Whitsend Salon & Spa

Critical: Professionalism, Qualitytwice i had lisa cut my hair absolutely terrible, but being too nice i never said anything!!!!!! big mistake!!! lisa also CHOPPED my sons hair!!! after that i started asking who my stylist would be. i decided to color my hair with maggie, who by the way was very personable. the 1st color did not take so she put a 2nd color in. it took 3 long hours to finish but i liked it. i was charged for 2 colors, even though i didnt ask for 2 colors $145 and gave maggie a $50 tip. after the 1st wash half of the color came out, after the 2nd wash my hair looked horrible!! i let whitney know after the first wash that my hair would need more color, which maggie told me would be no problem!! unfortunately i had to cancel the next 2 appointments because i was called back to work after being shut down for 2 and a half months. whitney seemed ok with that.i finally got in and had my hair redone however they ran out of the color they were using so they had to use a 2nd color, REALLY!!!!!!!! my ends are much darker than my top. but again i ilke it so i gave maggie a $25 tip. on my way out whiney tried to charge me another $100!!!!!! i was shocked and told her i should not have to pay for it. her response to me was “well from now on i dont think we”ll be a good fit for you!!!!!! whitney have you seen your reviews lately????? you shouldn’t push people away!!!!!twice i had lisa cut my hair absolutely terrible, but being too nice i never said anything!!!!!! big mistake!!! lisa also CHOPPED my sons hair!!! after that i started asking who my stylist would be. i decided to color my hair with maggie, …More

twice i had lisa cut my hair absolutely terrible, but being too nice i never said anything!!!!!! big mistake!!! lisa also CHOPPED my sons hair!!! after that i started asking who my stylist would be. i decided to color my hair with maggie, who by the way was very personable. the 1st color did not take so she put a 2nd color in. it took 3 long hours to finish but i liked it. i was charged for 2 colors, even though i didnt ask for 2 colors $145 and gave maggie a $50 tip. after the 1st wash half of the color came out, after the 2nd wash my hair looked horrible!! i let whitney know after the first wash that my hair would need more color, which maggie told me would be no problem!! unfortunately i had to cancel the next 2 appointments because i was called back to work after being shut down for 2 and a half months. whitney seemed ok with that.i finally got in and had my hair redone however they ran out of the color they were using so they had to use a 2nd color, REALLY!!!!!!!! my ends are much darker than my top. but again i ilke it so i gave maggie a $25 tip. on my way out whiney tried to charge me another $100!!!!!! i was shocked and told her i should not have to pay for it. her response to me was “well from now on i dont think we”ll be a good fit for you!!!!!! whitney have you seen your reviews lately????? you shouldn’t push people away!!!!!