Services
… View moreAddress and Contact Information
Address: 2213 TX-256 Loop, Palestine, TX 75801
Phone: (903) 723-6245
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Reviews
Donielle Johnson
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueGetting my nails done has always been a scary experience for me due to past experiences at other places, however after a visit to this nail salon, I have found my favorite place! I was extremely satisfied with my experience and I highly recommend this salon! The lady who did my nails (didn’t catch her name) was extremely gentle and did a fantastic job! The staff are also extremely pleasant! The environment is relaxing and I will be returning for all my nail needs! Service: Dip powderGetting my nails done has always been a scary experience for me due to past experiences at other places, however after a visit to this nail salon, I have found my favorite place! I was extremely satisfied with my experience and I highly …More
Getting my nails done has always been a scary experience for me due to past experiences at other places, however after a visit to this nail salon, I have found my favorite place! I was extremely satisfied with my experience and I highly recommend this salon! The lady who did my nails (didn’t catch her name) was extremely gentle and did a fantastic job! The staff are also extremely pleasant! The environment is relaxing and I will be returning for all my nail needs!
Stephanie Sisneroz
I walked in since the door was open!! They guy said they can’t do nail cause machine was down I needed to have cash!! I said I have cash! He said he had an appointment comin in 5 min if I wanted to wait!! Then I said that was fine then he said he works by app only!! I’m looking at Reviews I’m glad I didn’t let him do my nails!!!
… moremadison westfall
Critical: QualityI have been going there for a while but I paid $65 to get my nails done and they look horrible She did and Andre and you can’t even tell it’s an aumbry I showed her a picture of what I wanted and I got the complete opposite and now A-day later everything is chipping off and peeling off I got a full set and they look horribleService: Manicure
I have been going there for a while but I paid $65 to get my nails done and they look horrible She did and Andre and you can’t even tell it’s an aumbry I showed her a picture of what I wanted and I got the complete opposite and now A-day later everything is chipping off and peeling off I got a full set and they look horrible Manicure
Ashley LaRue
Critical: ValueI used to love this place. Always friendly and I never even minded having to wait. But now not only is it rushed with just 3 other customers there but when I tried explaining what I wanted, I was dismissed. She didn’t pay attention or recognize I asked for something specific. I understand things are different with Covid but these are small and simple things that shouldn’t be ignored. I’m very disappointed.Service: Facial treatmentsI used to love this place. Always friendly and I never even minded having to wait. But now not only is it rushed with just 3 other customers there but when I tried explaining what I wanted, I was dismissed. She didn’t pay attention or …More
I used to love this place. Always friendly and I never even minded having to wait. But now not only is it rushed with just 3 other customers there but when I tried explaining what I wanted, I was dismissed. She didn’t pay attention or recognize I asked for something specific. I understand things are different with Covid but these are small and simple things that shouldn’t be ignored. I’m very disappointed.
Pamela Wiese
Wish I could give a negative rating. Most horrible experience I have ever had. I knew I was in trouble when the female technician would not let me have warmer water in the bath — she assured me it was fine as it was. She was extremely rough with clippers and the nail file. Then when I asked to have my polish a certain way, she refused. By then she was yelling (YELLING) at me telling me it was her job to know what was best for me. I finally stopped her and began to leave. I offered $20 on a $25 basic pedicure that was not finished and she threatened me saying I could not leave until I paid her in full. Hope she was not the owner, because she has a lot to learn about customer service.
… moreJan Rankins
Critical: Professionalism, QualityBeen going to VIP 2 times a month for 15 years. The man that did my mails today was terrible. My nails are too big for my fingers. They have bumps in the nails. They are different sizes and shapes. He put the nail polish on then used dremel to shape. Tried to redip several times after putting final coat. They look horrible. I had to ask if he was licensed and he said his license was in his car. The worst manicure in 45 years of getting manicures. Do not go here. I’m pretty sure he was not licensed. He certainly did not know what he was doing.VERY Unhappy and not returning customerService: ManicureBeen going to VIP 2 times a month for 15 years. The man that did my mails today was terrible. My nails are too big for my fingers. They have bumps in the nails. They are different sizes and shapes. He put the nail polish on then used …More
Been going to VIP 2 times a month for 15 years. The man that did my mails today was terrible. My nails are too big for my fingers. They have bumps in the nails. They are different sizes and shapes. He put the nail polish on then used dremel to shape. Tried to redip several times after putting final coat. They look horrible. I had to ask if he was licensed and he said his license was in his car. The worst manicure in 45 years of getting manicures. Do not go here. I’m pretty sure he was not licensed. He certainly did not know what he was doing.
Joselyn Valladares
I went yesterday was being switched around to 3 different people! Don ended up doing my nails which i asked for coffin and he did do them but didn’t look like coffin shape! Also when i first got there told them i wanted my daughters hands and feet done they did her hands but waited until last moment to do her toes bc i told them to do her toe nails! Also DON told me i wasn’t relaxing and he said you going to let me do your nails or not bc you’re not relaxing.. i think that was rude
… moreBailey Gray
It has been years since I went to VIP nails because they just dont do a great job for the price. I tried them again and regret it. Me and my daughter showed up a little before 6:30 and they close at 7:30. I asked do yall have time for 2 pedicures at this time? They said yes. The whole time they rushed us and even talked back and forth how they didn’t want to see any more customers even laughing saying go away…go away. The next day I have chipped toe paint. They looked horrible! I will try to post the picture. I took the polish off and painted them at home. I won’t be back.
… moreAlicia Upton
I needed 2 nails repaired. Walked in at 9am- 2nd person in the salon. The nail tech burned my nail & the left my 2 broken nails in acetone for 35 minutes. Started a pedi on someone else & I sat there for an hour. I eventually just left- no one seemed to care. I will never go back there again!!
… moreNesha Johnson
On Friday July 14, 2017 I went into this nail salon to get a solar fill and cut down. This is my 3rd time going there since I moved to Palestine. It’s normally a very friendly and welcoming atmosphere but not this time. I walk in and I’m greeted like normal I pick out my normal mood changing color ME1012 I sit down to get my nails done. 4th seat on the right. She was very nice. But the rude skinny lady next to her in seat number 5 was rude she kept side talking to the lady who was doing my nails about me and I kept asking what is she saying the lady kept saying nothing. Low and behold she wanted her to charge me $50 for a new set because she assumed I was changing the color on my nail. I explained to her that it’s mood changing. The skinny rude lady at table 5 kept saying stuff to her so I said you know what I will take my service else where. I spend too much money in there and should not and will not experience rude and poor customer service. There was a guy in there who was bald headed I forgot to get his name he sits in seat number 2 right side. He asked what was wrong and told me he would do my nails. He did a great job and had great customer service. When I was done I washed my hands in warm water and my nails changed colors. They were the same color as when I came in so I showed the 1st lady who was doing my nails she was amazed. I’m a very loyal customer and if im getting good customer service I will return! The owner might want to get a hold on Miss Seat #5 because her rudeness and poor customer service is losing money for there establishment. I will return to make a formal complaint in person since the owner had left early that day!
… more