Vogue Nails

Critical: Professionalism, QualityI used to love Vogue nails, but hadn’t gone for several months, due to Covid. I went last week for a regular manicure and was surprised by the lack of acknowledgment the nail techs gave to their customers. No talking while preparing my nails, only amongst themselves. My girl was so aggressive cutting my cuticle, one actually blead! When I got home, the skin on the tips of my fingers had many rough spots that I needed to smooth out myself with an emery board. It was a very impersonal and sub-par experience. What happened to all the talented, friendly girls they used to have?Service: ManicureI used to love Vogue nails, but hadn’t gone for several months, due to Covid. I went last week for a regular manicure and was surprised by the lack of acknowledgment the nail techs gave to their customers. No talking while preparing my …More

I used to love Vogue nails, but hadn’t gone for several months, due to Covid. I went last week for a regular manicure and was surprised by the lack of acknowledgment the nail techs gave to their customers. No talking while preparing my nails, only amongst themselves. My girl was so aggressive cutting my cuticle, one actually blead! When I got home, the skin on the tips of my fingers had many rough spots that I needed to smooth out myself with an emery board. It was a very impersonal and sub-par experience. What happened to all the talented, friendly girls they used to have?

Critical: Quality, ValueI had been going to Vogue for years but noticed that the quality of service has been declining drastically! The last few times I’ve gone in to have my mani/pedis I’ve had some really negative experiences with the nail techs. They seem to have extremely high turnover and I always seem to get a new person in training. Never fails that when they go to cut my cuticles they draw blood – Ouch! My last visit was in May 2021 and the nail tech drew blood from 4 different cuticles! Not to mention the quality of both the mani/pedi was so poor that even my husband commented that he could have done better!? Even after all that I still felt compelled to tip. Lastly at the end of the visit when it was time to pay I was told that prices increased. It would have been nice for them to state that up front before receiving my services. I can accept paying increased costs provided I receive good, quality service. Unfortunately that was my last visit as I have moved on to a new salon.Services: Pedicure, ManicureI had been going to Vogue for years but noticed that the quality of service has been declining drastically! The last few times I’ve gone in to have my mani/pedis I’ve had some really negative experiences with the nail techs. They seem to …More

I had been going to Vogue for years but noticed that the quality of service has been declining drastically! The last few times I’ve gone in to have my mani/pedis I’ve had some really negative experiences with the nail techs. They seem to have extremely high turnover and I always seem to get a new person in training. Never fails that when they go to cut my cuticles they draw blood – Ouch! My last visit was in May 2021 and the nail tech drew blood from 4 different cuticles! Not to mention the quality of both the mani/pedi was so poor that even my husband commented that he could have done better!? Even after all that I still felt compelled to tip. Lastly at the end of the visit when it was time to pay I was told that prices increased. It would have been nice for them to state that up front before receiving my services. I can accept paying increased costs provided I receive good, quality service. Unfortunately that was my last visit as I have moved on to a new salon.

Critical: Professionalism, Punctuality, QualityThe technician left acetone and foil on for forty minutes while doing other things. A no-chip manicure took two hours. There were 3 customers, two White women and one Black woman. Pictures were taken of the White women’s nails, but not the Black woman’s nails. I asked why were pictures being taken, and I was told for Instagram. I asked why weren’t the Black woman’s nails photographed. The owner just said “sorry!” They offered us a free manicure, but I declined. This place must be under new owners because service has never been bad, nor have we ever been openly discriminated against. Six years as loyal patrons down the drain!!! We will not return!! I will polish my own nails with cheap polish before I go back to this place. I’m tired of being mistreated because of the color of my skin!! Saying sorry is never enough. They need to change their heart!!Service: ManicureThe technician left acetone and foil on for forty minutes while doing other things. A no-chip manicure took two hours. There were 3 customers, two White women and one Black woman. Pictures were taken of the White women’s nails, but not the …More

The technician left acetone and foil on for forty minutes while doing other things. A no-chip manicure took two hours. There were 3 customers, two White women and one Black woman. Pictures were taken of the White women’s nails, but not the Black woman’s nails. I asked why were pictures being taken, and I was told for Instagram. I asked why weren’t the Black woman’s nails photographed. The owner just said “sorry!” They offered us a free manicure, but I declined. This place must be under new owners because service has never been bad, nor have we ever been openly discriminated against. Six years as loyal patrons down the drain!!! We will not return!! I will polish my own nails with cheap polish before I go back to this place. I’m tired of being mistreated because of the color of my skin!! Saying sorry is never enough. They need to change their heart!!