Wendy’s Nails and spa at the Pink Elephant

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueThis is a small business that I have been going to for years. Wendy and her team are amazing! They care about the customers and their community. Wendy works very hard to get to know her customers. Great customer service, clean and relaxing environment! Wendy works with my schedule and always does a great job on my nails!

This is a small business that I have been going to for years. Wendy and her team are amazing! They care about the customers and their community. Wendy works very hard to get to know her customers. Great customer service, clean and relaxing environment! Wendy works with my schedule and always does a great job on my nails!

Critical: Cleanliness, Professionalism, Punctuality, Quality, ValueTook more than an hour & a half to get SEATED. Got my toes done and I actually liked them. Once I got to Wendys chair I showed her a picture of the nails I wanted. I had already picked out the colors and everything. She changed the colors. Not only are they bulky but THEYRE NOT EVEN THE SIZE OF MY ACTUAL NAILS. I called for a refund. I payed $80 for jacked up “acrylics” that look like press ons. She said she couldn’t because she already “wasted the product”, what you did was waste MY time and MY money. DO NOT waste your time nor money in going there. Horrible skills, horrible service and manners. Shes more worried about quantity than quality. Get your press ons your better off with that. I’m literally disgusted.Services: Manicure, Acrylic nails, Nail artTook more than an hour & a half to get SEATED. Got my toes done and I actually liked them. Once I got to Wendys chair I showed her a picture of the nails I wanted. I had already picked out the colors and everything. She changed the colors. …More

Took more than an hour & a half to get SEATED. Got my toes done and I actually liked them. Once I got to Wendys chair I showed her a picture of the nails I wanted. I had already picked out the colors and everything. She changed the colors. Not only are they bulky but THEYRE NOT EVEN THE SIZE OF MY ACTUAL NAILS. I called for a refund. I payed $80 for jacked up “acrylics” that look like press ons. She said she couldn’t because she already “wasted the product”, what you did was waste MY time and MY money. DO NOT waste your time nor money in going there. Horrible skills, horrible service and manners. Shes more worried about quantity than quality. Get your press ons your better off with that. I’m literally disgusted.

Critical: Cleanliness, Punctuality, Quality, ValueVERY RUDE WHEN IT COME TO HER OWN MISTAKES. She rushed the nails after waiting almost 2 hours to be seen. Accused ME of getting “wrong colors” even though I showed pictures and already picked out the colors I wanted. EVEN AFTER SHE GOT MY COLORS ( ( WHICH WAS WRONG) I TRIED TO EXPLAIN BUT SHE REFUSED TO LISTEN.Wendy refused to fix these problems, when asked for the money I PAID FOR back she refused as well. Bad manners only focused on her favorite/most to visit clients. Don’t go there whatsoever. Horrible service and skill.DO THESE NAILS EVEN LOOK NEAR TO WHAT THE PICTURE THAT I REQUESTED? LOOK AT THE UNEVEN SHAPE, BULCKYNESS, SIZE, UNEVEN PAINTJOB, AND DIRTT!!Service: Acrylic nailsVERY RUDE WHEN IT COME TO HER OWN MISTAKES. She rushed the nails after waiting almost 2 hours to be seen. Accused ME of getting “wrong colors” even though I showed pictures and already picked out the colors I wanted. EVEN AFTER SHE GOT MY …More

VERY RUDE WHEN IT COME TO HER OWN MISTAKES. She rushed the nails after waiting almost 2 hours to be seen. Accused ME of getting “wrong colors” even though I showed pictures and already picked out the colors I wanted. EVEN AFTER SHE GOT MY COLORS ( ( WHICH WAS WRONG) I TRIED TO EXPLAIN BUT SHE REFUSED TO LISTEN.Wendy refused to fix these problems, when asked for the money I PAID FOR back she refused as well. Bad manners only focused on her favorite/most to visit clients. Don’t go there whatsoever. Horrible service and skill.