hair dressers before but this salon really amazed me. I went in for a root touch up and trim that I purchased from Groupon, the hairdresser Maryam, was super friendly and suggested I touch up my balayage as well. I agreed and I specifically said I wanted my roots to be dark brown and wanted the highlights to be natural, I ended up with greenish/ grey highlights and a light brown base. I told her I had picked out a shade exactly like my eyebrows (my natural hair color) and she wiped her finger on my eyebrow and implied I was wearing makeup lolololol. Keep in mind I also assisted her by folding up the foils for her. She offered a color correction but I had to come back to the salon within 3 days, but this was after 15 minutes of her and another hair dresser telling me my hair color was in fact the color I chose. Oh and they also tried to charge me for toner? I was under the impression that toner was included whenever you pay for highlights? Anyway, I hope this is helpful.