Yankee Clipper

Critical: Professionalism, QualityI had a grown out A Frame hair cut. The last place I went screwed it up so I spent about 8 months growing it out so I could get it fixed. I went to Yankee Clipper to get a cut and dye. I sent pictures of what I wanted and asked if she could do it. She said yes. I got there, and my cut was not at all like the picture I showed her. She said she had to go super short because it was messed up. I had told her about the last place and I believe she used that as an excuse to my hair being so short…like i said i had spent 8 months growing it out. The dye is no where near the color I asked for. When I saw it I said it is shorter than I wanted and not the color I asked for. She said the color would lighten after a few washes and be what I wanted…I should have been more vocal then but I said it looks fine and I left. The next day I messaged her and told her I wasn’t really happy with it and I paid $120 and wanted what I paid for. She proceeded to become super defensive and blamed me. She said well I could have did the color you wanted but it would have fried your hair. Then you would be complaining about your hair being fried. A real professional wouldn’t have gotten defensive and blamed the client. She would have said come on back in and let’s get you fixed. I want you to be happy and get what you paid for. $120 is a lot of money and money doesn’t grow on trees!!! But she didn’t. She got angry at me. I wish there was a way to upload before and after pics, along with the pictures I sent her and asked if she could do it. I basically paid $120 for a $20 dollar hair cut and the color is pretty much non existent.All in all I am so sad that this happened the way it did. I asked first so if she would have said she couldn’t do that color or the haircut I would have understood and went somewhere else. It is so hard to find a hairdresser that will just be honest and tell you they can’t do something.Service: HairstylingI had a grown out A Frame hair cut. The last place I went screwed it up so I spent about 8 months growing it out so I could get it fixed. I went to Yankee Clipper to get a cut and dye. I sent pictures of what I wanted and asked if she …More

I had a grown out A Frame hair cut. The last place I went screwed it up so I spent about 8 months growing it out so I could get it fixed. I went to Yankee Clipper to get a cut and dye. I sent pictures of what I wanted and asked if she could do it. She said yes. I got there, and my cut was not at all like the picture I showed her. She said she had to go super short because it was messed up. I had told her about the last place and I believe she used that as an excuse to my hair being so short…like i said i had spent 8 months growing it out. The dye is no where near the color I asked for. When I saw it I said it is shorter than I wanted and not the color I asked for. She said the color would lighten after a few washes and be what I wanted…I should have been more vocal then but I said it looks fine and I left. The next day I messaged her and told her I wasn’t really happy with it and I paid $120 and wanted what I paid for. She proceeded to become super defensive and blamed me. She said well I could have did the color you wanted but it would have fried your hair. Then you would be complaining about your hair being fried. A real professional wouldn’t have gotten defensive and blamed the client. She would have said come on back in and let’s get you fixed. I want you to be happy and get what you paid for. $120 is a lot of money and money doesn’t grow on trees!!! But she didn’t. She got angry at me. I wish there was a way to upload before and after pics, along with the pictures I sent her and asked if she could do it. I basically paid $120 for a $20 dollar hair cut and the color is pretty much non existent.