Artistic Nails – University Town Plaza

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI showed the guy a picture of something i had seen on Pinterest that was fairly complicated and looked time consuming, but he happily agreed, took his time, and did and INCREDIBLE job!!! I am so so pleased with how they turned out. 10/10 recommend this place!!! (The photo of the Etsy website on the right was the photo i showed him. The photo to the left is the final look!)Service: Acrylic nailsI showed the guy a picture of something i had seen on Pinterest that was fairly complicated and looked time consuming, but he happily agreed, took his time, and did and INCREDIBLE job!!! I am so so pleased with how they turned out. 10/10 …More

I showed the guy a picture of something i had seen on Pinterest that was fairly complicated and looked time consuming, but he happily agreed, took his time, and did and INCREDIBLE job!!! I am so so pleased with how they turned out. 10/10 recommend this place!!! (The photo of the Etsy website on the right was the photo i showed him. The photo to the left is the final look!)

Critical: QualityI really hate to be writing this review right now. I have been a customer of this location for roughly 5 years. Service has always been wonderful and I have always come back every 4 weeks for a pedicure or maybe even to have my nails done at the same time. I elected to go today after getting out of the hospital for a week to treat myself to something nice upon arriving I noticed a sign above the building that said New Management new attitude I was kind of surprised to see that the management had changed but figured I would go ahead and give it a shot. I went in and was quickly placed into a pedicure chair I decided to treat myself and do the more expensive $50 organic pedicure. The service was less than desirable. It was rushed. I figured since it was more expensive than what I normally get it would atleast be of somewhat better quality. Boy was I wrong. The water was barely luke warm even after me asking to have it adjusted to a little hotter. The massage was more like a quick rub in of the lotion. The hot stone massage was fast and not anything as near as good as I have received before. I was told that the normal polish I use on my nails were damaging them and I needed to pay for gel. I politely declined as I don’t like gel polish. The technician hurt my toes when trimming my cuticles. I jumped a few times. When he was done he moved on to my manicure which mind you I said I wanted my nails done which normally would mean acrylic but I went with this…. He was quick butchered my cuticles and he rushed through before polishing asked me to pay. I gave him my card and he ran it for the $68 for the pedi and Mani. Normally I would be ok but then he quickly polished left it clumpy stuck me at a drying table for 25 minutes and moved on to the next…. Never came back to ensure my nails were dry or even looked decent. My 8 year old could have painted them better than this. Sadly I will not be going back. If I could dispute my cc charge I would.Services: Manicure, PedicureI really hate to be writing this review right now. I have been a customer of this location for roughly 5 years. Service has always been wonderful and I have always come back every 4 weeks for a pedicure or maybe even to have my nails done …More

I really hate to be writing this review right now. I have been a customer of this location for roughly 5 years. Service has always been wonderful and I have always come back every 4 weeks for a pedicure or maybe even to have my nails done at the same time. I elected to go today after getting out of the hospital for a week to treat myself to something nice upon arriving I noticed a sign above the building that said New Management new attitude I was kind of surprised to see that the management had changed but figured I would go ahead and give it a shot. I went in and was quickly placed into a pedicure chair I decided to treat myself and do the more expensive $50 organic pedicure. The service was less than desirable. It was rushed. I figured since it was more expensive than what I normally get it would atleast be of somewhat better quality. Boy was I wrong. The water was barely luke warm even after me asking to have it adjusted to a little hotter. The massage was more like a quick rub in of the lotion. The hot stone massage was fast and not anything as near as good as I have received before. I was told that the normal polish I use on my nails were damaging them and I needed to pay for gel. I politely declined as I don’t like gel polish. The technician hurt my toes when trimming my cuticles. I jumped a few times. When he was done he moved on to my manicure which mind you I said I wanted my nails done which normally would mean acrylic but I went with this…. He was quick butchered my cuticles and he rushed through before polishing asked me to pay. I gave him my card and he ran it for the $68 for the pedi and Mani. Normally I would be ok but then he quickly polished left it clumpy stuck me at a drying table for 25 minutes and moved on to the next…. Never came back to ensure my nails were dry or even looked decent. My 8 year old could have painted them better than this. Sadly I will not be going back. If I could dispute my cc charge I would.

Critical: Professionalism, Quality, ValueI went on a Sunday. I was the only customer in there. An older lady did my pedicure. I was put in a tub of cold water and I had to tell her it was cold for her to put hot water in it. By the time she put the hot water into it , the tub was too full and not even warm. She did my pedicure, after she was done she told me to sit for 5 minutes. I looked at my toes and noticed they were crooked. I waited for her to come back, after about 10 minutes, I ended up putting my flip flops on myself and walked to front to pay. There she was sitting and BSing with the others. I did not leave a tip. I should not have paid for it. Worst ever.DO NOT GO THERE.Service: PedicureI went on a Sunday. I was the only customer in there. An older lady did my pedicure. I was put in a tub of cold water and I had to tell her it was cold for her to put hot water in it. By the time she put the hot water into it , the tub was …More

I went on a Sunday. I was the only customer in there. An older lady did my pedicure. I was put in a tub of cold water and I had to tell her it was cold for her to put hot water in it. By the time she put the hot water into it , the tub was too full and not even warm. She did my pedicure, after she was done she told me to sit for 5 minutes. I looked at my toes and noticed they were crooked. I waited for her to come back, after about 10 minutes, I ended up putting my flip flops on myself and walked to front to pay. There she was sitting and BSing with the others. I did not leave a tip. I should not have paid for it. Worst ever.DO NOT GO THERE.