Beauty Choice Salon

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI have been going to beauty choice salon for many years for the Japanese straightening treatment. Patrick and Joyce are so kind, friendly and extremely good at what they do. Every time I come it’s like catching up with family. They deserve a hundred stars! Would recommend this place to everyone!

I have been going to beauty choice salon for many years for the Japanese straightening treatment. Patrick and Joyce are so kind, friendly and extremely good at what they do. Every time I come it’s like catching up with family. They deserve a hundred stars! Would recommend this place to everyone!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI got a perm here and it was absolutely wonderful! Love my curly hair, definitely the best perm I’ve had yet, and the owners were so nice and clearly passionate about what they do. I was very satisfied with the service and I would definitely come again it was great! :)Service: Hairstyling

I got a perm here and it was absolutely wonderful! Love my curly hair, definitely the best perm I’ve had yet, and the owners were so nice and clearly passionate about what they do. I was very satisfied with the service and I would definitely come again it was great! 🙂 Hairstyling

Critical: Professionalism, Quality, ValueI had a Japanese Straightening Perm done here Monday, December 28, 2020. When I arrived, there was one client having the same procedure done. Both Patrick and Joyce worked on my hair; Patrick did the right side, and Joyce the left. It looked great when they were finished. I paid a total of $333.The next day, I noticed the hair on the right side of my head was slightly different than the previous day: coarseness, stiffness, areas that lost their needle straight appearance, and some bent areas. It is visible starting at the scalp of my hairline (right side). Later that day, I visited the salon and brought these new developments to Joyce’s attention. After she acknowledged the difference, she advised me to wait the standard three days to wash my hair, and to use a lot of conditioner. She asked that I come back in a week, assuring me that the procedure was guaranteed and if I was dissatisfied they would fix it.I did. Monday, January 4, 2020 I went back. The difference between the two sides is now *much* more noticeable. There is an added development: the hair on the right side of my head is now “poofy” and frizzy. People who have no training and don’t really care about hair were able to notice it. Upon my entering the salon, Joyce was attending the one client there. Patrick greeted me and I gave him the update, after which he asked that I sit in a chair so he could take a look at my hair. He proceeded to tell me the following:1) It looks the same; there is no difference. I pointed out the coarseness and areas where the hair was obviously bent and not straight.2) He told me it was because the product was placed an inch away from the scalp, and if he placed it any closer, it would burn my scalp. Since it was placed an inch away, the hair appeared “bent.” I then pointed out that the bent hair was 3 inches away from my scalp.3) After acknowledging the difference, he informed me it was because the hair on each side grows in different directions.I informed him I had the procedure done before. He asked when, and I said 10 years ago. He began to laugh and said my hair has since changed and that I shouldn’t expect the same results. I informed him that the left side looks the same as it did 10 years ago when I had the procedure done.4) He then went on to say that it is because the hair on my left side is different from the one on my right. Yes, he really did say that. And he offered to sell me a conditioner that would help with the problem. Yes, he really did do that.I finally asked if he was going to fix it. He said he couldn’t because my hair is already straight. At this point I informed him I was very dissatisfied, after which he replied he was sorry I was dissatisfied. Joyce also said she was sorry I was dissatisfied (she was present the whole time, and we had made eye contact several times via the mirror during the conversation).Too bad. Many of my coworkers loved my hair when I first had it done and wanted to know who did it. I told them it was a salon in the Sharpstown area, but would hold off on recommending the place until after I’d washed it. I’ll tell them, if they still want to know. Needless to say, I cannot recommend Beauty Choice Salon.The reason I chose this salon was because of the claim that they specialize in Japanese Straightening Perms and have done so for more than a decade (16 years). Judging by the results, I would say they have maybe a year’s experience repeated 16 times.Please pay attention to the reviews for this establishment. If you still want to roll the dice, that is your choice.Service: HairstylingI had a Japanese Straightening Perm done here Monday, December 28, 2020. When I arrived, there was one client having the same procedure done. Both Patrick and Joyce worked on my hair; Patrick did the right side, and Joyce the left. It …More

I had a Japanese Straightening Perm done here Monday, December 28, 2020. When I arrived, there was one client having the same procedure done. Both Patrick and Joyce worked on my hair; Patrick did the right side, and Joyce the left. It looked great when they were finished. I paid a total of $333.