2.7 – 18 reviews • Skin care clinic
West Derm Center Every person’s skin is different, which is why the team of dermatological professionals at West Derm Center in New York tailors every treatment to its client’s skin concerns and needs. The practice treats clients from all over the tri-state area. It has clinics in White Plains, New Rochelle, and Yonkers, New York, as well as their Bronx locations in Pelham Gardens, and Riverdale. Founded in 1991, West Derm Center is one of the leading dermatology practices in the Bronx and lower Westchester. The team of highly experienced practitioners offers a range of dermatological services and surgeries to treat all skin conditions, and they’re skin of color experts.
Appointments: westdermcenter.com
Hours
Thursday | 9 AM–5 PM |
Friday | Closed |
Saturday | Closed |
Sunday | Closed |
Monday | 9 AM–5 PM |
Tuesday | 8 AM–4 PM |
Wednesday | 9 AM–5 PM |
Services
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Address and Contact Information
Address:
175 Memorial Hwy suite 1-17, New Rochelle, NY 10801
Phone: (914) 636-7610
Website: https://www.westdermcenter.com/?utm_source=gmb_auth
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Reviews
Katlyn Valdez
If you love waiting two hours past your appointment time in a jam packed office this is the place for you! I had no choice, but to come back after not being here over a year. The dermatologist I began seeing is all booked up. I hopefully will never have to come back the wait is horrible and it’s like this EVERY. SINGLE. TIME. I wish I was joking, but I’m sitting here almost two hours and still have people ahead of me. It’s no wonder this place has horrible reviews they double book everyone. Do yourself a favor and go elsewhere!
… morepamela russell
I had a biopsy Nov. 1, 2022. no one contacted (even though I left several VM messages asking to be called with results. I finally received a VM from Mitzy Placencia , FNP on Friday 11/25- telling me I needed to come to office to discuss a “treatment” plan regarding the biopsy. I called tge following Monday asking to speak with Mitzi. I was very concerned and not happy to hear there was a “problem “ after not hearing about the results for 3 weeks! I never did get a call back to speak with Mitzi and spent Thanksgiving weekend with a dark cloud of concern! I made an appt. for Monday 11/28 and expressed my disappointment that I was left a VM and never got a followup call to speak directly with Mitzi. Mitzy said the “office manager” was supposed to call me but the manager did tell me when I made appt. that she was not able to give me the results as it was medical information that she was not able to give me. So in essence, Mitzi through the office staff under the bus saying tge “manager” was supposed to tell me results. Not cool! Lastly, when Mitzi was about to treat the area I needed with liquid hydrogen, she was going to do it in wrong area of my back and i had to stop her. She did not know the area of biopsy and had to go get my report to locate the area she did the biopsy. It would have been more professional if she had reviewed my chart prior to seeing me so she knew what area on my back needed to be treated. I am not returning to West Derm Center as I am no longer confident in the professional service of Mitzi. I will add that the office staff are excellent and treated me very well and the staff have always been very friendly and helpful when I made appts. and in the office. However, medical experience, I give West Derm Center 1 star.
… moreEvette Robinson
NP is best with assisting my husband psoriasis- she kept trying new product until we received a good outcome.On occasion one have to wait and the staff is accommodating with appointment and time.
… moremartha barragan
My experience at this practice can definitely improve.
… morejacqueline barragan
If I could put no stars I would. The staff at this practice is rude and unprofessional. They don’t tend to their patients needs. The secretary is rude and is always busy gossiping. Her use of language is nasty I wish I could find better words describe how unprofessional she is. She scares the patients and does not make them feel comfortable. I hope she gets fired. Surely she won’t find a job anywhere else. The nurse practitioner is another person that is rude and seems like she doesn’t know what she is doing. She makes you feel uncomfortable and not safe. She feels entitled to not explain what she doing to you or why. In conclusion at this practice EVERYONE LACK PROFESSIONALISM AND PEOPLE SKILLS.
… moreSiStar Hood
Front desk staff was rude; especially the spanish lady with the black hair, and I didn’t trust the diagnosis of the nurse practitioner. Never going back there again!
… moreH Chin
Dr. Zung is a compassionate and knowledgeable doctor. He exercises extremely patience with patients, spending considerable time helping you understand what ails or concerns you. And, he goes above and beyond to make sure patients patience are healthy. Highly recommend him.
… moreJackson Sheppard
if you like waiting three hours to be seen after your scheduled appointment, this is the place for you!
… moreThatTony
doctor was nice and helpful. long wait times though.
… moreMikhail Shilov
Very rude reception.
… more … View more
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