Critical: Professionalism, Quality, ValueI’ve been coming here for 8 months. Today was my last time. I came in yesterday and was told there wasn’t a wait, after an hour of sitting there, I got up and left. I made an appt for today at 9:30. I got here and waiting 30 minutes for a tech. She started one hand and then said she had another appt and just got up, grabbed her stuff and left me sitting there. I then I had to wait another 20 minutes for someone to assist. Numerous walk ins were helped before me. The staff was rude and laughing at me. Talking about me like I wasn’t sitting right in front of them. My nail technician argued with me about the color I get EVERY time telling me I was wrong. She then rudely said I could get up and get it myself. I also had a cut on my foot and asked her to be careful and she poured nail polish remover all over it TWICE. I know accidents happen but from her behavior before, I felt like this was done maliciously. I am not the only customer who has been treated poorly! Read the reviews! Save your time and go elsewhere! I NEVER post reviews like this, as I was in the service industry for 8 years and know that people have bad days but this is not how you treat customers! And to top it off… all my nails are different sizes and lengths! They look terrible and the color is NOT what I asked for.Services: Acrylic nails, PedicureI’ve been coming here for 8 months. Today was my last time. I came in yesterday and was told there wasn’t a wait, after an hour of sitting there, I got up and left. I made an appt for today at 9:30. I got here and waiting 30 minutes for a …More
I’ve been coming here for 8 months. Today was my last time. I came in yesterday and was told there wasn’t a wait, after an hour of sitting there, I got up and left. I made an appt for today at 9:30. I got here and waiting 30 minutes for a tech. She started one hand and then said she had another appt and just got up, grabbed her stuff and left me sitting there. I then I had to wait another 20 minutes for someone to assist. Numerous walk ins were helped before me. The staff was rude and laughing at me. Talking about me like I wasn’t sitting right in front of them. My nail technician argued with me about the color I get EVERY time telling me I was wrong. She then rudely said I could get up and get it myself. I also had a cut on my foot and asked her to be careful and she poured nail polish remover all over it TWICE. I know accidents happen but from her behavior before, I felt like this was done maliciously. I am not the only customer who has been treated poorly! Read the reviews! Save your time and go elsewhere! I NEVER post reviews like this, as I was in the service industry for 8 years and know that people have bad days but this is not how you treat customers! And to top it off… all my nails are different sizes and lengths! They look terrible and the color is NOT what I asked for.