Nikki Long
If I could give 0 stars I would. I have been coming here since this place opened and have always been a happy customer. I’m never one to complain or ask for something to be fixed as I don’t like to make waves but I have had it. For the past 2 times a girl named Annie has done my nails. The last time she didn’t cut them, did the refill poorly, and when applying the last clear shellac coat made a huge clump on my thumb nail. As this was Mother’s Day I choose not to say anything and chalked it up to them being busy on a holiday. On Saturday I went back and I had Annie again. I decided to give her another chance. Nope, that was a bad idea. I don’t know even know where to start. My nails are different lengths – my pointer very long but middle very short and they don’t even match their counter parts. The refill wasn’t done down to the bottom so there’s a gap. They are painted on the sides. I asked for coffin and got square – like chunky square. Two nails are totally going to the side. I said something when I left and asked that I never be assigned to Annie again. The lady at the front desk understood and gave me an extra couple dollars off, which was nice and not something I asked for or expected. When I got home and looked at my nails I just kept seeing more and more things wrong. I called back and asked if I could have them fixed because I was very unhappy. The lady said yes and told me to come back at 10 Monday (today). So I did. Not only was Annie the one assigned to fix my nails, she barely did anything helpful, she just made them worse. She used the drill to file them so now the ends of my nails are rough and ugly. The shape wasn’t fixed, the refill wasn’t fixed, and when I told her that two nails were crooked she said it was because my finger is crooked! Well that’s funny because before Annie I had never once had this complaint. And that was it. I was dismissed with nails that look worse, not better. I am now trying to find a new nail place. Probably Bella Nails in greatwood. I will never come back here.
… moreMarchel Richey
After my first visit I am still pleased with the product and services provided, 2 weeks later! My visit didn’t start out well but a changed attitude on my part allowed my pedicure and manicure appliers to introduce themselves and one provided translations between me and Ty! I look forward to coming back! They’re professionalism confirms I am worth the reasonable cost.
… moreclaudia
Today was my first time getting my nails done ever and I don’t regret it. I walked into the shop and Ben greeted me, I showed him what kind of nails I wanted and he got started on me right away. It was such a great experience and the atmosphere was very pleasant and clean. After Ben was done with my nails he rubbed my arms and hand down with this amazing smelling lotion, and wiped them clean with a fresh, warm towel. I will definitely be coming back for more.
… moreLeonor Rico
First time I’ve felt 100% satisfied with the work and service of a nail salon. I love my nails, simple and cute! I had not done them in a while and I was expecting my nails to hurt afterwards, like usual, but they absolutely didn’t. I really recommend coming here! Sit back and relax with the confidence of knowing that the ladies know what they’re doing. Out of all the ladies here, I highly reccomend Amy. She’s really attentive to detail and gentle on my nails.
… moreAlicia Harvey
Ken (Store Mgr) and Owner of this shop, you should realize how bad I was treated at your store and how good of business you lost over $5!
… moreAlta Boner
Nails came out great. I am very picky about my nails and toes. I have no complaints other than they take their time to make it perfect. Not a complaint at all if you ask me. If you have a problem with having great results go somewhere else. I will be returning for sure.
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