Cascade Summit Physical Therapy

Critical: Communication, ProfessionalismEvery therapy session I had was done well and in a professional manner but a session I had yesterday with a different person really upset me. They had me lifting things that were too heavy. I let them know the weights were too much and I couldn’t do it, but they kept insisting and seemed annoyed with me. I repeated again that I couldn’t lift that much but their reply was that I wasn’t there for physical therapy on my back so I should be able to lift. I pushed myself to try and lift and it was too much. I shouldn’t have done but I felt so pressured by them. My back is in pain now and I’ve never felt that they were listening every time I kept explaining to them why I couldn’t lift. They should understand and accept peoples boundaries.Every therapy session I had was done well and in a professional manner but a session I had yesterday with a different person really upset me. They had me lifting things that were too heavy. I let them know the weights were too much and I …More

Every therapy session I had was done well and in a professional manner but a session I had yesterday with a different person really upset me. They had me lifting things that were too heavy. I let them know the weights were too much and I couldn’t do it, but they kept insisting and seemed annoyed with me. I repeated again that I couldn’t lift that much but their reply was that I wasn’t there for physical therapy on my back so I should be able to lift. I pushed myself to try and lift and it was too much. I shouldn’t have done but I felt so pressured by them. My back is in pain now and I’ve never felt that they were listening every time I kept explaining to them why I couldn’t lift. They should understand and accept peoples boundaries.

Positive: Communication, Professionalism, QualityCascade Summit has professional therapists that care about your needs and sees that you get the best care for recovery and physical improvement. They are willing to work with your scheduling needs from the front desk to the therapist. I highly recommend them! The pool therapy has given me a much needed improvement in my quality of life needs.Cascade Summit has professional therapists that care about your needs and sees that you get the best care for recovery and physical improvement. They are willing to work with your scheduling needs from the front desk to the therapist. I …More

Cascade Summit has professional therapists that care about your needs and sees that you get the best care for recovery and physical improvement. They are willing to work with your scheduling needs from the front desk to the therapist. I highly recommend them! The pool therapy has given me a much needed improvement in my quality of life needs.