Day spa offering skincare & other treatments, plus a range of bath, hair & makeup products.
Located In: W Boston
Services
… View moreAddress and Contact Information
Address: 100 Stuart St, Boston, MA 02116
Phone: (617) 261-8747
Website: http://blissworld.com/
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Reviews
Liz Essex
Loved my experience at Bliss. My fiance surprised me with a getaway to the city, and a trip to Bliss for my birthday. I had a massage it was amazing. We talked about my problem areas and it was the most relaxed I have ever felt. Afterwards you can use steam shower and shower to get ready for your day. Very comfy and cozy area. The receptionist were knowledgeable and helpful for purchasing products and they even gave me a birthday cupcake! I will definitely be back.
… moreMichael Bootier
The customer service at Bliss spa is absolutely dreadful. Traveling from out of town, my wife and a friend attempted to book a massage together. In the midst of the booking process, my wife’s friend noticed that she had an allergy to the products used. The website recommended that she not book a massage, and she did not. My wife, however, completed the booking, only to later learn of this issue.
… moreMargaret-Ann Simonetta
Bliss Boston is the only salon/spa I trust with my nails, and trust me… I’ve tried many salons. They use CND Shellac, OPI, and Essie products, and the salon is always spotless in terms of cleanliness. Tao is my bi-weekly clinician and she is the BEST! I have also recieved facials and massages via this location as well, and the staff is always well trained and friendly.
… moreChloe Thompson-Booth
Really disappointing experience. I have wanted a Bliss facial my entire life and was so excited to finally go. Facilities were lovely and it started out very nice and relaxing. When I met with my therapist she told me that I had picked the incorrect facial for my skin type and would therefore do a different facial which was a little cheaper but also a little shorter in length. She then spent the next hour upselling me various add-ons which I all of a sudden needed according to how my skin had reacted to other products. Surely she should have had a good idea in the first place about what would have worked since she was so sure my original choice was the wrong one. It was impossible to relax while she kept saying “you need this, it’s only an extra $30…” while I’m lying down with my skin covered in product. The option of add-ons should have been discussed up front so I wasn’t in the uncomfortable position of having to make decisions about adding more cost to an already expensive facial while also trying to relax. What’s more, these add-on services don’t actually buy you any more time on the beauty table, they just eat into your allotted hour, so I ended up paying $70 more than my original chosen facial cost for 15 minutes LESS time (as my original choice of the Tripe Oxygen Facial was 75 mins rather than 60). The therapist also spent a good 30 mins talking to me about her personal problems (I shouldn’t have told her I was a psychologist – although in hindsight, I could have been charging her for the session!). To add final insult to injury, when I went to pay the final price was more than expected because the therapist had mis-quoted the cost of some of the add-ons. The checkout staff were unapologetic and refused to check in with the therapist about the price she had quoted me and insisted I had to pay the price listed in their book. Another reason to select all your add-ons before treatment starts. I was at the spa with friends and we were all trying to have a relaxing morning, so I didn’t want to be the one causing a huge fuss, but in hindsight I should have spoken to the manager. It was a really unpleasant experience and at $245 for a facial I would have expected better. I will not return to a Bliss – I’ve had facials for a quarter of the price than have been significantly better quality. My advice? Don’t bother with Bliss!
… moreSarah Lee
Bliss indeed – I got a prenatal massage here from Drea and it was fantastic. They have a fantastic maternity pillow that lets you lay on your stomach and it’s so supportive it makes you feel not pregnant. The spa is very clean, quiet, and the staff was very friendly and helpful.
… moreAmy
Friendly staff who make you feel comfortable, with free tea while you’re waiting. My clinician was easygoing and made me feel comfortable in addition to providing great service. Gave 4 instead of 5 stars as Bliss in general has been having issues with their website and it’s really difficult to make an appointment online – but I imagine as a company-wide issue, it will get figured out eventually (I hope). When that happens, 5 stars.
… moreErika Jones
From the moment I entered, all of my worries disappeared. I reserved an appointment for a facial with the bliss spa. First they showed me the locker room. They gave me a robe, sandals and led me to the waiting room. In there, there were stationary hors’duerves with teas for everyone. All relaxed from there on. My service was 75 minutes and every single part of it was so soothing and awesome. They started with an exfoliating microdermabrasion and ended with a super hydrating and nourishing mask. The products they used all smelled soooo delicious. It felt like the Soarin ride. I was riding around the world on a hang glider, smelling all the different, amazing scents of the world. This was the ultimate treat!
… moreJimmy Batista
Went for a pedicure with Alexis last night. The experience was amazing. She brought me some tea and brownies, before we started. Then she gave me wireless Beats headphones, so i could watch a movie on their ipad stand and a heated neck pillow. I almost felll asleep I was so comfty. lol The foot massage was sooo clutch from a long week of work! What more could I ask for?!?! Glad I found this place. I’ll def be back to see Alexis for my next mani/pedi. 🙂
… moreGillian Johnson
Blissful as always
… moreDevoted Mcmill
I work across the street from this Spa. I often walk by it as I have a regular nail technician. Today, April 28th, shortly after noon, I decided to give it a try. I was greeted by a very friendly young lady at the front desk who informed me that I would need to go to the second floor for my nail needs. She pressed for the elevator and accompanied me. I walked towards the receiving desk and noticed that she was busy with a client. The receptionist acknowledged me and said she would be right with me. Well, when that client left, she continued looking at her computer and stapling receipts. Another young lady walked by and while she smile didn’t offer to assist. Now there were two behind the counter. They chatted with each other. All the while the other one kept her eyes on the computer screen. Then another customer came out and she immediately asked to help her. She preceded to do that and once again when the client left she went back to looking at receipts and stapling them. It was as if neither one of them wanted to assist me. Maybe, I became invisible? No, this is what I think. I am black and I don’t think either one wanted to wait on me because of that. Why do I say that. Because the other clients that they so quickly waited on were not Black. I will now tell all of my co-workers and friends about their ignorance, unprofessional and unfair prejudicial treatment that I received. As I was leaving the young lady on the first floor asked if they were able to help me. I told her no and sadly,. I think it’s because of the color of my skin. Because my money is green. I can’t be the first one to experienced this? Any way, I rate them as the WORST CUSTOMER SERVICE I have EVER received in any customer service establishment in the State of Massachusetts. I’ll continue walking on by…..
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