Upper Level Cut Lounge Barbershop

Positive: Professionalism, QualityGreat barber and owner Taz, great vibe, by appointment preferably but that keeps you from having to wait around all day.My son was loving his design that he picked.Can’t wait for the new shop to open, my son is excited to come back for another design.Great barber and owner Taz, great vibe, by appointment preferably but that keeps you from having to wait around all day.My son was loving his design that he picked. …More

Great barber and owner Taz, great vibe, by appointment preferably but that keeps you from having to wait around all day.

Critical: ProfessionalismAn extremely rude, impolite, arrogant, and unprofessional person with zero customer service skills. I would give him zero stars for his uncouth behavior. This Taz guy literally treated me like a criminal for entering his shop 5 minutes to my appointment time.As soon as I entered the shop, this dude started yelling at me and interrogating me about why I walked in. He acted like he didn’t know me, like I was basically intruding into his business. When I told him I had appointment, and that I wanted to make sure he knew I was waiting in the lounge area, he became more infuriated and threw a big fit of anger. He was screaming so loud like he was possessed. It was written all over his face and I could see that burning indignation in his eyes. All this happened in the presence of two other customers. I felt so embarrassed and left promptly. I cancelled my appointment. Even after I exited and closed the shop door, I could still hear him ranting from the lounge area. It was a horrible experience!!Service: HaircutAn extremely rude, impolite, arrogant, and unprofessional person with zero customer service skills. I would give him zero stars for his uncouth behavior. This Taz guy literally treated me like a criminal for entering his shop 5 minutes to …More

An extremely rude, impolite, arrogant, and unprofessional person with zero customer service skills. I would give him zero stars for his uncouth behavior. This Taz guy literally treated me like a criminal for entering his shop 5 minutes to my appointment time.

Positive: Cleanliness, Professionalism, Punctuality, QualityWe needed a last minute appointment for my son on a Friday evening. I quickly booked an open slot online and was relieved to have just found anyone. To our pleasant surprise, the environment in the shop was sports themed (my son is a basketball player) and he left with the biggest smile on his face. He said and I quote “Mom, I know I haven’t seen a lot in my 10 years but this was the coolest and quickest hair cut I ever got”. He now only wants to come here.Service: HaircutWe needed a last minute appointment for my son on a Friday evening. I quickly booked an open slot online and was relieved to have just found anyone. To our pleasant surprise, the environment in the shop was sports themed (my son is a …More

We needed a last minute appointment for my son on a Friday evening. I quickly booked an open slot online and was relieved to have just found anyone. To our pleasant surprise, the environment in the shop was sports themed (my son is a basketball player) and he left with the biggest smile on his face. He said and I quote “Mom, I know I haven’t seen a lot in my 10 years but this was the coolest and quickest hair cut I ever got”. He now only wants to come here.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueThis was the fastest and one of the best haircuts I’ve had in a Washington barbershop coming from the south. I was impressed. And when I say fast, TAZ the Barber can give you a clean precise cut with the spray faster than any barber I’ve been to in the Washington area. And I’ve been too many in my 2 year stay here and they don’t compare. He takes pride in his work and the shop and s state of the art This was the fastest and one of the best haircuts I’ve had in a Washington barbershop coming from the south. I was impressed. And when I say fast, TAZ the Barber can give you a clean precise cut with the spray faster than any barber I’ve …More

This was the fastest and one of the best haircuts I’ve had in a Washington barbershop coming from the south. I was impressed. And when I say fast, TAZ the Barber can give you a clean precise cut with the spray faster than any barber I’ve been to in the Washington area. And I’ve been too many in my 2 year stay here and they don’t compare. He takes pride in his work and the shop and s state of the art