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Located In: Hope Lake Lodge & Conference Center
Hours
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–8 PM |
| Saturday | 9 AM–5 PM |
| Sunday | 11 AM–5 PM |
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
Address and Contact Information
Address: 2177 Clute Rd, Cortland, NY 13045
Phone: (844) 865-0342
Website: http://waterfalls-spa.com/
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Reviews
Jon Storms
This was by far the worst massage my wife and I have ever gotten. No wonder why they add a 20% gratuity. My wife’s massage therapist barely used any pressure, and mine acted like they didn’t know what they were doing. We found ourselves laying there wishing it would be over. Do not recommend.
… moreMakayla Penton
Positive: Communication, Professionalism, QualitySuch an awesome experience. Debi made my husband and I so comfortable and feel so welcome. We live in North Carolina and I haven’t been able to find one spa there that can provide the relaxing experience that we did today!
Such an awesome experience. Debi made my husband and I so comfortable and feel so welcome. We live in North Carolina and I haven’t been able to find one spa there that can provide the relaxing experience that we did today!
Chrissy Guest
Positive: ProfessionalismI love this spa! Everyone is so kind and welcoming. I’ve had a membership for years and highly recommend the treatments and massages. ❤️❤️❤️❤️❤️
I love this spa! Everyone is so kind and welcoming. I’ve had a membership for years and highly recommend the treatments and massages. ❤️❤️❤️❤️❤️
Christine Church
Positive: ProfessionalismHad a beautiful afternoon at the spa with my daughter and my son’s girlfriend. The staff was friendly and professional. Heather did such a great job I was so relaxed I dozed off! Highly recommend Waterfalls Spa!
Had a beautiful afternoon at the spa with my daughter and my son’s girlfriend. The staff was friendly and professional. Heather did such a great job I was so relaxed I dozed off! Highly recommend Waterfalls Spa!
Brynisha Bibbs
This by far was the worst spa I have been to! And very over priced! U do not leave feeling refreshed they barely touch u
… moreElysium Emporium of Recovery (Lys)
I was taken back immediately where I was offered fresh cucumber water, and an assortment of teas (my favorite). They give you a sheet where your able to identify which areas you most want attention. I chose my neck, lower back, and feet. I was led to a dimly lit room. The air was filled with delicate oils and fragrances that were pleasurable, relaxing, and energizing. I’ve had many massages in my 37 years and this particular experience was the best I’ve ever had. It took all I had not to moan with pleasure throughout the entire 30 minutes. The oils she used were moisturizing and silky-smooth. She used some pumice on my feet that transformed my dry cracked heels into smooth and moisturized. The pressure she used on my tense muscles was perfect. Just once did I have to ask not so hard. She adjusted it quickly and continued to pay attention to all the right areas. Halfway through the massage I was wishing for longer. She kept my body warmed by the use of heated blankets, pillow placement, and hot wash clothes. When the massage ended I flipped over and the table I layed upon became a chair warming my bottom, lower back, and upper back all at once. It fit tightly down my back and held me upright all while processing the energies and state of relaxation it put me in. The therapist was professional, friendly, and skillful. I would highly recommend this spa and especially the therapist. I was gifted 2 small samples that smelled incredible, worked perfectly, and were luxurious.
… moreSarah Barnes
Positive: Communication, Professionalism, QualityI have visited the spa multiple times and each time I am impressed with the services and attention I receive. Kimi is a miracle worker with my hair and I wouldn’t see anyone else. The membership is 10 out of 10 worth it!
I have visited the spa multiple times and each time I am impressed with the services and attention I receive. Kimi is a miracle worker with my hair and I wouldn’t see anyone else. The membership is 10 out of 10 worth it!
Shari Davidson
Positive: Professionalism, QualityWonderful, relaxing and serene. Massage, tub soak and manicure made me a new person.
Wonderful, relaxing and serene. Massage, tub soak and manicure made me a new person.
Kimberly Carter
Positive: Professionalism, QualityLoved my experience at Waterfalls Spa! All of the services were wonderful and the employees were so professional and friendly. Highly recommend to anyone who wants a day of relaxation and rejuvenation.
Loved my experience at Waterfalls Spa! All of the services were wonderful and the employees were so professional and friendly. Highly recommend to anyone who wants a day of relaxation and rejuvenation.
G Clifford
Positive: Communication, Professionalism, QualityWaterfalls Spa did a fantastic job!! We came for a wedding and had massage, facial and pedicure. The staff was extremely friendly and professional. Happy and Kimi and Michael did a terrific job and Kaion is great at the front desk, so full of personality.Thank you all SO much!! We appreciate all your hard work.
Waterfalls Spa did a fantastic job!! We came for a wedding and had massage, facial and pedicure. The staff was extremely friendly and professional. Happy and Kimi and Michael did a terrific job and Kaion is great at the front desk, so full of personality.Thank you all SO much!! We appreciate all your hard work.