Samantha Bunyard
Holy Moly!! I have had two massages and a pedicure at White Lotus. None of which disappointed!! Everyone is so friendly and genuinely caring! My massage with Allison was next level amazing!!! My pedicure with Mi was impeccable! I am only here in Medford for a short time but White Lotus will be my go to for all things relaxation and rejuvenation!! Thank you so much to all the staff there!! ❤️❤️❤️❤️
… moreElle Powell
I booked a 90 minute deep tissue massage. I get there, it starts about 15 minutes late (not because of me and I didn’t get that 15 minutes back at the end, even though they said I would, so I got 75 minutes for the price of 90). I verified it was deep tissue at the beginning, she says yes. But then I kept asking the masseuse to go harder, she said yes but wouldnt. At the end, I complained to the cashier that I didn’t get a full 90 minutes and that I booked a deep tissue massage and I verified with the person I was booking that it was deep tissue, then I verified with a different cashier when I checked in it was deep tissue, and then I verified with the masseuse, and everybody said yes you have a deep tissue. When I paid the gal was like “oh no, it says right here that you get a Swedish massage” and I said “well I don’t want to pay for Swedish when I specifically asked for deep tissue not once, not twice but 3 times. You guys are charging me for 90 minutes when I got 75 minutes and you’re charging me for something I didn’t even book or enjoy.” She did not even apologize, she did not offer her condolences, she did not offer me a discount, she offered me literally nothing but a rude smirk and then charged me the full price. It is the first time in my entire life, and I’ve been getting massages for over 20 years and I get them between 2 and 6 times a month, that I have never ever left a tip. And I will never ever return and I will never ever have anything good to say about this business, or the people who run it, or the people who work there. I work in sales and expect good service and this was easily the worst spa and spa experience I’ve had in any state, ever.
… moreRosa Sargent
This place is so nice! Went for a massage through Groupon and what I received was a professional, tender massage therapist that made me feel so comfortable. I cried the 1st ten minutes!
… morePixie T
I was in town in business, I found this lovely day spa and couldn’t have had a better experience. The receptionist was gorgeous and friendly and Anna did an amazing job! I’ll be back!
… moreCarla Nelson
The people here are really welcoming and so nice. My husband and I got massages, I got mine from Allison and Jennifer worked on my husband. He said it was one of the best massages he’s had. Allison is so lovely and has such a peaceful spirit about her. I appreciate the care she took to work with my back issues, she is my first choice for massage
… moreRoberta Davis
My friend and I had a spa day today to celebrate my retirement and her birthday. The entire experience was excellent in every way. The staff were all gracious, professional, and welcoming. Allison gave me a foot soak and leg massage followed by a 60 minute massage. It was pure bliss. We also enjoyed the infrared sauna and delicious mamosas. Last but not least Mi gave me a wonderful manicure. The flowers and lovely details made it seem very luxurious and special. Thumbs up to White lotus and the wonderful staff.
… moreJeffrey Mosley
OMG. How an awesome place to go for a deep massage. My wife and I went as couples as it was our 25th anniversary and neither one of us had ever had one. Daniel really hits te deep parts of my neck that I hadn’t even realized was stiff. Vanessa did the same on my wife. We will definitely be back again.
… moreSkye Weinglass
We got a wonderful and relaxing couples massage here, everyone was friendly and welcoming and we would love to come back for another!
… moreBree G
This is a beautiful spa, everyone treats you with so much respect and really pays attention to your wants/needs. The owner greeted me with a mimosa when I came in, she definitely gets an A+ in hospitality. My favorite part was my facial treatment, the aesthetician who worked with me was so extremely kind, professional and she did a great job!
… moreLaura Jensen-Linck
I purchased the ‘Relaxation’ spa package for my mom and I, as a special moment for her and I.
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