Valor & Violet Salon

Critical: Cleanliness, Professionalism, Quality, ValueWent in for a men’s cut and eyebrow waxing. I told him exactly what I’d wanted done with my hair and brows. At no point did i feel like i was anything more than someone they’d wanted to get in and out as quickly as possible. No clarifying questions for what I’d requested, and i actually felt bad when I’d asked them to fix my eyebrows after he’d asked if they were done correctly (they weren’t), i didn’t want to deal with the drama so i just said okay. The waxing left a painful tear on my underbrow skin. He assured me he knew what I’d wanted and needed but proved me otherwise. I was left several times for my hairdresser to do other things other than attend to my appointment. I asked for a correction on length twice for the haircut and it still was not fixed. I felt uncomfortable with the unprofessional and cold attitudes and conversations, i can’t stress enough how I felt very out of place. Will have to fix my brows myself because i thought the price would have equalled the quality of my visit. Left with hair and wax all over my face and hair in my ears… was not expecting a face full of my own hair when he used a blow dryer from behind to blow it off of my shoulders. Not somewhere I’d recommend going to, and i don’t believe I’ll be going back myself. I can’t believe how disappointing my experience was, i was really looking forward to that appointment. Never got the name of the stylist.EDIT: This was at the Ames location.Services: Body waxing, HaircutWent in for a men’s cut and eyebrow waxing. I told him exactly what I’d wanted done with my hair and brows. At no point did i feel like i was anything more than someone they’d wanted to get in and out as quickly as possible. No clarifying …More

Went in for a men’s cut and eyebrow waxing. I told him exactly what I’d wanted done with my hair and brows. At no point did i feel like i was anything more than someone they’d wanted to get in and out as quickly as possible. No clarifying questions for what I’d requested, and i actually felt bad when I’d asked them to fix my eyebrows after he’d asked if they were done correctly (they weren’t), i didn’t want to deal with the drama so i just said okay. The waxing left a painful tear on my underbrow skin. He assured me he knew what I’d wanted and needed but proved me otherwise. I was left several times for my hairdresser to do other things other than attend to my appointment. I asked for a correction on length twice for the haircut and it still was not fixed. I felt uncomfortable with the unprofessional and cold attitudes and conversations, i can’t stress enough how I felt very out of place. Will have to fix my brows myself because i thought the price would have equalled the quality of my visit. Left with hair and wax all over my face and hair in my ears… was not expecting a face full of my own hair when he used a blow dryer from behind to blow it off of my shoulders. Not somewhere I’d recommend going to, and i don’t believe I’ll be going back myself. I can’t believe how disappointing my experience was, i was really looking forward to that appointment. Never got the name of the stylist.

Critical: QualityI’ve used V&V several times as I go to school in Ames and needed a hairstylist away from home. My past few experiences have been totally fine. However, this past appointment was easily the worst hair experience I’ve had to date. I went in to get my hair colored and cut a few inches. I ended up having Josh as my stylist. He didn’t get the color all the way through my hair which left multiple streaks not colored. He seemed rushed the entire appointment and I never felt like he was fully focused on my hair. He took about 30 seconds to cut multiple inches off my hair without sectioning it off at all. He had another stylist curl it right after so it looked okay leaving the salon. After showering and seeing it straight I found that one side was a full inch longer than the other which was way longer than the back. None of it was even, in addition to the streaks of lighter hair. I had to go home and pay to have my normal stylist back home fix it. The prices here are not cheap and as a college student, it’s a lot for me to have to pay a second person to fix my haircut.Overall, I did give the salon 2 stars because of positive experiences in the past (I would especially recommend Madeline), but due to this experience I probably will not be returning.Services: Hair coloring, HaircutI’ve used V&V several times as I go to school in Ames and needed a hairstylist away from home. My past few experiences have been totally fine. However, this past appointment was easily the worst hair experience I’ve had to date. I went in …More

I’ve used V&V several times as I go to school in Ames and needed a hairstylist away from home. My past few experiences have been totally fine. However, this past appointment was easily the worst hair experience I’ve had to date. I went in to get my hair colored and cut a few inches. I ended up having Josh as my stylist. He didn’t get the color all the way through my hair which left multiple streaks not colored. He seemed rushed the entire appointment and I never felt like he was fully focused on my hair. He took about 30 seconds to cut multiple inches off my hair without sectioning it off at all. He had another stylist curl it right after so it looked okay leaving the salon. After showering and seeing it straight I found that one side was a full inch longer than the other which was way longer than the back. None of it was even, in addition to the streaks of lighter hair. I had to go home and pay to have my normal stylist back home fix it. The prices here are not cheap and as a college student, it’s a lot for me to have to pay a second person to fix my haircut.

Critical: ProfessionalismThe quality of the haircut was decent and my stylist was very sweet and friendly. However I gave a low rating because several employees were gossiping and talking about clients. A big yikes. They were going on about how gross a clients hair was. It was really uncomfortable to listen to and I’m sure that client would not appreciate being talked about in that way by the staff. They were even mentioning clients by name and gossiping about them. I would expect more professionalism and discretion.Service: HaircutThe quality of the haircut was decent and my stylist was very sweet and friendly. However I gave a low rating because several employees were gossiping and talking about clients. A big yikes. They were going on about how gross a clients hair …More

The quality of the haircut was decent and my stylist was very sweet and friendly. However I gave a low rating because several employees were gossiping and talking about clients. A big yikes. They were going on about how gross a clients hair was. It was really uncomfortable to listen to and I’m sure that client would not appreciate being talked about in that way by the staff. They were even mentioning clients by name and gossiping about them. I would expect more professionalism and discretion.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI booked an appointment in 2015 and haven’t looked back since! (They’re THAT good) I personally see Madeline Price because she is simply amazing and I’ve never left the salon feeling anything less than beautiful, but all of the stylists at Valor and Violet do such impeccable work. I moved to a different city, but I still drive back to Ames to get my hair done because they are that awesome! ❣️Service: Hair coloringI booked an appointment in 2015 and haven’t looked back since! (They’re THAT good) I personally see Madeline Price because she is simply amazing and I’ve never left the salon feeling anything less than beautiful, but all of the stylists at …More

I booked an appointment in 2015 and haven’t looked back since! (They’re THAT good) I personally see Madeline Price because she is simply amazing and I’ve never left the salon feeling anything less than beautiful, but all of the stylists at Valor and Violet do such impeccable work. I moved to a different city, but I still drive back to Ames to get my hair done because they are that awesome! ❣️