Village Nail & Spa

Critical: Professionalism, Quality, ValueMy nail beds are ruined. I just had the most horrible experience I’ve ever had at a nail salon and I’ve been getting my nails done for 20+ years. I went in with dip powder on my nails and requested dip powder. The colors of the dips they have to choose from is a surprise at the end because they don’t have any swatches made. It’s a small selection of dip powder and you can’t tell the color until it actually has a top coat on. I wasn’t terribly concerned about that, what really aggravated me was the manicurist used an electric file to remove the product from my nails and filed down to the nail bed, this was such a terrible technique- she burned me a few times with the friction of the file and I jumped!! She even made my cuticle bleed!! Normally, only the top coat should be filed and then the nail should be soaked in acetone or wrapped with acetone on a cotton swab so that your natural nail isn’t damaged. I asked her to cut them only a little, she cut them a lot. After all of this she whipped out a huge buffer and started going to town! I asked her not to over buff as I was trying to preserve the integrity of the nail. That’s the whole purpose of dip powder!! These are my natural nails – they were long and strong and after her careless work they were left clear and weak. When she tried arguing with me and telling me my nails were already weak I couldn’t deal anymore. I asked her to stop and asked for the bill. She charged me $20!! Where do they charge $20 to remove nail product??? I paid her and she laughed.Honestly, I’m such an easy going person and It takes a lot to get me upset but I left there crying from how angry I was. No wonder the place was empty at 5pm on a Friday!! ‍♀️ DONT DO IT TO YOURSELF.Service: Dip powderMy nail beds are ruined. I just had the most horrible experience I’ve ever had at a nail salon and I’ve been getting my nails done for 20+ years. I went in with dip powder on my nails and requested dip powder. The colors of the dips they …More

My nail beds are ruined. I just had the most horrible experience I’ve ever had at a nail salon and I’ve been getting my nails done for 20+ years. I went in with dip powder on my nails and requested dip powder. The colors of the dips they have to choose from is a surprise at the end because they don’t have any swatches made. It’s a small selection of dip powder and you can’t tell the color until it actually has a top coat on. I wasn’t terribly concerned about that, what really aggravated me was the manicurist used an electric file to remove the product from my nails and filed down to the nail bed, this was such a terrible technique- she burned me a few times with the friction of the file and I jumped!! She even made my cuticle bleed!! Normally, only the top coat should be filed and then the nail should be soaked in acetone or wrapped with acetone on a cotton swab so that your natural nail isn’t damaged. I asked her to cut them only a little, she cut them a lot. After all of this she whipped out a huge buffer and started going to town! I asked her not to over buff as I was trying to preserve the integrity of the nail. That’s the whole purpose of dip powder!! These are my natural nails – they were long and strong and after her careless work they were left clear and weak. When she tried arguing with me and telling me my nails were already weak I couldn’t deal anymore. I asked her to stop and asked for the bill. She charged me $20!! Where do they charge $20 to remove nail product??? I paid her and she laughed.

Positive: Cleanliness, Professionalism, ValueI’ve been here a few times after trying out other places around town. The staff is friendly and the salon is clean. I get a gel manicure and regular pedicure both always come out well and my french manicure was perfect! I would recommend going during the week when it is less busy.

I’ve been here a few times after trying out other places around town. The staff is friendly and the salon is clean. I get a gel manicure and regular pedicure both always come out well and my french manicure was perfect! I would recommend going during the week when it is less busy.