Critical: Professionalism, ValueI have been coming to VIP for several years and have always had a pleasant experience. However, yesterday was awful. I had an appointment and came to the salon for a pedicure and full set for my senior prom tomorrow. With my pedicure, I didn’t want any scrubs or lotions because it irritates my skin – I only wanted the callus on my feet shaved down. I was waiting in the foot soak for a minimum 25 minutes before someone came to actually work on me, and my feet were completely stained blue by this time. I work at a restaurant, so I know it can be difficult to keep all clients in mind. However, the salon has 8 customers at the time I came, it was not extremely busy. To leave a customer in a foot soak for almost a half an hour, to the point where the water is cold, is completely unacceptable. This dye would not come off with water, scrubbing, or soap. The woman working used the same acetone used to take of gel nails to take the blue dye off of my feet, and these harmful chemicals are not good for your skin at all! Especially when you have your senior prom the next morning. When it was time to pay, I was given only 3$ off of my total. This was completely unacceptable and I am very disappointed with my experience. I also have pictures for reference. Do not go to this salon, they are so unprofessional!!!!Service: PedicureI have been coming to VIP for several years and have always had a pleasant experience. However, yesterday was awful. I had an appointment and came to the salon for a pedicure and full set for my senior prom tomorrow. With my pedicure, I …More
I have been coming to VIP for several years and have always had a pleasant experience. However, yesterday was awful. I had an appointment and came to the salon for a pedicure and full set for my senior prom tomorrow. With my pedicure, I didn’t want any scrubs or lotions because it irritates my skin – I only wanted the callus on my feet shaved down. I was waiting in the foot soak for a minimum 25 minutes before someone came to actually work on me, and my feet were completely stained blue by this time. I work at a restaurant, so I know it can be difficult to keep all clients in mind. However, the salon has 8 customers at the time I came, it was not extremely busy. To leave a customer in a foot soak for almost a half an hour, to the point where the water is cold, is completely unacceptable. This dye would not come off with water, scrubbing, or soap. The woman working used the same acetone used to take of gel nails to take the blue dye off of my feet, and these harmful chemicals are not good for your skin at all! Especially when you have your senior prom the next morning. When it was time to pay, I was given only 3$ off of my total. This was completely unacceptable and I am very disappointed with my experience. I also have pictures for reference. Do not go to this salon, they are so unprofessional!!!!