Coloring With Trice

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI feel so brand new. My hair never looked so Fly. After assessment, Andrea immediately recognized the cause of my stunted growth. She listened. Sheria ,her assistant,was very nice as well. I now start my hair health journey with the utmost confidence in Andrea’s expertise. I ,highly, recommend Anbrea’s and Andrea. I am so happy. I walk more confidently. Loving my natural hair.Services: Hairstyling, HaircutI feel so brand new. My hair never looked so Fly. After assessment, Andrea immediately recognized the cause of my stunted growth. She listened. Sheria ,her assistant,was very nice as well. I now start my hair health journey with the utmost …More

I feel so brand new. My hair never looked so Fly. After assessment, Andrea immediately recognized the cause of my stunted growth. She listened. Sheria ,her assistant,was very nice as well. I now start my hair health journey with the utmost confidence in Andrea’s expertise. I ,highly, recommend Anbrea’s and Andrea. I am so happy. I walk more confidently. Loving my natural hair.

Positive: Professionalism, QualityToday I went to Mrs. AnBrea as a new client and I was so pleased. She knows her stuff, seriously is totally about Hair Care. After not having my pixie hair style done since August 2021, I am so happy with how my hair turned out. She kept current and made me look like me and me feel like home. I recommend Mrs. AnBrea 100 percent.Service: Hairstyling

Today I went to Mrs. AnBrea as a new client and I was so pleased. She knows her stuff, seriously is totally about Hair Care. After not having my pixie hair style done since August 2021, I am so happy with how my hair turned out. She kept current and made me look like me and me feel like home. I recommend Mrs. AnBrea 100 percent. Hairstyling

Critical: PunctualityUPDATED:In response to the reply from the owner, I’d like to say the following:I’m not requesting a discount for your services as I never plan on returning to your salon and I left prior to my consultation starting. I am well aware that a discount on $0 is… well, zero.With that being said, thank you for confirming that there were two other clients ahead of me. I had already been waiting an hour for a color consultation, so it would’ve been a much longer wait had I stayed. This isn’t my first time getting a color consultation from a salon. It should’ve been a conversation that included my desired hair color, the stylist’s recommendations, and a patch test to determine if I had any allergic reactions to the ingredients that would be used.Also, on your MindBodyOnline website used for bookings, it states that the Hair Color Consult is $0.00 and you can pay at the time of the appointment at the salon. However, nowhere on the checkout page does it state the actual cost of the consultation. I went through my prior emails to check for the policies you spoke of, but there are none listed. Perhaps you should revisit your booking website and edit accordingly to prevent any future misunderstandings.There is no excuse for me having to wait an hour to be seen and while I appreciate your apology, it seems like this is the norm for your business given your reply. You mention that I didn’t say anything prior to leaving your salon, and that’s correct. However, you failed to mention that neither you nor the other person in your salon came back and spoke to me after the forms were filled. It would’ve been nice to have someone come back and say, “Andrea, I understand that you’ve been back here for a while, and I do apologize for the wait. You should be seen for your consultation in about ___ minutes.” There should have been some initiative shown as the business owner, especially towards a potential new client.I have my standards for what I expect from businesses and you’ve made it very clear that we won’t be a good fit together.ORIGINAL REVIEW:I wanted to like this salon, I really did. I searched for a while to find a black-owned hair salon just outside of Philadelphia and I was excited to discover AnBrea’s Beauty Salon. However, my experience with them was short-lived. I went in to get a color consultation and everything seemed to be going well. The woman that greeted me at the door was friendly, and the other woman that told me which forms to sign was also friendly. The salon was clean, and the music was good.My issue is with the time I had to wait in order to be seen. My appointment was at 10:00 am, and I was told via email to be in the salon 5 minutes before. I arrived promptly at 9:55 am, and thought that I would have to wait 15-20 minutes, at most. Unfortunately, I ended up waiting for just about an hour. By the looks of it, there were two other people ahead of me, and I didn’t know how much longer it would take before I would be seen. There is a policy where if a client arrives late to their appointment (I believe 25 minutes or more), it is cancelled, and they are charged a fee. I believe the same sentiment should go towards the hair stylist. If a client arrives on time for their appointment, but they have to wait over 30 minutes to be seen, they should receive a discount.Another point that confused me was that it states online that hair and color consultations were free, but I was given a price sheet that stated otherwise. It could be free for new clients, but I believe that should be stated on the sheet.It certainly did not leave a good first impression, and I ultimately ended up walking out of the salon. I had other things planned for today, and I was under the impression that a hair consultation would only be 15 minutes long, but I wasn’t expecting the long wait before being seen. Unfortunately, I don’t plan on returning and it’s a shame because I was excited to get my consultation along with my color treatment there. It looks like my search for a new salon continues.UPDATED:In response to the reply from the owner, I’d like to say the following: …More

UPDATED:

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueMy mom was looking to book a super last minute appointment, and we were lucky they had availability, and booked an appointment the same day! Customer service was awesome. The atmosphere was lovely and inviting. Summer and Ms.Trice made my mother feel right at home. Their hands are golden, and now my mother’s hair looks and feels like silk. I’ll get selfie all week long . Thank you!Service: HairstylingMy mom was looking to book a super last minute appointment, and we were lucky they had availability, and booked an appointment the same day! Customer service was awesome. The atmosphere was lovely and inviting. Summer and Ms.Trice made my …More

My mom was looking to book a super last minute appointment, and we were lucky they had availability, and booked an appointment the same day! Customer service was awesome. The atmosphere was lovely and inviting. Summer and Ms.Trice made my mother feel right at home. Their hands are golden, and now my mother’s hair looks and feels like silk. I’ll get selfie all week long . Thank you!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueThis is an whole experience, the shop is clean and comfortable. The music was great and Ms. Andrea was even better. My cut was amazing and the color was perfect for me. I found my new hair home.

This is an whole experience, the shop is clean and comfortable. The music was great and Ms. Andrea was even better. My cut was amazing and the color was perfect for me. I found my new hair home.

Positive: Cleanliness, Professionalism, QualityReally appreciated the Covid prevention things they had on place. My stylist was really sweet and very professional. She offered some good advice as well as providing a terrific hair cutting and styling experience.Services: Hairstyling, Haircut

Really appreciated the Covid prevention things they had on place. My stylist was really sweet and very professional. She offered some good advice as well as providing a terrific hair cutting and styling experience. Hairstyling, Haircut

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueAndrea did a GREAT job!!! She is so knowledgeable and she told me a lot about my hair quality and how it behaves. It was a great experience, very personal- she only accepts one person at a time during COVID so she can guarantee cleanliness.Service: Hairstyling

Andrea did a GREAT job!!! She is so knowledgeable and she told me a lot about my hair quality and how it behaves. It was a great experience, very personal- she only accepts one person at a time during COVID so she can guarantee cleanliness. Hairstyling