Barbara Weinkauf
Anyone using Woodhouse Spa in Mukwonago. Please confirm your appointments. The reservation system could have booked you at a time you did not choose. If you miss your appointment because if it, you will be still be charged. I think my issue was a time zone issue with their system while I was traveling. I would normally agree with the no show policy. But not if it was of fault of a reservation system. They said they are paying the staff member that was supposed to do my service. I hope that is true and it isn’t just a wealthy organization making money for doing nothing. It is okay. That last couple services I had have not been as nice as in the past. It is a treat for me to spend this type of money on myself. But I typically purchase many gift cards a year for friends and family. That won’t be happening anymore.
… moreJaimee Sixtyy
This place is very nice. Atmosphere is nice, they make you feel relaxed and omg the cinnamon tea!! You have to have the cinnamon tea!! Cayla was professional yet personal and did an amazing job with my facial. I enjoyed my visit, I would recommend to give it a try.
… moreLaura Prokop
I have been a customer at Woodhouse for years. I probably do a spa service every six weeks. I had to reschedule my appointment on the day of and I gave a five hour notice and they are going to still charge me 50% for my service. This is not how you treat a loyal customer who has been going to your place for years. Needless to say I will not be going back. So you’re willing to get $80 because I had to reschedule my appointment because of work versus getting hundreds of dollars in revenue in future years. Not a smart way to run a business.
… moreBrianna Pauly
My husband and I had a couples massage booked, prenatal for me and deep tissue for him. Being pregnant and wildly uncomfortable, I had been looking forward to this for weeks. We were put in a room outside of the pedicure area and everything was going great… until they started clipping a few women’s toe nails and I could hear every clip. It completely pulled me out of my state of relaxation and that’s all I could focus on (and it was really grossing me out, especially being pregnant). I hope this is something that could be corrected for future guests as it was really disappointing for us.
… moreAshley C
Just had an 80 minute massage with Jaye. I highly highly recommend her! From beginning to end she is a very professional, outstanding therapist. Can’t wait for my next appointment!
… moreMegan Dresden
As a former employee, I am ashamed to have to rate this so low. If I could rate this place negative stars, I would. I walked in, today, to buy a $142 skincare product, only to get ZERO greeting from faith, with a side of rudeness and attitude. I don’t care if you don’t like me, I am now A CLIENT!!!! They need to really work on hiring people that actually enjoy their job! Word of mouth goes far, and I will let EVERYONE know, to go elsewhere! DO BETTER!
… moreNichi
Hands down the worst massage I’ve ever had. Booked an 80 min full body massage and had the front and side parts of my neck rubbed for over the half the time. It was extremely uncomfortable. I had maybe 10 min spent on my back and 3-4 min on each arm and leg. Extremely horrible experience. My throat is sore to the touch and all the tension in my back is still there.
… moreTanya Dacquisto-Balfanz
The atmosphere is instantly calming. The staff is extremely friendly and helpful, and the services will leave you feeling like you’ve just stepped into heaven.
… moreApple Nutrition
I’ve been to a lot of spas around the world and the states, and this one is the best! The music was what you would expect in a spa, calming. Staff great and very helpful.
… moreTerri Tiernan-Maguire
I had a massage with Alyssa this morning, and it was the very best massage I have ever had! I have been getting massages for many years and have never been so satisfied. Alyssa is fabulous, and she listened to me and followed my directions completely. I recommend Alyssa for your next massage, and all of them after.
… more