Urban Nail Boutique

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueMy wife and I went there last weekend. I feel comfortable looking at those plants and Christmas trees. Really nice Christmas atmosphere. People are nice and friendly over there. It is also a very clean place. Overall I strongly recommend this place.Services: Foot massages, Nail art, Pedicure, Manicure

My wife and I went there last weekend. I feel comfortable looking at those plants and Christmas trees. Really nice Christmas atmosphere. People are nice and friendly over there. It is also a very clean place. Overall I strongly recommend this place. Foot massages, Nail art, Pedicure, Manicure

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueFirst time I have ever been here and I loved it! I had a very good experience. Emily was very gentle and nice. This is the first time in a long time that my nails don’t hurt after being done. I highly recommend her. She did my pedi spa, eyebrows and nails.

First time I have ever been here and I loved it! I had a very good experience. Emily was very gentle and nice. This is the first time in a long time that my nails don’t hurt after being done. I highly recommend her. She did my pedi spa, eyebrows and nails.

Critical: QualityI have to give this business two starts at best; as opposed to only one because they were able to accommodate an appointment at the time I called in for a gel manicure and that’s a rarity during these COVID-19 times. And as much as I appreciated that; especially, it having been on a Friday evening during rush hour(s), my gel manicure itself was honestly the most frightening manicure of my life to date. First and foremost, my nail tech was a welcoming, kind and sweet woman; that much I appreciated very much. However, her work is what had me the most tense I had ever been during a manicure too date and in this particular case; a gel manicure with the drill/file tool machine as what was used to remove the gel from my previous manicure. A removal option I am not particularly a fan of as opposed to soaking and that’s because of the exact reasons I wound up experiencing throughout my manicure. From start to finish, when it came to the removal of the gel from my previous manicure; I was either burnt, cut or both by the device (three fingers specifically). As for the fingers that weren’t; I was tense the entire time hoping that my next finger wouldn’t be next! There wasn’t oil applied to my fingers in order to lubricate the skin prior to cuticle push back (wish did not take place at all) and the cuticle removal half decent and by far the roughest I’ve experienced to date. As for the gel application itself; it was decent at best and the final product resembles that as well. For $28.00, you get what you pay for though because at surrounding nail salons in the area; the price point is higher, but the overall service/experience surpasses by far. Finally, although all staff and customers were abiding by all mandatory COVID-19 business protocols; I found the overall cleanliness and hygiene of the salon to be questionable and subpar. All of the above being said and taken into consideration; I won’t be returning and I did not want to complain, etc. because I try my best to not be one of those people and plus during these most difficult times, but I needed to express my experience in some fashion or another.I have to give this business two starts at best; as opposed to only one because they were able to accommodate an appointment at the time I called in for a gel manicure and that’s a rarity during these COVID-19 times. And as much as I …More

I have to give this business two starts at best; as opposed to only one because they were able to accommodate an appointment at the time I called in for a gel manicure and that’s a rarity during these COVID-19 times. And as much as I appreciated that; especially, it having been on a Friday evening during rush hour(s), my gel manicure itself was honestly the most frightening manicure of my life to date. First and foremost, my nail tech was a welcoming, kind and sweet woman; that much I appreciated very much. However, her work is what had me the most tense I had ever been during a manicure too date and in this particular case; a gel manicure with the drill/file tool machine as what was used to remove the gel from my previous manicure. A removal option I am not particularly a fan of as opposed to soaking and that’s because of the exact reasons I wound up experiencing throughout my manicure. From start to finish, when it came to the removal of the gel from my previous manicure; I was either burnt, cut or both by the device (three fingers specifically). As for the fingers that weren’t; I was tense the entire time hoping that my next finger wouldn’t be next! There wasn’t oil applied to my fingers in order to lubricate the skin prior to cuticle push back (wish did not take place at all) and the cuticle removal half decent and by far the roughest I’ve experienced to date. As for the gel application itself; it was decent at best and the final product resembles that as well. For $28.00, you get what you pay for though because at surrounding nail salons in the area; the price point is higher, but the overall service/experience surpasses by far. Finally, although all staff and customers were abiding by all mandatory COVID-19 business protocols; I found the overall cleanliness and hygiene of the salon to be questionable and subpar. All of the above being said and taken into consideration; I won’t be returning and I did not want to complain, etc. because I try my best to not be one of those people and plus during these most difficult times, but I needed to express my experience in some fashion or another.