Us Nails & Spa

Critical: Cleanliness, Professionalism, Quality, ValueI came here to get a nail fill. I usually go to Stacy’s lashes, but they were closed. I came here and it appeared to be closed, but there was a sign on the door Asking for customers to call for more information. So I called and they had me go through the back door, which I thought was odd, but I was just so glad to get an appointment considering everywhere else is closed and my nails were starting to look like trash.I went in on January 5, 2021, today is January 13, 2021. It has only been eight days and my nails are completely falling apart. I asked for coffin style, square shaped nails. In no way shape or form are these coffin style, square shaped nails. They are extremely lumpy throughout. Some of the nails are crooked, and I tried to point that out to her, but she blamed it on my previous nail technician. Which I found to be highly unprofessional, completely inaccurate, and insulting. My regular nail technician leaves my nails looking flawless every single time. If he were to put a nail on crooked, he makes it look like it never happened.Initially, I was not going to make a negative review. I just wanted to be done and over with it, but now that my nails are falling apart after eight days, I’m a little aggravated. I’d like to share my horrible experience. I don’t think anybody should waste their time going here. At one point she cut into my skin as she was filing my nails, and I mentioned that it was beginning to burn, and she insisted that she did not cut me. As I was driving home I realized I was bleeding.The nails I requested were very simple. The jewel formation I requested was very simple. It took her two hours to complete a nail fill. I explain to her multiple times how I wanted the jewel formation, and I even showed her a picture. She was still unable to complete the task. To add insult to injury, my nails are now completely falling apart. My nail technician would never do me this dirty.The initial cost of the nail fill was $28.00. To add Jewels to two fingers was an additional $6.00. In total this cost me $34.00. I will generally tip my nail technician $20.00, but I only tipped her $11.00, which I now regret.I don’t care if there’s not a single salon open in the state of California, I will never go here again.Service: ManicureI came here to get a nail fill. I usually go to Stacy’s lashes, but they were closed. I came here and it appeared to be closed, but there was a sign on the door Asking for customers to call for more information. So I called and they had me …More

I came here to get a nail fill. I usually go to Stacy’s lashes, but they were closed. I came here and it appeared to be closed, but there was a sign on the door Asking for customers to call for more information. So I called and they had me go through the back door, which I thought was odd, but I was just so glad to get an appointment considering everywhere else is closed and my nails were starting to look like trash.