Coachella Nail Spa

Critical: QualityI have been coming here for a few months and they always did an amazing job. I called to make an appointment and was informed that the woman I usually see is no longer working there, which was fine I said I would see someone else. I went in and James took care of me he was a very rough taking off my previous powder gel and used the drill too much on my natural nails. I had a red color on prior and could still see red he said he would take care of it. I asked for my nails to be cut short and the two hands were uneven which I asked him to fix. I then asked for a glitter ombré, he proceeded to cover the entire nail in glitter and Nicole the owner had to instruct him how to do it. He then filed off the polish with the drill and when I asked if the color needed to be reapplied since he filed it off he said no. He then applied the correct glitter that Nicole showed him. It is very uneven in spots. I then at the end asked him if he could please clean the red off my fingers they were covered which happens I understand. He took a washcloth and wiped my finger I asked for a cotton swab with nail polish remover he cleaned one finger and I had to do the rest. I still have the red from the previous color on my nails and I had been there for almost 2 hours and couldn’t stay any longer. I would have been fine if he would have just said can’t do The design.Service: Dip powderI have been coming here for a few months and they always did an amazing job. I called to make an appointment and was informed that the woman I usually see is no longer working there, which was fine I said I would see someone else. I went in …More

I have been coming here for a few months and they always did an amazing job. I called to make an appointment and was informed that the woman I usually see is no longer working there, which was fine I said I would see someone else. I went in and James took care of me he was a very rough taking off my previous powder gel and used the drill too much on my natural nails. I had a red color on prior and could still see red he said he would take care of it. I asked for my nails to be cut short and the two hands were uneven which I asked him to fix. I then asked for a glitter ombré, he proceeded to cover the entire nail in glitter and Nicole the owner had to instruct him how to do it. He then filed off the polish with the drill and when I asked if the color needed to be reapplied since he filed it off he said no. He then applied the correct glitter that Nicole showed him. It is very uneven in spots. I then at the end asked him if he could please clean the red off my fingers they were covered which happens I understand. He took a washcloth and wiped my finger I asked for a cotton swab with nail polish remover he cleaned one finger and I had to do the rest. I still have the red from the previous color on my nails and I had been there for almost 2 hours and couldn’t stay any longer. I would have been fine if he would have just said can’t do The design.